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HA-related configuration options are available in the SBC SWe Edge WebUI if you have purchased the HA SKU. The following provides information on WebUI changes to the entities of the five general tabs in the SBC SWe Edge.


    By default, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified. 

    Folder Subfolder/Task WebUI Path WebUI Changes

    Signaling Groups

    		 Add SIP SG Settings > Signaling Groups > Signaling Group Table
    • Add SIP SG is available on the Active instance only.
      • The HA interface is removed from the Signaling/Media Source IP dropdown menu in the SIP IP Details section.
      • The SIP Recording section is removed for HA. 
    Networking Interfaces

    Logical Interfaces

    		 Settings > Networking Interfaces > Logical Interfaces
    • The High Availability interface is added. The HA interface supports only static IPv4 and includes the following fields: 
      • Local IP Address
      • Local IP Netmask
      • Remote IP Address

    HA Interface Field Descriptions

    Field Description
    Local IP Address The HA IP address of the instance you are currently in.
    Local IP Netmask The netmask for the local IP address.
    Remote IP Address The HA IP address of the other instance. 


    Note

    You can configure all the interfaces on the Active instance, but can only configure the Admin IP and High Availability interfaces on the Standby instance. 

    • The IPv6 option is removed from the IP Addressing Mode dropdown menu for all packet interfaces, as the interfaces only support IPv4 addresses in release 12.0.
    System

    Node-Level Settings

    		 Settings >  System > Node-Level Settings
    • The Enable HA button is added.
    • The Enable HA button opens the Create HA Interface window, which includes the following fields:
      • Local IP Address
      • Local IP Netmask 
      • Remote IP Address

    HA Interface Field Descriptions 

    Field Description
    Local IP Address The HA IP address of the instance you are currently in.
    Local IP Netmask The netmask for the local IP address.
    Remote IP Address The HA IP address of the other instance. 
    Note

    The Active and Standby instances reboot after you enable HA and change the local or remote IP addresses.

    • The HA Pair Name field is added under the Ribbon Application Management Platform (RAMP) section.

    Ribbon Application Management Platform (RAMP) Field Description

    Field Description
    HA Pair Name The name of the HA pair.
    Note

    You must configure the connection to RAMP on both the Active and the Standby instances. Make sure that both instances point to the same RAMP server.

    Note

    Make sure that the RAMP servers are deployed in the geographically redundant (GR) mode if you choose to configure with the secondary RAMP server. For more information on configuring a GR RAMP deployment, refer to Configuring RAMP GR.

    Install New License

    		 Settings > System > Licensing
    • Install New License is removed from the Standby instance.
    Application Partitions Settings > System > Software Management 
    • The Active instance lists the details of the partitions of both the Active and the Standby instances.  
    • The Standby instance only lists the details of its own partitions.
    • A column for HA Role is added to the Partitions Table pane on the Active instance.
    • You can perform Upload Software and Backup Configuration on the Active instance only.

    SIP

    		 SIP Recording Settings > SIP
    • The SIP Recording folder is removed from the Active and the Standby instances.
    Logging Configuration Global Log Date/Time Format Settings > Logging Configuration > Global Log

    • The Global Date/Time Format configuration field is added to the Global Log Configuration pane. The Global Date/Time Format configuration field has two options: Default and RFC 5424. 

      Field Description
      Global Date/Time Format

      The Global Date/Time Format shows the date/time format used in the log lines. This configuration field has two options:

      • Default: The existing date and time format currently used, for example, 2023-05-12 12:04:00,621.
      • RFC 5424: The date and time format in RFC 5424, for example, 2023-05-12T12:05:03Z,948. 
    • The Standby instance only allows you to view the configuration for Global Date/Time Format.

    By default, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified. 

    Task Subtask WebUI Path WebUI Changes

    System

    HA Software Upgrade 

    		 Tasks > System > HA Software Upgrade

    • HA Software Upgrade is available on the Active instance only.

    • HA Software Upgrade Warning Message
      A warning message for HA Software Upgrade is added. 

    Backup/Restore Config

    		 Tasks > System > Backup/Restore Config

    Reboot SBC Edge

    		 Tasks > System > Reboot SBC Edge
    • Reboot SBC Edge is available on both the Active and the Standby instances.
    • The warning message, "This operation will stop all the calls and reboot the system." is removed from the Active and the Standby instances.

