This section details all SBC Edge alarms and events. The SBC Edge displays these alarms in the Viewing Alarms and Events and are configured in the Configuring Alarms and Events page.
Hardware related Alarms and Events are not applicable for SBC SWe Lite.
Following list provides the alarms and events defined in various SBC Edge subsystems.
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
1 | 1 | alarm | AD caching failed | communication | System;Service;IPAddress | minor |
| |
1 | 2 | event | Online AD query failed | communication | System;Service |
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1 | 4 | event | User logged in | security | Username;IPAddress |
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1 | 5 | alarm | User login failed | security | Username;IPAddress | major |
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1 | 6 | alarm | AD Unreachable | communication | System:Service;IPAddress; DCType | major |
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1 | 7 | event | AD Reachable | communication | System:Service;IPAddress; DCType |
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1 | 8 | event | AD caching successful | communication | System:Service;IPAddress |
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1 | 9 | alarm | AD backup failed | equipment | System:Service;IPAddress | minor |
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1 | 10 | event | AD successfully backed up | equipment | System:Service;IPAddress |
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1 | 11 | alarm | AD cache truncated | equipment | System:Service | minor |
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1 | 12 | alarm | RADIUS Server Unreachable | communication | System:Service;IPAddress | major |
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1 | 13 | event | RADIUS Reachable | communication | System:Service;IPAddress |
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1 | 14 | alarm | CDR logging failed | communication | System:Service;IPAddress | major |
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1 | 15 | alarm | CDR backup failed | communication | System:Service;IPAddress | major |
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1 | 17 | event | User password changed successfully | Security | Username |
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1 | 18 | alarm | User password change failed | Security | Username | warning |
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1 | 19 | event | User account disabled | Security | Username |
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1 | 20 | event | User account activated | Security | Username |
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1 | 21 | event | Global Security Options Changed | Security | Username;IPAddress |
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1 | 22 | alarm | User login blocked | Security | Username | major |
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1 | 23 | event | User login unblocked | Security | Username |
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1 | 24 | event | User password expired | Security | Username;IPAddress |
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1 | 25 | alarm | AD: Maximum Threads Exceeded | Processing | System;Service | major |
| |
1 | 26 | alarm | AD caching timed out | Communication | System;Service;IPAddress | minor | Timed out caching attributes due to lack of response from AD. Suggested action - try again later. The SBC will attempt to load the last successful cache from backup. | |
1 | 27 | alarm | AD Cache Encryption Failed | System | System;Service;IPAddress | major | AD Cache encryption failed. Cache will not be saved. Cleared by event 1.28 | |
1 | 28 | event | AD Cache Encryption Successful | System | System;Service;IPAddress | AD Cache encryption successful. Cleared alarm 1.27 (AD Cache Encryption Failed) |
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
2 | 1 | alarm | Invalid Card ID EEPROM Data | equipment | System;Card | critical |
| |
2 | 2 | alarm | Card Health Check Failed | equipment | System;Card | critical |
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2 | 3 | alarm | Card not Supported | equipment | System;Card | major |
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2 | 4 | alarm | Power Supply input failure | equipment | System;PSU | major |
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2 | 5 | event | Power Supply input restored | equipment | System;PSU |
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2 | 6 | alarm | Power Supply output failure | equipment | System;PSU | major |
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2 | 7 | alarm | Single Fan failure | equipment | System;Fan | major |
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2 | 8 | alarm | Multiple Fan Failures | equipment | System;Fans | critical |
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2 | 9 | alarm | System Temperature Warm | equipment | System | minor |
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2 | 10 | event | System Temperature Warm Cleared | equipment | System |
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2 | 11 | alarm | System Temperature Hot | equipment | System | critical |
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2 | 12 | event | System Temperature Hot Cleared | equipment | System |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
3 | 1 | alarm | Licenses expired. | general | System;Service | critical |
| |
3 | 2 | alarm | License expires in 2 weeks. | general | System;Service | major |
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3 | 3 | event | New License applied. | general | System;Service |
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3 | 4 | alarm | Failed to Apply License. | general | System;Service | critical |
