View System Information for EdgeMarc 300 Series

Shows the current time, the amount of time elapsed since the last system reboot, and the system load averages for the past 1, 5, and 15 minutes. Uptime can help trace when a power outage may have interrupted service.

Load averages that remain greater than 2 indicate excessive system loading. Partitioning voice traffic using a second system may be required.

Note: If you see the system in this state, note the following information and contact your customer support representative (refer to Contact and Support):

• Load average
• Process Information
• Memory usage
• Firmware version (from the Admin page)
• Platform type (from Admin page)

Displays quality information for calls that are in progress or have recently completed. If a call falls below the configured MOS threshold, a system log message is created. The MOS score for a call is always displayed when the call is completed. Detailed statistics for the call are reported in the Advanced MOS syslog message.

For a description of the fields in the Advanced MOS syslog message, click the click here for online MOS help link to access MOS troubleshooting information in the Ribbon Communications Knowledge Base.

Click the link provided to download a text file named “sysreport.txt” that you can view or save to your system. The system report contains detailed operating system and device running configuration information.

Note: Only expose this file to authorized personnel.

System Logging Messages