Document Overview
This document is a configuration guide for the Sonus SBC 2000 (Session Border Controller) when connecting to Skype for Business 2015 (Skype 2015) and SwissCom SIP Trunk.
This configuration guide supports features provided in the Microsoft Technet web page.
Introduction
The interoperability compliance testing focuses on verifying various inbound and outbound call flows between Sonus SBC 2000 and Skype 2015.
Audience
This technical document is intended for telecommunication engineers with the purpose of configuring the Sonus SBC 2000 aspects of the SwissCom SIP trunk group together with Skype 2015. Some steps will require navigating third-party equipment and Sonus SBC Web browser user interfaces. Understanding IP/Routing and SIP/RTP basic concepts are also necessary to complete the configuration and perform any troubleshooting, if necessary.
Requirements
The following equipment and software were used for the provided sample configuration:
Equipment | Version |
---|
Sonus Networks | SBC 2000 | V5.0.3build407 |
Tenor AF | P108-09-21 |
Third-Party Equipment | Microsoft Skype for Business 2015 (Skype 2015) Mediation Server | 6.0.9319.0 |
Polycom CX600 SIP Phone | 4.0.7577.44455 |
Reference Configuration
The following reference configuration shows connectivity between third-party equipment and Sonus SBC 2000.
Connectivity Between Third-Party and Sonus SBC 2000
Support
Technical support for Sonus SBC 2000 series is available via phone or logging a trouble ticket:
Third-Party Product Features
The following features were tested using the SwissCom test plan:
- Basic originated and terminated calls
- Basic inbound/outbound call
- Hold and Resume
- Call Forwarding Unconditional
- FAX
- DTMF
Verify License
No special licensing required.
Skype 2015 Configuration
The following new configurations are included in this section:
- PSTN Gateway
- Voice Policy
- PSTN Usage
- Route
- Trunk Configuration
- Dial Plan
1. PSTN Gateway
To configure the PSTN Gateway, select Topology Builder > Shared Components > PSTN Gateways, as shown in the following figures.
Define a new IP/PSTN Gateway
2. Voice Policy
To configure Voice Policy, select Control Panel > Voice Routing > Voice Policy, as shown in the following figure.
3. PSTN Usage
To configure the PSTN Usage, select Control Panel > Voice Routing > PSTN Usage, as shown in the following figure.
4. Route
To configure Route, select Control Panel > Voice Routing > Route, as shown in the following figures.
5. Trunk Configuration
To configure the Trunk, select Control Panel > Voice Routing > Trunk Configuration, as shown in the following figure.
6. Dial Plan
To configure the Dial Plan, select Control Panel > Voice Routing > Dial Plan > Normalization rules, as shown in the following figure.
Sonus SBC 2000 Configuration
The following steps provide an example of how to configure Sonus SBC 2000.
- SIP Profile
- SIP Server
- Media Profile
- Media Lists
- Message Manipulation
- Signaling Groups
- Transformation
- Call Routing Table
1. SIP Profile
SIP Profiles control how the Sonus SBC 2000 communicates with SIP devices. These control important characteristics such as: session timers, SIP Header customization, SIP timers, MIME payloads, and option tags.
To configure the SIP Profile, select Settings > SIP > SIP Profiles.
For this test effort, the default SIP profile used for the SBC 2000 is shown in the following figures.
2. SIP Server
SIP Server tables contain information about the SIP devices connected to the Sonus SBC 2000. The table entries provide information about the IP addresses, ports, and protocols used to communicate with each SIP server. The entries also contain links to counters that are useful for troubleshooting.
To configure the SIP Server, select Settings > SIP > SIP Server Tables, as shown in the following figures.
Media profiles specify the individual voice and fax compression codecs and their associated settings for inclusion into a Media list. Different codecs provide varying levels of compression, allowing the reduction of bandwidth requirements at the expense of voice quality.
To access the Media Profile, select Settings > Media > Media Profiles.
For this test effort, the following figures show the media profiles of the voice codecs used for the SBC 2000 and are provided for reference only.
SwissCom Voice Codec Media Profiles
Skype 2015 Voice Codec Media Profiles
Fax Voice Codec Media Profiles
The Media list shows the selected voice and fax compression codecs and their associated settings.
To access Media lists, select Settings > Media > Media List, as shown in the following figures.