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3 | 5 | alarm | License(s) for 'license type' has been exhausted, or is not licensed. | general | System;Service | minor |
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3 | 6 | alarm | Licensed DS1 ports exceed installed ports. | general | System;Service | critical |
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3 | 7 | alarm | Licensed BRI ports exceeds installed ports. | general | System;Service | minor |
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3 | 8 | alarm | Licensed FXS ports exceeds installed ports. | general | System;Service | minor |
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3 | 9 | alarm | Licensed FXO ports exceeds installed ports. | general | System;Service | minor |
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3 | 10 | alarm | Failed to get key for License generation | general | System;Service | critical |
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3 | 11 | alarm | Licensed SIP Signaling Sessions exceeds system capacity | general | System;Service | minor |
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3 | 12 | alarm | Licensed SIP Registrations exceeds system capability. | general | System;Service | minor |
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3 | 13 | alarm | Enhanced Media Sessions with Transcoding exceeds system capability. | general | System;Service | minor |
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3 | 14 | alarm | Enhanced Media Sessions w/o Transcoding exceeds system capability. | general | System;Service | minor |
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3 | 16 | alarm | Licensed Video sessions exceed system capability. | general | System;Service | minor |
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3 | 17 | alarm | Licensed High Capacity (250+) sessions exceed system capacity | general | System;Service | minor |
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3 | 18 | alarm | SIP High Capacity (250+) License required. | general | System;Service | minor |
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3 | 19 | alarm | Non-Azure VM License Rejected | general | System;Service | critical |
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3 | 20 | event | Azure License Installed | general | System;Service |
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3 | 21 | alarm | Trial License Expired | general | System;Service | critical |
| |
3 | 22 | alarm | Obsolete Version 2 License Present | general | System;Service | critical |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
5 | 1 | alarm | ASM Unreachable | communication | SBA Instance | critical |
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5 | 2 | event | Clear ASM Unreachable | communication | SBA Instance |
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5 | 3 | alarm | ASM Failure Recovered | equipment | SBA Instance | warning |
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5 | 4 | alarm | ASM Services Not Running | processing | SBA Instance | critical |
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5 | 5 | event | Clear ASM Services Not Running | processing | SBA Instance |
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5 | 6 | alarm | ASM Services Restarted | processing | SBA Instance | warning |
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5 | 7 | alarm | ASM Service Restart Failed | processing | SBA Instance | critical |
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5 | 8 | event | ASM System Started | processing | SBA Instance |
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5 | 9 | event | ASM System Shutting down | processing | SBA Instance |
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5 | 10 | alarm | Ethernet Link Down | equipment | SBA Instance;Port | major |
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5 | 11 | event | Ethernet Link Up | equipment | SBA Instance |
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5 | 12 | alarm | ASM-SBC IP Subnet Mismatch | equipment | SBA Instance | critical |
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5 | 13 | event | ASM-SBC IP Subnet Match | equipment | SBA Instance |
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5 | 14 | alarm | ASM-QoE SQL database is unreachable | communication | SBA Instance | major |
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5 | 15 | event | Clear ASM-QoE SQL database is unreachable | equipment | SBA Instance |
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5 | 16 | alarm | ASM-failed to store QoE information | equipment | SBA Instance | major |
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5 | 17 | alarm | ASM-SBC CAC Update Failed | equipment | SBA Instance | major |
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5 | 18 | event | ASM-SBC CAC Update Applied | equipment | SBA Instance |
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5 | 19 | alarm | This copy of ASM Operating System is not genuine | equipment | SBA Instance | critical |
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5 | 20 | alarm | ASM drive NFS mount failure | equipment | SBA Instance | major |
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5 | 21 | event | Clear ASM drive NFS mount failure | equipment | SBA instance |
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5 | 22 | event | ASM Operating System Successfully Activated | equipment | SBA instance |
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5 | 23 | alarm | ASM IP Address conflict | SBA | SBA Instance | critical |
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5 | 24 | event | Clear ASM IP address conflict | SBA | SBA Instance |
