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The Sonus SBC 1000/2000 SCOM Management Pack allows customers in a Microsoft Server Environment to monitor the health of their Sonus SBC 1000/2000 systems using SCOM.

This page guides you through the import and installation procedure of the Sonus SCOM Management Pack onto the Microsoft System Center Operations Manager 2007 R2 tool.

Downloading the Sonus SCOM Management Pack

The Sonus SCOM management pack is available for download from the Sonus SBC Edge Download Center. 

  1. From the Sonus SBC Edge Download Center
    1. For SCOM 2007, download the SBC1K2K_SCOM.MP file
    2. For SCOM 2012, download the SBC1K2K_SCOM.MPB file
  2. Save the Management Pack file in a convenient location on the the SCOM host machine

 

Ensure that you import the SBC1K2K_SCOM.MP into SCOM 2007 and SBC1K2K_SCOM.MPB into SCOM 2012.  If the SCOM 2007 Management Pack file is imported into SCOM 2012, the import will not return meaningful errors, but  the discovery will fail.

Importing the Management Pack into SCOM 2007

  1. Launch the System Center Operations Manager.
  2. Go to Administration.

  3. In the navigation tree, go to Management Packs > Import Management Packs....

  4. Click Add.

  5. Select Add from disk....

  6. Click Yes in the Online Catalog Connection dialog.

  7. Click the file in the file list.
  8. Click Open.

You are now ready to Install the Management Pack.

Installing the Management Pack

  1. In the Select Management Packs window, click Install.
    You will see the progress indicator scrolling as the file is installed.

  2. When the installation process has finished, click Close.

Importing the Management Pack into SCOM 2012

Include SCOM 2012 specific instructions!

Verify the Installation

  1. Press F5 on your keyboard to refresh the list.

  2. Verify that the Sonus SCOM Management Pack appears in the list.

Troubleshooting

SBC 1000 and SBC 2000 support SNMPv2c and the standard port 161 is used.  The SCOM Management Pack (MP) is related to the discovery of the SBC by mapping the object identifiers (OID's) to various components in the SCOM object model.  Once the Management Pack is downloaded and imported into SCOM, the SNMP management address has to be created in the SBC. 

To troubleshoot issues, use a MIB browser tool to perform SNMP walks from the SCOM host computer.  If the walks are working then there should not be a network connectivity issue and the issue can be narrowed down to SCOM configuration (e.g.: community) or an issue related to the MP import.  If they are not working, then there would be a network issue, or a SBC target address configuration issue.

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