DO NOT SHARE THESE DOCS WITH CUSTOMERS!
This is an LA release that will only be provided to a select number of PLM-sanctioned customers (PDFs only). Contact PLM for details.
In this section:
This object is used to create and maintain the days of the year that are national holidays.
To View Holiday
On SBC main screen, go to Configuration > Profile Management > Category: Call Routing Profiles > Holiday. The Holiday window is displayed.
Security Configuration - Holiday
To Edit Holiday
To edit any of the Holiday in the list, click the radio button next to the specific Holiday name.
Security Configuration - Holiday Highlighted
The Edit Selected Holiday window is displayed below.
Security Configuration - Holiday Edit Window
Make the required changes and click Save at the right hand bottom of the panel to save the changes made.
To Create Holiday
To create a new Holiday, click New Holiday tab on the Holiday List panel.
Security Configuration - Holiday Fields
The Create New Holiday window is displayed.
Security Configuration - Holiday Create Window
The following fields are displayed:
Holiday Parameters
Parameter | Description |
|---|---|
| Select the country code in which the specific holiday being provisioned is celebrated. The country code must be in the COUNTRY table. |
| Select the month from the drop-down list. Month in which the holiday is celebrated. |
| Day of the week/month on which the holiday falls. |
| Enter the brief description. |
To Copy Holiday
To copy any of the created Holiday and to make any minor changes, click the radio button next to the specific Holiday to highlight the row.
Security Configuration - Holiday Highlighted
Click Copy Holiday tab on the Holiday List panel.
Security Configuration - Holiday Fields
The Copy Selected Holiday window is displayed along with the field details which can be edited.
Security Configuration - Holiday Copy Window
Make the required changes to the required fields and click Save to save the changes. The copied Holiday is displayed at the bottom of the original Holiday in the Holiday List panel.
To Delete Holiday
To delete any of the created Holiday, click the radio button next to the specific Holiday which you want to delete.
Security Configuration - Holiday Highlighted
Click Delete at the end of the highlighted row. A delete confirmation message appears seeking your decision.
Security Configuration - Holiday Delete Confirmation
Click Yes to remove the specific Holiday from the list.
Overview
Content Tools