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5 | 25 | alarm | ASM Ethernet Port Down | equipment | SBA instance | critical |
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5 | 26 | event | Clear ASM Ethernet Port Down | equipment | SBA instance |
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5 | 27 | alarm | Active CCE Maintenance Mode | equipment | SBA instance | critical |
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5 | 28 | event | Clear Active CCE Maintenance Mode | equipment | SBA instance |
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5 | 29 | alarm | CCE Windows Product Key is missing | equipment | SBA instance | major |
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5 | 30 | event | Clear CCE Windows Product Key is missing or failed to activate | equipment | SBC instance |
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5 | 31 | alarm | CCE Windows Product Failed to Activate | equipment | SBA instance | major |
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5 | 32 | alarm | ASM and SBC Firmware Mismatch | equipment | SBA instance | major |
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5 | 33 | event | Clear ASM and SBC Firmware mismatch | equipment | SBA instance |
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5 | 34 | alarm | Failed to increase the CCE mediation VM resource | equipment | SBA instance | major |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
7 | 1 | event | Configuration change occurred on Action Set | general | ActSetTble |
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7 | 2 | event | Configuration change occurred on Normalization Table | general | NormTble |
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7 | 3 | event | Configuration change occurred on Route Table | general | RtTble |
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7 | 4 | event | Configuration change occurred on Transformation Tables | general | TransTble |
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7 | 5 | alarm | Route temporarily disabled | communication | RtTble | warning |
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7 | 6 | event | Route enabled | communication | RtTble |
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7 | 7 | alarm | A Call exceeded the limit for number of destinations | communication | CallDest | warning |
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7 | 8 | alarm | Call forking used with no forking license | communication | CallDest | warning |
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7 | 9 | alarm | Invocation of InvokeActionSet exceeded the maximum nesting limit | communication | CallDest | warning |
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7 | 10 | event | Configuration change occurred on Callback Tables | general | CallbackTble |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
8 | 1 | event | Channel is in service | communication | Card;Port;Channel |
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8 | 2 | alarm | Channel is out of service | communication | Card;Port;Channel | minor |
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8 | 3 | alarm | Emergency Call Attempted | communication | Number;Extension;IPAddress | minor |
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8 | 4 | event | Emergency Call Attempted | communication | Number;Extension;IPAddress |
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8 | 5 | alarm | QoE report not sent due to RTCP Media List | communication | SG | minor |
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8 | 6 | event | Call Transfer failed due to call not being in RTP mode | communication | Card;Port;Channel |
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8 | 7 | event | Call Attempt failed due to Media Mode mismatch | communication | Card;Port;Channel |
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8 | 8 | alarm | All calls have been drained on this Signaling Group | communication | SG | Warning | ||
8 | 9 | alarm | Non-Emergency Call Preempted due to an Emergency Call Attempt | communication | Card;Port;Channel | minor |
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8 | 12 | alarm | No AMR Wideband license | communication | System | minor |
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8 | 13 | alarm | Maximum Call Duration Exceeded | communication | CallID | minorc |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
9 | 1 | alarm | SIP Server not responding | communication | SIPCluster;ServID;Protocol;IPAddress;Port | major |
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9 | 2 | alarm | Signaling Group taken out of service | communication | SG | critical |
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9 | 3 | event | Signaling Group disabled | communication | SG |
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9 | 4 | alarm | SIP-TLS Server Handshake Failure | security | TLSProfile;IPAddress | minor |
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9 | 5 | alarm | SIP-TLS Handshake Inactivity Timeout Failure | security | TLSProfile;IPAddress | minor | ||
9 | 6 | alarm | Configured port number mismatch | processing | SG;IPAddress;Port | minor |
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9 | 7 | event | SIP Server became responsive | communication | SIPCluster;ServID;Protocol;IPAddress;Port |
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9 | 8 | alarm | SIP cluster went down | communication | SIPCluster | major |
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9 | 9 | event | SIP Cluster enabled | communication | SIPCluster |
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9 | 10 | event | SIP Signaling group enabled | communication | SG |