5. Message Manipulation
Condition rules are simple rules that apply to a specific component of a message (for example, diversion.uri.host, from.uri.host, etc.) and the value of the field specified in the Match Type list box is matched against a literal value, token, or REGEX.
To configure Message Manipulation, select Settings > SIP > Message Manipulation > Condition Rule Table, as shown in the following figures.
Skype 2015 Add PAID Header
Skype 2015 Add Privacy Header
Skype 2015 PAID Host Part
SwissCom Delete Allow Header
SwissCom Add Allow Header
SwissCom Anonymous From Header
SwissCom Anonymous Contact Header
SwissCom PAID Header from Diversion Header
SwissCom Inactive To SendOnly manipulation
6. Signaling Groups
Signaling Groups allow telephony channels to be grouped together for the purposes of routing and shared configuration. These groups are the entity to which calls are routed, as well as the location from which Call Routes are selected. Signaling Groups are also the locations from which Tone Tables and Action Sets are selected. In the case of SIP, this will specify protocol settings and link to server, media, and mapping tables.
To configure Signaling Groups, select Settings > Signaling Groups, as shown in the following figures.
Skype 2015 Signaling Group
Transformation tables facilitate the conversion of names, numbers and other fields when routing a call. For example, transformations convert a public PSTN number into a private extension number or a SIP address (URI). Every entry in a Call Routing table requires a Transformation table, which are sequentially selected. In addition, Transformation tables are configurable as a reusable pool that Action Sets can reference.
To configure the Transformation table, select Settings > Transformation, as shown in the figures below.
Transformation Tables Example
8. Call Routing Table
Call Routing allows calls to be carried between Signaling Groups, thus allowing calls to be carried between ports and between protocols (for example, ISDN to SIP). Routes are defined by Call Routing tables, which allows for flexible configuration of calls that are carried, as well as how the calls are translated. These tables are one of the central connection points of the system linking Transformation tables, Message translations, Cause Code Reroutes, Media lists, and the three types of Signaling Groups: ISDN, SIP, and CAS.
To configure the Call Routing Table, select Settings > Call Routing Table, as shown in the following figures.
SwissCom Call Routing Table
Skype 2015 Call Routing Table
Interoperability Test Results
The following table provides results from interoperability compliance testing.
Source | Identity | Telephone Number | to | Target | Telephone Number | Test Result | Comments |
---|
Outgoing call | | | | | | | |
Sonus/IPPBX | Ba-00000 | 0313034580 | to | PSTN FX | 0313116924 | Pass | |
Sonus/IPPBX | Ba-00001 | 0313034580 | to | Lync2013 | 0614049795 | Pass | |
Sonus/IPPBX | Ba-00002 | 0313034580 | to | CICM Phone | 0614049711 | Pass | |
Sonus/IPPBX | Ba-00003 | 0313034580 | to | Mediatrix | 0614049936 | Pass | |
Sonus/IPPBX | Ba-00004 | 0313034580 | to | Natel oCMN | 0797463043 | Pass | |
Sonus/IPPBX | Ba-00005 | 0313034580 | to | SIP PBX | 0614049831 | Pass | |
Sonus/IPPBX | Ba-00006 | 0313034580 | to | IN | 0800800103 | Pass | |
Sonus/IPPBX | Ba-00007 | 0313034580 | to | Short Nb | 161 | Pass | |
Sonus/IPPBX | Me-00000 | 0313034580 | to | Mediant | 0614049971 | Pass | |
| | | | | | | |
CLIR Outgoing call | | | | | | | |
Sonus/IPPBX | Ba-00008 | 0313034581 | to | PSTN FX | 0313116924 | Pass | |
Sonus/IPPBX | Ba-00009 | 0313034581 | to | Lync2013 | 0614049795 | Pass | |
Sonus/IPPBX | Ba-00010 | 0313034581 | to | CICM Phone | 0614049711 | Pass | |
Sonus/IPPBX | Ba-00011 | 0313034581 | to | Mediatrix | 0614049936 | Pass | |
Sonus/IPPBX | Ba-00012 | 0313034581 | to | SIP PBX | 0614049831 | Pass | |
Sonus/IPPBX | Me-00001 | 0313034581 | to | Mediant | 0614049971 | Pass | |
| | | | | | | |
Incoming call | | | | | | | |
