Configuring SBC Edge for Music On Hold

This article explains setting up 

1. Providing a sound source by either uploading a sound file to
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   or by connecting a live audio source through an FXS port.
2. Specify the source.
3. Enable the Music-on-Hold Service.

System and Music File Requirements

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  must be running version 2.1 or later.
• Music files must be one of the following formats:
  • WAV
  • PCMA
  • PCMU
  • PCM

Providing The Audio Source

To upload a music (sound) file :
Upload the file using the Uploading a Sound File procedure in Configuring the Media System.

To connect a live audio source through an FXS port:

• Specify the live audio source using the Specifying a Live Audio Source procedure in Configuring the Media System.

Connecting an audio source for Music On Hold requires the use of an adapter between

Music On Hold volume is controlled from the audio source device (iPod, MP3 Player, etc.). The preferred volume level can be adjusted by listening to the stream, or by examining the RTP trace captured from the SIP call leg of the call. Use the receive gain settings on the FXS port to make any additional fine-tuning volume adjustments.

Selecting the Music-on-Hold Mode

To use Music on Hold, you must specify a source in the Media System Configuration page of the UI and then Enable Music on Hold in the applicable SIP Signaling Group.

Verifying Music Upload Status and FXS Music-on-Hold source.

To verify that the file has been successfully uploaded:

1. In the WebUI, click the Settings tab.
2. In the left navigation pane, go to System > DSPs

The Music on Hold status will be Loaded if the file was successfully uploaded.

Verify Upload

Other status' are:

• Not Loaded
• Load Fail