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SecureLink () is a third party remote management tool used extensively by the
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Support team. SecureLink allows
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dedicated remote connectivity into your devices while providing you with the latest in security and audit ability. This object provides the ability to view the DNS IP address, SecureLink Gatekeeper version, edit registration code and also the status and results of the host name lookup test and direct connectivity test of the SecureLink access test.
From the
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main screen, navigate to
Administration >
System Administration >
SecureLink. The
SecureLink window is displayed.
Figure 1: Secure Link
To Install/Uninstall SecureLink
To install and/or uninstall SecureLink, click Install SecureLink and Uninstall SecureLink respectively. By default, SecureLink is bundled with the Unable to show "metadata-from": No such page "_space_variables"
application package. When you install the Unable to show "metadata-from": No such page "_space_variables"
application, SecureLink is automatically installed as part of the application installation.
To Setup the SecureLink Access
To setup SecureLink, perform the following:
- Enter the IP address of the DNS server in the DNS IP address field.
- Enter the registration code in the Registration code field (The registration code can be obtained from
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). Click Enable Gatekeeper Access. The Gatekeeper access status is displayed as enabled
in the screen.
Click Test SecureLink Access to perform the Host name lookup test and Direct connectivity test.
Once the host name lookup and direct connectivity test is successful, you can access the SecureLink application.
To Disable Gatekeeper Access
To disable Gatekeeper Access, perform the following:
- On the main screen, go to Administration > System Administration > SecureLink.
Click Disable Gatekeeper Access.
It may take a while to disable Gatekeeper Access.
To Collect the SecureLink Gatekeeper Logs
To collect the logs for troubleshooting SecureLink issues:
- Ensure that access to the Gatekeeper is enabled.
Click Gatekeeper Logs.