PSTN FX | Ba-00013 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync2013 | Ba-00014 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00015 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00016 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00017 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP PBX | Ba-00018 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00002 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Outgoing call unknown number | | | | | | | |
Sonus/IPPBX | Ba-00019 | 0313034580 | to | PSTN | 071 111 1111 | Pass | |
| | | | | | | |
Outgoing call mobile (mobil not reachable) | | | | | | | |
Sonus/IPPBX | Ba-00020 | 0313034580 | to | PSTN | 079 746 30 43 | Pass | |
| | | | | | | |
Call hold / resume (with music on hold; hold is done on PBX) | | | | | | | |
PSTN FIX | Ba-00021 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync2013 | Ba-00022 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00023 | 0614049711 | to | Sonus/IPPBX | 0313034580 | Pass | |
Mediatrix | Ba-00024 | 0614049936 | to | Sonus/IPPBX | 0313034580 | Pass | |
Mobile | Ba-00025 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP PBX | Ba-00026 | 0614049831 | to | Sonus/IPPBX | 0313034580 | Pass | |
Mediant | Me-00003 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call hold / resume (with music on hold; hold is done on PBX) | | | | | | | |
Sonus/IPPBX | Ba-00027 | 0313034580 | to | PSTN FIX | 0313116924 | Pass | |
Sonus/IPPBX | Ba-00028 | 0313034580 | to | Lync2013 | 0614049795 | Pass | |
Sonus/IPPBX | Ba-00029 | 0313034580 | to | CICM Phone | 0614049711 | Pass | |
Sonus/IPPBX | Ba-00030 | 0313034580 | to | Mediatrix | 0614049936 | Pass | |
Sonus/IPPBX | Ba-00031 | 0313034580 | to | Mobile | 0797463043 | Pass | |
Sonus/IPPBX | Ba-00032 | 0313034580 | to | SIP PBX | 0614049831 | Pass | |
Sonus/IPPBX | Me-00004 | 0313034580 | to | Mediant | 0614049971 | Pass | |
| | | | | | | |
Call hold / resume (without music on hold; hold is done on PBX) | | | | | | | |
PSTN FIX | Ba-00033 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Not Applicable | |
Lync2010 | Ba-00034 | 0614049795 | to | Sonus/IPPBX | 0-0313034580 | Not Applicable | |
CICM Phone | Ba-00035 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Not Applicable | |
Mediatrix | Ba-00036 | 0614049930 | to | Sonus/IPPBX | 0-0313034580 | Not Applicable | |
Mobile | Ba-00037 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Not Applicable | |
SIP PBX | Ba-00038 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Not Applicable | |
Mediant | Me-00005 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Not Applicable | |
| | | | | | | |
Call hold / resume (without music on hold; hold is done on PBX) | | | | | | | |
Sonus/IPPBX | Ba-00039 | 0313034580 | to | PSTN FIX | 0313116924 | Not Applicable | |
Sonus/IPPBX | Ba-00040 | 0313034580 | to | Lync2010 | 0614049795 | Not Applicable | |
Sonus/IPPBX | Ba-00041 | 0313034580 | to | CICM Phone | 0614049711 | Not Applicable | |
Sonus/IPPBX | Ba-00042 | 0313034580 | to | Mediatrix | 0614049936 | Not Applicable | |
Sonus/IPPBX | Ba-00043 | 0313034580 | to | Mobile | 0797463043 | Not Applicable | |
Sonus/IPPBX | Ba-00044 | 0313034580 | to | SIP PBX | 0614049831 | Not Applicable | |
Sonus/IPPBX | Me-00006 | 0313034580 | to | Mediant | 0614049971 | Not Applicable | |
| | | | | | | |
Call transfer internal (with person to person call) | | | | | | | |
PSTN FIX | Ba-00045 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync2010 | Ba-00046 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00047 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00048 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00049 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Deferred | |
SIP PBX | Ba-00050 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00007 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call transfer internal ( BLIND without advance notification) | | | | | | | |