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9 | 11 | alarm | SIP Signaling group: DNS failure | communication | SG | major |
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9 | 12 | event | SIP Signaling Group; FQDN resolved | communication | SG |
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9 | 13 | alarm | SIP Server; DNS failure. | communication | SIPCluster;ServID | major |
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9 | 14 | event | SIP Server; FQDN resolved | communication | SIPCluster;ServID |
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9 | 15 | alarm | SIP call session DNS failure | communication | SG | major |
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9 | 16 | alarm | Acquiring license for Register failed | communication | SG | major |
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9 | 17 | alarm | Session leak or some other resource leak | communication | SG | major |
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9 | 18 | alarm | Failed to bind to network interface | communication | SG | minor |
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9 | 19 | event | Successfully bound to network interface | communication | SG |
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9 | 20 | alarm | SIP Register Server not responding | communication | SIPCluster;ServID;Protocol;IPAddress;Port | major |
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9 | 21 | event | SIP Register Server became unresponsive | communication | SIPCluster;ServID;Protocol;IPAddress;Port |
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9 | 22 | alarm | Registration not valid; received stale=false | communication | SIPCluster;ServID;Protocol;IPAddress;Port | major |
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9 | 23 | event | Config change for SIP endpoint that received stale=false | communication | SG;AorName |
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9 | 24 | alarm | QoE Notify Message was not successful | communication | SIPCluster;ServID;Protocol;IPAddress;Port | minor |
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9 | 25 | event | QoE Notify Message Response was successful | communication | SG |
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9 | 26 | alarm | System overload detected | communication | System;Service | minor |
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9 | 27 | event | System overload cleared | communication | System;Service |
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9 | 28 | alarm | Maximum Number of SIP Sessions Reached | communication | SG | minor |
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9 | 29 | event | Maximum Number of SIP Sessions Alarm Cleared | communication | SG |
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9 | 30 | alarm | Error resolving SRV record | communication | SIPCluster;ServID | major |
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9 | 31 | event | SRV record resolved | communication | SIPCluster;ServID | none |
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9 | 32 | alarm | SIP-TLS Handshake Negotiation Start Failure | security | TLSProfile;IPAddress | critical |
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9 | 33 | event | SIP-TLS Handshake Negotiation Start Successful | security | TLSProfile;IPAddress | none |
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9 | 34 | event | Maximum supported SIP SGs reached | General | System;Service | warning |
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9 | 35 | event | Maximum supported SIP SGs cleared | General | System;Service | none |
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9 | 36 | alarm | Maximum non-SIP call sessions reached | General | System; Service | warning |
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9 | 37 | event | Maximum non-SIP call Sessions cleared | General | System:Service | none |
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9 | 38 | alarm | Maximum SIP call sessions reached | General | System;Service | warning |
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9 | 39 | event | Maximum SIP call sessions cleared | General | System.Service | none |
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9 | 40 | Alarm | Broadsoft SIP call re-routed | General | SG | warning |
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9 | 41 | event | Broadsoft SIP Call Re-routed cleared | General | SG | none |
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9 | 42 | alarm | SIP SG Listen Protocol and SIP Server Host Protocol mismatch | Processing | SIPCluster;ServerID | minor |
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9 | 43 | alarm | Configuration Error: SIP SG and Server Protocol Mismatch | Processing | SIPCluster;ServerID | major |
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9 | 44 | alarm | SIP-TLS Client Handshake Failure | Security | TLSProfile;IPAddress | minor |
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9 | 45 | event | SIP-TLS Handshake Inactivity Timeout Cleared | Security | TLSProfile;IPAddress |
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9 | 46 | event | SIP-TLS Server Handshake Failure Cleared | Security | TLSProfile;IPAddress |
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9 | 47 | event | SIP-TLS Client Handshake Failure Cleared | Security | TLSProfile;IPAddress |
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9 | 48 | alarm | Skype/Lync Presence Response Failure | communication | SIPCluster; ServId | minor | A Presence Publish Request has been sent to the configured Skype/Lync Presence Front End and either:
Only one alarm is raised at any time. The alarm is cleared when the SIP presence entity receives a successful response to a Publish message. | |
