High Availability Interface

Contents

HA-related configuration options are available in the SBC SWe Edge WebUI if you have purchased the HA SKU. The following provides information on WebUI changes to the entities of the five general tabs in the SBC SWe Edge.

Settings Tab

By default, in the Settings tab you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified.

Folder

Subfolder/Task

WebUI Path

WebUI Changes

Signaling Groups

Add SIP SG

Settings > Signaling Groups > Signaling Group Table

Add SIP SG is available on the Active instance only.
- The HA interface is removed from the Signaling/Media Source IP dropdown menu in the SIP IP Details section.
- The SIP Recording section is removed for HA.

Networking Interfaces

Logical Interfaces

Settings > Networking Interfaces > Logical Interfaces

The High Availability interface is added. The HA interface supports only static IPv4 and includes the following fields:
- Local IP Address
- Local IP Netmask
- Remote IP Address

HA Interface Field Descriptions

Field	Description
Local IP Address	The HA IP address of the instance you are currently in.
Local IP Netmask	The netmask for the local IP address.
Remote IP Address	The HA IP address of the other instance.

Note

You can configure all the interfaces on the Active instance, but can only configure the Admin IP and High Availability interfaces on the Standby instance.

The IPv6 option is removed from the IP Addressing Mode dropdown menu for all packet interfaces, as the interfaces only support IPv4 addresses in release SBC SWe Edge 12.1.

System

Node-Level Settings

Settings > System > Node-Level Settings

The Enable HA button is added.
The Enable HA button opens the Create HA Interface window, which includes the following fields:
- Local IP Address
- Local IP Netmask
- Remote IP Address

HA Interface Field Descriptions

Field	Description
Local IP Address	The HA IP address of the instance you are currently in.
Local IP Netmask	The netmask for the local IP address.
Remote IP Address	The HA IP address of the other instance.

Note

The Active and Standby instances reboot after you enable HA and change the local or remote IP addresses.

Install New License

Settings > System > Licensing

Install New License is removed from the Standby instance.

Application Partitions

Settings > System > Software Management

The Active instance lists the details of the partitions of both the Active and the Standby instances.
The Standby instance only lists the details of its own partitions.
A column for HA Role is added to the Partitions Table pane on the Active instance.
You can perform Upload Software and Backup Configuration on the Active instance only.

SIP

SIP Recording

Settings > SIP

The SIP Recording folder is removed from the Active and the Standby instances.

Logging Configuration

Global Log Date/Time Format

Settings > Logging Configuration > Global Log

The Global Date/Time Format configuration field is added to the Global Log Configuration pane. The Global Date/Time Format configuration field has two options: Default and RFC 5424.

Field

Description

Global Date/Time Format

The Global Date/Time Format shows the date/time format used in the log lines. This configuration field has two options:

Default: The existing date and time format currently used, for example, 2023-05-12 12:04:00,621.
RFC 5424: The date and time format in RFC 5424, for example, 2023-05-12T12:05:03Z,948.

The Standby instance only allows you to view the configuration for Global Date/Time Format.

Additional changes in the Settings tab, for RAMP:

Folder

Subfolder/Task

WebUI Path

WebUI Changes

System

Node-Level Settings

Settings > System > Node-Level Settings

The HA Pair Name field is added under the Ribbon Application Management Platform (RAMP) section.

Ribbon Application Management Platform (RAMP) Field Description

Field	Description
HA Pair Name	The name of the HA pair.

Note

You must configure the connection to RAMP on both the Active and the Standby instances. Make sure that both instances point to the same RAMP server.

Note

Make sure that the RAMP servers are deployed in the geographically redundant (GR) mode if you choose to configure with the secondary RAMP server. For more information on configuring a GR RAMP deployment, refer to Configuring RAMP GR.

Tasks Tab

By default, in the Tasks tab, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified.