PSTN FIX | Ba-00051 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync | Ba-00052 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00053 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00054 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00055 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Deferred | |
SIP PBX | Ba-00056 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00008 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call transfer external (with advance notification) | | | | | | | |
PSTN FIX | Ba-00057 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync 2013 | Ba-00058 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00059 | 0614049711 | to | Sonus/IPPBX | 0313034580 | Pass | |
Mediatrix | Ba-00060 | 0614049936 | to | Sonus/IPPBX | 0313034580 | Pass | |
Mobile | Ba-00061 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Deferred | |
SIP PBX | Ba-00062 | 0614049831 | to | Sonus/IPPBX | 0313034580 | Pass | |
Mediant | Me-00009 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call transfer external (without notification) | | | | | | | |
PSTN FIX | Ba-00063 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync 2013 | Ba-00064 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00065 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00066 | 0614049930 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00067 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP PBX | Ba-00068 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00010 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call forward internal | | | | | | | |
PSTN FIX | Ba-00069 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync2010 | Ba-00070 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00071 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00072 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00073 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Deferred | |
SIP PBX | Ba-00074 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00011 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call forward external | | | | | | | |
PSTN FIX | Ba-00075 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
PSTN FIX | Ba-00076 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00077 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00078 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00079 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP PBX | Ba-00080 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00012 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Conference 2 x internal 1 x external | | | | | | | |
PSTN FIX | Ba-00081 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync2010 | Ba-00082 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00083 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00084 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Deferred | |
Mobile | Ba-00085 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Deferred | |
SIP PBX | Ba-00086 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00013 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Conference 1 x internal 2 x external | | | | | | | |
PSTN FIX | Ba-00087 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync2010 | Ba-00088 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00089 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00090 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00091 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP PBX | Ba-00092 | 0614049831 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00014 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
DTMF outgoing | | | | | | | |
Sonus/IPPBX | Ba-00093 | 0313034580 | to | PSTN FIX | 0800800103 | Pass | |
Sonus/IPPBX | Ba-00094 | 0313034580 | to | Lync | 0614049795 | Pass | |
Sonus/IPPBX | Ba-00095 | 0313034580 | to | CICM Phone | 0614049711 | Pass | |
Sonus/IPPBX | Ba-00096 | 0313034580 | to | Mediatrix | 0614049936 | Pass | |
Sonus/IPPBX | Ba-00097 | 0313034580 | to | Mobile | 0797463043 | Pass | |
Sonus/IPPBX | Ba-00098 | 0313034580 | to | SIP PBX | 0614049831 | Pass | |
Sonus/IPPBX | Me-00015 | 0313034580 | to | Mediant | 0614049971 | Pass | |