9 | 49 | alarm | Skype/Lync Presence Server Response Failure Cleared | communication | SIPCluster; ServId | minor | A presence server that previously was unreachable has successfully sent a message that the SBC has received. | |
9 | 50 | alarm | SIP Request from Untrusted IP | Security | IPAddress | minor |
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9 | 51 | alarm | (no longer used) | |||||
9 | 52 | alarm | Resync message received on SG, not selected for Auto Configuration task. | Processing | SG | major |
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9 | 53 | alarm | Maximum Number of Skype/Lync Presence Sessions Reached | communication | SG | minor | The maximum number of 500 concurrent SIP Publish sessions for Presence has been reached. Skype/Lync Presence processing will be suspended until the number of concurrent sessions drops below 500 limit. This alarm is raised if:
The active alarm gets cleared when NOTIFY is accepted by Nectar UCD successfully. | |
9 | 54 | event | Maximum Number of S4B Presence Publish Sessions Alarms Cleared | communication | SG |
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9 | 55 | alarm | Enable Monitoring on Skype Presence Server for better reliability | communication | SIPCluster | minor |
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9 | 56 | event | Monitoring on Skype Presence Server has been enabled | communication | SIPCluster |
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9 | 57 | alarm | The SIP voice Quality Server Connection is Broken | communication | Protocol;IPAddress;Port | major |
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9 | 58 | event | The SIP Voice Quality Server Connection is Resumed | communication | Protocol;IPAddress;Port |
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9 | 59 | alarm | The Voice Quality Nofiy Rejected by the SIP Voice Quality Server | communication | IPAddress;Port | warning |
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9 | 60 | alarm | The Voice Quality Notify Accept by the SIP Voice Quality Server | communication | IPAddress;Port |
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9 | 61 | alarm | Failed to Resolve the FQDN of the SIP Voice Quality Server | communication | IPAddress | warning |
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9 | 62 | event | The SIP Boice Quality Server FQDN has been Resolved | communication | IPAddress |
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9 | 63 | alarm | Configured Registration Limit Reached | communication | SIPRegistrarTable | warning |
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9 | 64 | event | Configured Registration Limit Cleared | communication | SIPRegistrarTable |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
10 | 1 | alarm | D-Channel down | communication | Card;Port | critical |
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10 | 2 | event | D-Channel up | communication | Card;Port |
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10 | 3 | alarm | Call released due to channel restart by far end | communication | Card;Port;Channel | minor |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
11 | 1 | alarm | Port disabled by operator | communication | Card;Port | warning |
| |
11 | 2 | event | Port enabled by operator | communication | Card;Port |
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11 | 3 | alarm | DS1 Loopback Enter | communication | Card;Port | critical |
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11 | 4 | event | DS1 Loopback Exit | communication | Card;Port |
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11 | 5 | alarm | Red Alarm - Loss of Signal | communication | Card;Port | critical |
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11 | 6 | event | Red Alarm - Loss of Signal cleared | communication | Card;Port |
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11 | 7 | alarm | Red Alarm - Loss of Frame | communication | Card;Port | critical |
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11 | 8 | event | Red Alarm - Loss of Frame cleared | communication | Card;Port |
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11 | 9 | alarm | Blue Alarm | communication | Card;Port | critical |
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11 | 10 | event | Blue Alarm Cleared | communication | Card;Port |
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11 | 11 | alarm | Yellow Alarm | communication | Card;Port | critical |
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11 | 12 | event | Yellow Alarm Cleared | communication | Card;Port |
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11 | 13 | alarm | Port disabled as port not found on DS1 | communication | Card;Port | critical |
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11 | 14 | alarm | Clock recovery switched to port configured as secondary | communication | System | critical |
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11 | 15 | event | Clock recovery switchover to secondary port cleared | communication | System |
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11 | 16 | alarm | Clock recovery switched to freerun clock | communication | System | critical |
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11 | 17 | event | Clock recovery switchover to freerun clock cleared | communication | System |
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11 | 18 | alarm | Line card not detected | communication | Card | warning |
| |
11 | 19 | event | Line card detected | communication | Card |
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11 | 20 | alarm | Port disabled for relay passthrough state activation | communication | Card;Port | warning |
