Action Sets allow you to perform additional actions before routing a call; they provide the capability to perform a high degree of number normalization before engaging the call router.. They are comprised of a number of Actions, which must first be defined in Action Configurations. Once created, an Action Set Table is a sequence of steps to follow to route a call. To use an Action Set, select it from the Action Set Table field in a Signaling Group entry.

Working with Action Sets

  1. In the WebUI, click the Settings tab.

  2. In the left navigation pane. go to Call Actions > Action Sets.

    Action Set Tables

To view an Action Set Table entry's properties:

  1. Click the pop-up icon () next to the entry you want to view.
  2. When you are finished, close the window.

To modify an Action Set Tables entry:

  1. Click the expand () Icon next to the entry you wish to modify.
  2. Modify the table's Description as desired
  3. Click OK.

To add an Action Set Table:

  1. Click the Add ( ) icon.

    Add Action Set Table

  2. Enter a descriptive name in the Description text field.
  3. Click OK.

To delete an entry, select the checkbox next to the entry and then click the Delete () icon.

Creating and Modifying Entries to Action Set Tables