| | | | | | | |
DTMF incoming | | | | | | | |
PSTN FIX | Ba-00099 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync | Ba-00100 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM Phone | Ba-00101 | 0614049711 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mediatrix | Ba-00102 | 0614049936 | to | Sonus/IPPBX | 0-0313034580 | Pass | |
Mobile | Ba-00103 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP PBX | Ba-00104 | 614049855 | to | Sonus/IPPBX | 65-0313034580 | Pass | |
Mediant | Me-00016 | 0614049971 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
FAX T.38 incoming | | | | | | | |
PSTN FIX | Ba-00105 | 0313116925 | to | Sonus/IPPBX | 0313034589 | Pass | |
Mediatrix | Ba-00106 | 0614049936 | to | Sonus/IPPBX | 0313034589 | Pass | |
Kofax | Ba-00107 | 0244229900 | to | Sonus/IPPBX | 0313034589 | Deferred | |
Dialogic | Ba-00108 | 0614049871 | to | Sonus/IPPBX | 0313034589 | Pass | |
| | | | | | | |
FAX T.38 outgoing | | | | | | | |
Sonus/IPPBX | Ba-00109 | 0313034589 | to | PSTN FIX | 0313116925 | Pass | |
Sonus/IPPBX | Ba-00110 | 0313034589 | to | Mediatrix | 0614049930 | Pass | |
Sonus/IPPBX | Ba-00111 | 0313034589 | to | Kofax | 0244229900 | Deferred | |
Sonus/IPPBX | Ex-00001 | 0313034589 | to | Dialogic | 0614049871 | Pass | |
| | | | | | | |
FAX Transparent incoming | | | | | | | |
PSTN FIX | Ba-00112 | 0313116925 | to | Sonus/IPPBX | 0313034589 | Open | |
Mediatrix | Ba-00113 | 0614049992 | to | Sonus/IPPBX | 0313034589 | Open | |
SIP PBX | Ba-00114 | 0614049839 | to | Sonus/IPPBX | 0313034589 | Pass | |
| | | | | | | |
FAX Transparent outgoing | | | | | | | |
Sonus/IPPBX | Ba-00115 | 0313034589 | to | PSTN FIX | 0313116925 | Open | |
Sonus/IPPBX | Ba-00116 | 0313034589 | to | Mediatrix | 0614049992 | Pass | |
Sonus/IPPBX | Ba-00117 | 0313034589 | to | SIP PBX | 0614049839 | Pass | |
| | | | | | | |
Use cases | | | | | | | |
SIP OPTION | Ba-00118 | n/a | to | Sonus/IPPBX | n/a | Pass | |
SIP OPTION | Ba-00119 | n/a | to | Sonus/IPPBX | n/a | Pass | |
SIP PBX | Ba-00120 | 0614049831 | to | Sonus/IPPBX | 0313034580 | Pass | |
Mobile/PSTN | Ba-00121 | CLIR | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP OPTION | Ba-00122 | | | SSL/A2 | | Pass | See Ba-00118 for traces |
| | | | | | | |
Outgoing call MS | | | | | | | |
Sonus/IPPBX | Ad-00000 | 0313034580 | to | H.323 trunk RAS less | 0614049721 | Pass | |
Sonus/IPPBX | Ad-00001 | 0313034580 | to | H.323 trunk RAS | 0614049731 | Pass | |
Sonus/IPPBX | Ad-00002 | 0313034580 | to | SIP trunk Cisco std. | 0614049831 | Pass | |
Sonus/IPPBX | Ad-00003 | 0313034580 | to | MCC Cisco | 0614049855 | Pass | |
| | | | | | | |
Incoming call MS | | | | | | Pass | |
H.323 trunk RAS less | Ad-00004 | 0614049721 (with prefix 68) | to | Sonus/IPPBX | 0313034580 | Pass | |
H.323 trunk RAS | Ad-00005 | 0614049731 (with prefix 60) | to | Sonus/IPPBX | 0313034580 | Pass | |
H.323 trunk RAS (CLIR) | Ad-00006 | 0614049731 (with prefix *31) | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP trunk Cisco | Ad-00007 | 0614049831 (with prefix 65) | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP trunk Cisco (CLIR) | Ad-00008 | 0614049831 (with prefix 64) | to | Sonus/IPPBX | 0313034580 | Pass | |
MCC Cisco | Ad-00009 | 0614049855 (with prefix 0) | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Basic treatment | | | | | | | |
Sonus/IPPBX | Ad-00010 | 0313034580 | to | PSTN / CICM | Busy number | Pass | |
PSTN | Ad-00011 | 0313116924 | to | Sonus/IPPBX | Nb ot available | Pass | Must perform msg 404 |
Sonus/IPPBX | Ad-00012 | 0313034580 | to | PSTN | 0313116924 | Pass | Must perform msg 603 |
Sonus/IPPBX | Ad-00013 | 0313034580 | to | PSTN | 0313116924 | Pass | Must perform msg 503 |
| | | | | | | |
Features interworking | | | | | | Pass | |
PSTN | Ad-00014 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Not Applicable | |
PSTN | Ad-00015 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call forward external to PSTN | | | | | | Pass | |