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11 | 21 | event | Port enabled for relay online state activation | communication | Card;Port |
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11 | 22 | alarm | Layer 1 down | communication | Card;Port | critical |
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11 | 23 | event | Layer 1 up | communication | Card;Port |
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11 | 24 | alarm | Port disabled as port not found on analog card | communication | Card;Port | critical |
| |
11 | 25 | alarm | Ports disabled for relay pass through state change on analog relay card pairs | communication | System;Card;Card | warning |
| |
11 | 26 | event | Ports enabled for relay online state change on analog relay card pairs | communication | System;Card;Card |
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11 | 27 | alarm | Port status down detected | communication | Card;Port | warning |
| |
11 | 28 | event | Port status up | communication | Card;Port |
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11 | 29 | alarm | Port disabled as port not found on BRI | communication | Card;Port | critical |
| |
11 | 30 | alarm | System not operational | communication | System | critical |
| |
11 | 31 | alarm | DS1 sync failure | communication | Card;Port | critical | DS1 sync failure could be due to mismatching line configuration. Suggested Action: Disable "Admin State" of unused ports to avoid performance impact. | |
11 | 32 | event | DS1 sync failure cleared | communication | Card;Port | DS1 sync failure cleared. |
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
12 | 1 | alarm | DSP not coming up | equipment | DSP | critical |
| |
12 | 2 | alarm | DSP reset | equipment | DSP | major |
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12 | 3 | event | DSP Card is UP | equipment | Card |
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12 | 4 | event | DSP Event Failure | processing | Card;Port;Channel |
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12 | 5 | alarm | RTP/RTCP Port Range Invalid | equipment | System | critical |
| |
12 | 6 | event | RTP/RTCP Port Range Invalid Cleared | equipment | System |
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12 | 7 | alarm | MSC Media Stream Mode Mismatch | general | System;Service | minor |
| |
12 | 8 | alarm | Music-On-Hold failed due to improperly configured source. | communication | System;Service | minor |
| |
12 | 9 | alarm | Failed to allocate RTP Ports | communication | System;Service | major |
| |
12 | 10 | alarm | Virt DSP event failure | communication | System;Service | minor |
| |
12 | 11 | alarm | MSC-DTLS Server Handshake Failure | Security | DTLSProfile;IPAddress | minor |
| |
12 | 12 | event | MSC-DTLS Server Handshake Failure Cleared | Security | DTLSProfile;IPAddress |
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12 | 13 | Alarm | MSC-DTLS Handshake Inactivity Timeout Failure | Security | DTLSProfile;IPAddress | minor |
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12 | 14 | event | MSC-DTLS Handshake Inactivity Timeout Cleared | Security | DTLSProfile;IPAddress |
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12 | 15 | alarm | MSC-DTLS Handshake Negotiation Start Failure | Security | DTLSProfile;IPAddress | critical |
| |
12 | 16 | event | MSC-DTLS Handshake Negotiation Start Successful | Security | DTLSProfile;IPAddress |
| ||
12 | 17 | alarm | MSC-DTLS Client Handshake Failure | Security | DTLSProfile;IPAddress | minor |
| |
12 | 18 | event | MSC-DTLS Client Handshake Failure Cleared | Security | DTLSProfile;IPAddress |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
13 | 1 | alarm | TLS Own Server Certificate will Expire | security | CertificateCommonName | major |
| |
13 | 2 | alarm | TLS Own Server Certificate has Expired | security | CertificateCommonName | critical |
| |
13 | 3 | alarm | TLS Own Server Certificate is missing | secrurity | CertificateCommonName | critical |
| |
13 | 4 | alarm | TLS Self Sign Certificate Generation Failed | security | CertificateCommonName | critical |
| |
13 | 5 | event | New and Valid TLS Own Server Certificate Detected | security | CertificateCommonName |
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13 | 6 | alarm | TLS Trusted Certificate Authority will Expire | security | CertificateCommonName | major |
| |
13 | 7 | alarm | TLS Trusted Certificate Authority has Expired | security | CertificateCommonName | critical |
| |
13 | 8 | event | TLS Trusted Certificate Authority was Deleted | security | CertificateCommonName |
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13 | 9 | alarm | TLS Own Server Certificate Expiry Notice | security | CertificateCommonName | minor |
| |
13 | 10 | alarm | TLS Trusted Certificate Authority Expiry Notice | security | CertificateCommonName | minor |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
14 | 1 | alarm | Invalid Session for attempted realtime connection | security | IPAddress |
| ||
14 | 2 | alarm | BMP-TLS Handshake Alert Failure | security | IPAddress | minor |
| |
14 | 3 | alarm | BMP-TLS Handshake Inactivity Timeout Failure | security | IPAddress | minor |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
15 | 1 | alarm | Interface oper down | communication | Port | major |
| |
15 | 2 | event | Interface oper up | communication | Port |
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15 | 3 | event | Interface admin up | communication | LogicalInterface |
| ||
15 | 4 | event | Interface admin down | communication | LogicalInterface |
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15 | 5 | event | Admin Port oper down | communication | Port |
| ||
15 | 6 | event | Admin Port oper up | communication | Port |
| ||
15 | 7 | event | Port oper down | communication | Port |
| ||