Task	Subtask	WebUI Path	WebUI Changes
System	HA Software Upgrade	Tasks > System > HA Software Upgrade	HA Software Upgrade is available on the Active instance only. HA Software Upgrade Warning Message A warning message for HA Software Upgrade is added.
	Backup/Restore Config	Tasks > System > Backup/Restore Config
	Reboot SBC Edge	Tasks > System > Reboot SBC Edge	Reboot SBC Edge is available on both the Active and the Standby instances. The warning message, "This operation will stop all the calls and reboot the system." is removed from the Active and the Standby instances.
	SBC Edge Factory Default - Factory Default	Tasks > System > SBC Edge Factory Default	The Active and the Standby instances both support the Factory Default option.
	Import Partial Configuration	Tasks > System > Import Partial Configuration
Import/Export Configuration Items	Import Local/Passthrough Auth Table	Tasks > Import/Export Configuration Items > Import Local/Passthrough Auth Table	The task of Import/Export Configuration Items and its subtasks are removed from the Standby instance.
	Transformation Tables	Tasks > Import/Export Configuration Items > Transformation Tables
	SIP Message Rule	Tasks > Import/Export Configuration Items > SIP Message Rule
SBC Easy Setup	Easy Configuration Wizard	Tasks > SBC Easy Setup	Easy Configuration Wizard is supported on the Active instance only.
	Media System Configuration	Tasks > SBC Easy Setup
	Certificates	Tasks > SBC Easy Setup
IP/Protocols	Modify Ethernet IP Address	Tasks > IP/Protocols
BroadSoft Provisioning	Auto Configuration	Tasks > BroadSoft Provisioning

Diagnostics Tab

In the Diagnostics tab, you can perform the tasks and subtasks on both the Active and the Standby instances unless otherwise specified.

Task	Subtask	WebUI Path	WebUI Changes
Logs	Restart Report	Diagnostics > Logs	The Standby instance only allows you to view Core Files in Restart Report.
Tools	Test a Call	Diagnostics > Tools	The Standby instance only allows you to view the configuration for Test a Call.
	Debug Call	Diagnostics > Tools	The Standby instance only allows you to view Configure Subsystem in Debug Call.
	Query AD Cache	Diagnostics > Tools	You must configure Active Directory on the Active instance to see Active Directory Cache Query. The Standby instance only allows you to view Active Directory Cache Query.
	Ping Destination	Diagnostics > Tools	The Active instance lists all the interfaces. The Standby instance only lists the management interface (Admin IP).
	Traceroute to Destination	Diagnostics > Tools	The Standby instance only allows you to view the configuration for Traceroute to Destination.
	ARP Cache	Diagnostics > Tools	The Standby instance only allows you to view ARP Cache.
High Availability	HA Status Details	Diagnostics High Availability > HA Status Details	Both the Active and the Standby instances display the HA status details. Both the Active and the Standby instances display the peer instance's WebUI link. Note When you configure an HA pair, web servers run on both the Active and the Standby instances. These servers are configured so that if you navigate to the Standby instance on standard web ports: 80 and 443, you are automatically redirected to the Active instance to facilitate changing HA configurations. You can view the peer instance's WebUI link on both the Active and the Standby instances. Note that you can use non-standard web ports to view the link for the Standby instance on the Active instance.
High Availability	HA Tracking Table	Diagnostics High Availability > HA Tracking Table	Both the Active and the Standby instances support the HA Tracking Table. The HA Tracking Table provides information on what time an instance assumes a role (Active or Standby). The HA Tracking Table only tracks the changes of the instance that you are in.
Teams Direct Routing	Connectivity Check	Diagnostics > Tools	The Standby instance only allows you to view the configuration for Connectivity Check.
Teams Direct Routing	SBA Logs	Diagnostics > Tools	SBA Logs is removed for HA.
Ribbon Service Troubleshooting	Software Upgrade	Diagnostics > Ribbon Service Troubleshooting	Software Upgrade is added under Diagnostics for HA. Note Software Upgrade only upgrades the HA instance that you are currently in. Ribbon does not encourage upgrading HA instances individually. If you need to upgrade an HA instance individually, contact Ribbon Support.
Ribbon Service Troubleshooting	Packet Capture	Diagnostics > Ribbon Service Troubleshooting	Packet Capture is available on both the Active and the Standby instances.

System Tab

Task	Subtask	WebUI Path	WebUI Changes
Overview	System Overview	System > Overview	System Mode is added in Overview on both the Active and Standby instances.

Monitor Tab

By default, in the Monitor tab you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified.

Task	WebUI Path	WebUI Changes
SBC Edge Real-Time Monitor	System > SBC Edge Real-Time Monitor	The Standby instance only allows you to view SBC Edge Real-Time Monitor.
Alarm View	System > Alarm View	The Standby instance only allows you to view Alarm View.

Space shortcuts

Page tree

Settings Tab

Tasks Tab

Diagnostics Tab

System Tab

Monitor Tab