    SBC Edge Factory Default - Factory Default

    		 Tasks > System > SBC Edge Factory Default
    • The Active and the Standby instances both support the Factory Default option. 

    Import Partial Configuration

    		 Tasks > System > Import Partial Configuration
    Import/Export Configuration Items

    Import Local/Passthrough Auth Table

    		 Tasks > Import/Export Configuration Items > Import Local/Passthrough Auth Table
    • The task of Import/Export Configuration Items and its subtasks are removed from the Standby instance.

    Transformation Tables

    		 Tasks > Import/Export Configuration Items > Transformation Tables

    SIP Message Rule

    		 Tasks > Import/Export Configuration Items > SIP Message Rule
    SBC Easy Setup

    Easy Configuration Wizard

    		 Tasks > SBC Easy Setup 

    • Easy Configuration Wizard is supported on the Active instance only. 

    Media System Configuration

    		 Tasks > SBC Easy Setup

    Certificates

    		 Tasks > SBC Easy Setup
    IP/Protocols

    Modify Ethernet IP Address

    		 Tasks > IP/Protocols
    BroadSoft Provisioning

    Auto Configuration

    		 Tasks > BroadSoft Provisioning

    You can perform the tasks and subtasks on both the Active and the Standby instances unless otherwise specified. 

    Task Subtask WebUI Path WebUI Changes

    Logs

    		 Restart Report Diagnostics > Logs 
    • The Standby instance only allows you to view Core Files in Restart Report.
    Tools




    		 Test a Call Diagnostics > Tools
    • The Standby instance only allows you to view the configuration for Test a Call.
    Debug Call Diagnostics > Tools
    • The Standby instance only allows you to view Configure Subsystem in Debug Call.
    Query AD Cache Diagnostics > Tools
    • You must configure Active Directory on the Active instance to see Active Directory Cache Query.
    • The Standby instance only allows you to view Active Directory Cache Query.
    Ping Destination Diagnostics > Tools
    • The Active instance lists all the interfaces.
    • The Standby instance only lists the management interface (Admin IP).
    Traceroute to Destination Diagnostics > Tools
    • The Standby instance only allows you to view the configuration for Traceroute to Destination.
    ARP Cache Diagnostics > Tools
    • The Standby instance only allows you to view ARP Cache. 
    High Availability HA Status Details Diagnostics High Availability > HA Status Details
    • Both the Active and the Standby instances display the HA status details.

    • Both the Active and the Standby instances display the peer instance's WebUI link.

      Note

      When you configure an HA pair, web servers run on both the Active and the Standby instances. These servers are configured so that if you navigate to the Standby instance on standard web ports:  80 and 443, you are automatically redirected to the Active instance to facilitate changing HA configurations. 

      You can view the peer instance's WebUI link on both the Active and the  Standby instances. Note that you can use non-standard web ports to view the link for the Standby instance on the Active instance.
    HA Tracking Table Diagnostics High Availability > HA Tracking Table
    • Both the Active and the Standby instances support the HA Tracking Table.
    • The HA Tracking Table provides information on what time an instance assumes a role (Active or Standby).
    • The HA Tracking Table only tracks the changes of the instance that you are in.
    Teams Direct Routing  Connectivity Check Diagnostics > Tools
    • The Standby instance only allows you to view the configuration for Connectivity Check.
    SBA Logs Diagnostics > Tools
    • SBA Logs is removed for HA. 
    Ribbon Service Troubleshooting

    Software Upgrade 

    		 Diagnostics > Ribbon Service Troubleshooting

    • Software Upgrade is added under Diagnostics for HA. 

      Note

      Software Upgrade only upgrades the HA instance that you are currently in. Ribbon does not encourage upgrading HA instances individually. If you need to upgrade an HA instance individually, contact Ribbon Support.
    Packet Capture Diagnostics > Ribbon Service Troubleshooting
    • Packet Capture is available on both the Active and the Standby instances. 
    Task Subtask WebUI Path WebUI Changes

    Overview

    		 System Overview System > Overview 
    • System Mode is added in Overview on both the Active and Standby instances.

    By default, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified. 

    Task WebUI Path WebUI Changes

    SBC Edge Real-Time Monitor

    		 System > SBC Edge Real-Time Monitor 
    • The Standby instance only allows you to view SBC Edge Real-Time Monitor.
    Alarm View System > Alarm View 
    • The Standby instance only allows you to view Alarm View.
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