15 | 8 | event | RIP license not enabled | communication | System |
| ||
15 | 9 | event | OSPF license not enabled | communication | System |
| ||
15 | 10 | alarm | Link Monitor Peer down | communication | IPAddress | major |
| |
15 | 11 | event | Link Monitor Peer ready | communication | IPAddress | event |
| |
15 | 12 | event | Tunnel connection disabled by operator | communication | NetworkName |
| ||
15 | 13 | event | Tunnel connection enabled by operator | communication | NetworkName |
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15 | 14 | alarm | Tunnel Link Lost | communication | NetworkName | critical |
| |
15 | 15 | event | Tunnel Link Restored | communication | NetworkName |
| ||
15 | 16 | event | IPsec license not enabled | communication | System |
| ||
15 | 17 | alarm | Negotiated Duplexity Half | communication | Port | warning |
| |
15 | 18 | event | Negotiated Duplexity Full | communication | Port |
| ||
15 | 19 | alarm | Preferred Link down | communication | IP address | critical |
| |
15 | 20 | event | Preferred Link Ready | communication | IP address | event |
| |
15 | 21 | alarm | Tunnel Notification failure | communication | NetworkName | critical |
| |
15 | 22 | event | Tunnel local subnet(s) are non-negotiable | communication | NetworkName | event |
| |
15 | 23 | event | Tunnel remote subnet(s) are non-negotiable | communication | NetworkName | event |
| |
15 | 24 | event | Port State Learning | communication | MSTPInstance;Port | event |
| |
15 | 25 | event | Port State Forwarding | communication | MSTPInstance;Port | event |
| |
15 | 26 | event | Port State Discarding | communication | MSTPinstance;Port | event |
| |
15 | 27 | alarm | Packet Capture Started | general | System | warning |
| |
15 | 28 | event | Packet Capture Stopped | general | System |
| ||
15 | 29 | alarm | Duplicate IPv6 address detected | communication | Interface;IPAddress | critical |
| |
15 | 30 | event | IP address configured | communication | Interface;IPaddress |
| ||
15 | 31 | event | IP address removed | communication | Interface;IPaddress |
| ||
15 | 32 | alarm | Link failover detected | communication | Port | minor |
| |
15 | 33 | alarm | MAC addresses have changed | general | System | major |
| |
15 | 34 | alarm | Domain Name Empty | communication | System | major |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
16 | 1 | alarm | Application Service restarted | processing | Service | major |
| |
16 | 2 | alarm | Active partition switched | processing | Partition | major |
| |
16 | 3 | alarm | Failed to mount partition | processing | Partition | major |
| |
16 | 4 | alarm | Failed to set active partition | processing | Partition | major |
| |
16 | 5 | alarm | Attempt to repair boot parameter mismatch failed. | processing | Partition | major |
| |
16 | 6 | alarm | Failed to mount partition | processing | Partition | major |
| |
16 | 7 | alarm | Failed Power-on memory self test | equipment | Partition | critical |
| |
16 | 8 | alarm | Failed Power-on Core Switch test | equipment | Partition | critical |
| |
16 | 9 | alarm | Failed Power-on Secondary Switch test | equipment | Partition | critical |
| |
16 | 10 | alarm | Failed Power-on external Quad PHY test | equipment | Partition | critical |
| |
16 | 11 | alarm | Failed Power-on external Single PHY test | equipment | Partition | critical |
| |
16 | 12 | alarm | Failed Power-on CPU PHY test | equipment | Partition | critical |
| |
16 | 13 | alarm | Failed Power-on TSI test | equipment | Partition | critical |
| |
16 | 14 | alarm | Failed Power-on internal 5-Port PHY test | equipment | Partition | critical |
| |
16 | 15 | event | System Up After Planned Restart | equipment | System |
| ||
16 | 16 | alarm | System Up After Unplanned Restart | equipment | System | major |
| |
16 | 17 | alarm | Entered password recovery mode | security | System | major |
| |
16 | 18 | event | Exited password recovery mode | security | system |
| ||
16 | 19 | alarm | Failed to mount USB storage device | equipment | System;Service | major |
| |
16 | 20 | event | USB storage device connected | equipment | System;Service |
| ||
16 | 21 | alarm | USB storage device disconnected | equipment | System;Service | warning |
| |
16 | 22 | alarm | Critical application crash | almProcessing | Service | critical |
| |
16 | 23 | alarm | Older firmware detected | processing | System;Service | critical |
| |
16 | 24 | event | Auto Configuration successful | equipment | System;Service |
| ||
16 | 25 | alarm | Auto Configuration failed | processing | System;Service | major |
| |
16 | 26 | alarm | Software Update in progress | processing | System;Service | major |
| |
16 | 27 | alarm | Node Reboot | equipment | Service | minor |
| |
16 | 28 | alarm | Factory Default | equipment | Service | major |
| |
16 | 29 | alarm | Invalid System Memory | equipment | System;Service | major |
| |
16 | 30 | alarm | Reset Button Factory Default | equipment | Service | major |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
17 | 1 | alarm | No response | communication | Card;Port;Channel | major |
| |
17 | 2 | alarm | Remote end did not back off in glare | communication | Card;Port;Channel | minor |
| |
17 | 3 | alarm | Wink expected, did not arrive | communication | Card;Port;Channel | major |
| |
17 | 4 | alarm | No dial tone | communication | Card;Port;Channel | major |
| |
17 | 5 | event | CAS signaling group disabled | communication | SG |
| ||
17 | 6 | alarm | CAS license not enabled | general | System;Service | major |
| |
17 | 7 | event | CAS license enabled | general | System;Service |
| ||
17 | 8 | event | Wink Received | communication | Card;Port;Channel |
| ||
17 | 9 | event | Dial Tone Received | communication | Card;Port;Channel |
| ||
17 | 10 | event | Response Received | communication | Card;Port;Channel |
| ||
17 | 11 | alarm | Invalid character(s) in calling number | communication | Calling | warning |
| |
17 | 12 | alarm | Invalid character(s) in called number | communication | Called | warning |
| |
17 | 13 | event | CAS signaling group enabled | communication | SG |
| ||
17 | 14 | alarm | CAS-R2 CD Bit error | communication | Card;Port | minor |
| |
17 | 15 | event | CAS-R2 CD Bit error clear | communication | Card;Port |
| ||
17 | 16 | alarm | Network Glare occured | communication | Card;Port;Channel | minor |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
18 | 1 | event | Config validation failure | general | System;Service | warning |
| |
18 | 2 | alarm | Newer Config loaded | general | System;Service | major |
| |
18 | 3 | event | Password decryption failed | general | System;Service | event |
| |
18 | 4 | event | Partial factory default | equipment | System;Service | event |
| |
18 | 5 | event | Configuration Restore | equipment | System;Service | event |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
19 | 1 | alarm | SG Channel Usage exceeded TCA threshold | communication | SG | major |
| |
19 | 2 | event | SG Channel Usage below TCA threshold | communication | SG |
| ||
19 | 3 | alarm | SIP Call License Usage exceeded TCA threshold | communication | System;Service | major |
| |
19 | 4 | event | SIP Call License Usage below TCA threshold | communication | System;Service |
| ||
19 | 5 | alarm | SIP Registration Usage exceeded TCA threshold | communication | SIPRegistrarTable | major |
| |
19 | 6 | event | SIP Registration Usage below TCA threshold | communication | SIPRegistrarTable |
| ||
19 | 7 | alarm | DSP Usage exceeded TCA threshold | communication | System | major |
| |
19 | 8 | event | DSP Usage below TCA threshold | communication | System |
| ||
19 | 9 | alarm | CPU Usage exceeded TCA threshold | communication | System | major |
| |
19 | 10 | event | CPU Usage below TCA threshold | communication | System |
| ||
19 | 11 | alarm | Memory Usage exceeded TCA threshold | communication | System | major |
| |
19 | 12 | event | Memory Usage below TCA threshold | communication | System |
| ||
19 | 13 | alarm | File Descriptor Usage exceeded TCA threshold | communication | System | major |
| |
19 | 14 | event | File Descriptor Usage below TCA threshold | communication | System |
| ||
19 | 15 | alarm | CPU load average in past 1 minute exceeded TCA threshold | communication | System | major |
| |
19 | 16 | event | CPU load average in past 1 minute fell below TCA threshold | communication | System |
| ||
19 | 17 | alarm | CPU load average in past 5 minutes exceeded TCA threshold | communication | System | major |
| |
19 | 18 | event | CPU load average in past 5 minutes fell belowTCA threshold | communication | System |
| ||
19 | 19 | alarm | CPU load average in past 15 minutes exceeded TCA threshold | communication | System | major |
| |
19 | 20 | event | CPU load average in past 15 minutes fell belowTCA threshold | communication | System |
| ||
19 | 21 | alarm | Temporary partition usage exceeded TCA threshold | communication | System | major |
| |
19 | 22 | event | Temporary partition usage fell below TCA threshold | communication | System |
| ||
19 | 23 | alarm | Logging partition usage exceeded TCA threshold | communication | System | major |
| |
19 | 24 | event | Logging partition usage fell below TCA threshold | communication | System |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
20 | 1 | alarm | Failed to resolve FQDN | communication | SNMP;IPAddress | minor |
| |
20 | 2 | event | FQDN resolved | communication | SNMP;IPAddress |
|
Following tables defines the decode key types used through out the system Alarms and Events system in the SBC 1000/2000.
Decode Key | Description |
---|---|
System | By default it will be the SBC 1000/2000 system |
Service | Service in which this alarm/event belongs to, for ex. ISDN, SIP etc.. |
Username | Username responsible for the generation of the alarm/event, mostly related to the User Authentication Service |
IP address | IP address of the system responsible for generation of this alarm/even. |
Frame | Frame responsible, at which the data transmission has failed/generated an error |
Card/Slot | Card /Slot involved in generating the alarm For ex. TI DSP etc.. |
ActSetTble | Action set table number responsible for the alarm/event |
NormTble | Normalization table number responsible for this alarm |
RtTble | Route table number responsible for this alarm/event |
TLSProfile | TLS Profile (ID of the TLS Profile) |
TransTble | Translation table number responsible for this alarm/event |
Call Dest | Call destination (address) responsible for this alarm/event |
Conference ID | Conference ID involved in the alarm generation. It will be an integer starting from 1 to FFFFFFFF |
Codec | Media codec like G711, used when this alarm is generated |
SG/Signaling Group | Signaling Group on which this alarm occurred |
Channel | Channel number that involved in generating this alarm |
CallID | Call ID of the call failed/is responsible for generating this alarm |
Port | Port number on which this alarm is generated |
Interface | Name/Number of the interface involved in generating this alarm. For ex. ETH1, T1 etc.. |
Server | Server responsible for this alarm. for Ex. SIP server which is not responding |
CertificateCommonName | Server certificate common name for ex:"VeriSign Trial Secure Server CA - G2 " |
SBAInstance | Its the SBA monitor involved in generating the alarm |
Interface | By default it will be the Ethernet interface card |
SIPCluster | Name of the SIP cluster associated with a set of SIP servers |
ServID | ID of the SIP server |
Protocol | Protocol involved in generating this alarm/event |
Fan_No | Fan number |