H.323 trunk RAS less | Ad-00016 | 061 404 97 21 (with prefix 68) | to | Sonus/IPPBX | 0313034580 | Pass | |
H.323 trunk RAS | Ad-00017 | 061 404 97 31 (with prefix 60) | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call hold / resume (with music on hold) | | | | | | | |
H.323 trunk RAS less | Ad-00042 | 061 404 97 21 (with prefix 68) | to | Sonus/IPPBX | 0313034580 | Pass | |
H.323 trunk RAS | Ad-00043 | 061 404 97 31 (with prefix 60) | to | Sonus/IPPBX | 0313034580 | Pass | |
MCC Cisco | Ad-00044 | 061 404 98 55 | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Use case RTCP | | | | | | | |
PSTN | Ad-00045 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | See below the next STEP |
STEP 1 | | Sonus/IPPBX places the call on hold for more than 32 seconds | | | | | |
STEP 2 | | Sonus/IPPBX sends RTCP packets while on hold | | | | | RTCP are sent from MS to PVG |
STEP 3 | | Platform sends RTCP packets while on hold | | | | | RTCP are sent from PVG to MS |
STEP 4 | | Sonus/IPPBX resumes the call | | | | | |
STEP 5 | | Sonus/IPPBX hangs up | | | | | Call is disconnected |
| | | | | | | |
Use case Long Hold 1 | | | | | | | |
Sonus/IPPBX | Ad-00046 | 0313034580 | to | PSTN | 0313116924 | Pass | See below the next STEP |
| | | | | | | |
STEP 1 | | Sonus/IPPBX initiates call hold | | | | | |
STEP 2 | | Wait for 12 minutes | | | | | |
STEP 3 | | Sonus/IPPBX resumes the call | | | | | Bi-directional audio |
STEP 4 | | Sonus/IPPBX hangs up | | | | | Call is disconnected |
| | | | | | | |
Use case Long Hold 2 | | | | | | | |
PSTN | Ad-00047 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | See below the next STEP |
| | | | | | | |
STEP 1 | | Sonus/IPPBX initiates call hold | | | | | |
STEP 2 | | Wait for 15 minutes | | | | | |
STEP 3 | | Sonus/IPPBX resumes the call | | | | | Bi-directional audio |
STEP 4 | | Sonus/IPPBX hangs up | | | | | Call is disconnected |
| | | | | | | |
Use case Early Media | | | | | | | |
PSTN | Ad-00048 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Pass | See below the next STEP |
| | | | | | | hears ring tone instead of ivr |
STEP 1 | | Sonus/IPPBX rings | | | | | |
STEP 2 | | PSTN is connected with the 2nd leg | | | | | |
STEP 3 | | Sonus/IPPBX picks up the call ow | | | | | Cancel is sent to the 2nd leg |
STEP 4 | | "interworking" | | | | | Platform returns msg 487 |
STEP 5 | | "voice" | | | | | Bi-directional audio established |
STEP 6 | | Sonus/IPPBX hangs up | | | | | Call is disconnected |
| | | | | | | |
Use case Multiple Call Forward | | | | | | | |
PSTN | Ad-00049 | 0313116924 | to | Sonus/IPPBX | 0313034580 | Not Applicable | See below the next STEP |
| | | | | | | |
STEP 1 | | Sonus/IPPBX rings | | | | | |
STEP 2 | | PSTN is connected with the 2nd leg | | | | | PSTN is able to hear the IVR menu (mobile) |
STEP 3 | | Sonus/IPPBX picks up the call ow | | | | | Cancel is sent to the 2nd leg |
STEP 4 | | "interworking" | | | | | Platform returns msg 487 |
STEP 5 | | "voice" | | | | | Bi-directional audio established |
STEP 6 | | Sonus/IPPBX hangs up | | | | | Call is disconnected |
| | | | | | | |
Call forward external - o EarlyM - with Mobile | | | | | | | |
SIP trunk Cisco (CLIR) | Ad-00050 | 061 404 98 32 (with prefix 64) | to | Sonus/IPPBX | 0313034580 | Pass | |
| | | | | | | |
Call forward No Answer external to PSTN | | | | | | | |
SIP trunk Cisco | Ad-00051 | 061 404 98 31 (with prefix 65) | to | Sonus/IPPBX | 0313034580 | Pass | |
SIP trunk Cisco (CLIR) | Ad-00052 | 061 404 98 31 (with prefix 64) | to | Sonus/IPPBX | 0313034580 | Pass | |
MCC Cisco | Ad-00053 | 061 404 98 55 (with prefix 0) | to | Sonus/IPPBX | 0313034580 | Pass | |
CICM | Ad-00054 | 0614049711 | to | Sonus/IPPBX | 0313034580 | Pass | |
Lync 2013 | Ad-00055 | 0614049795 | to | Sonus/IPPBX | 0313034580 | Pass | |
PSTN Mobile | Ad-00056 | 0797463043 | to | Sonus/IPPBX | 0313034580 | Pass | |
Exceptions
Skype 2015 rejects SIP Re-Invite (usually hold method) from a caller side immediately after the first SIP ACK message is received (acknowledge for the first SIP Invite) with SIP 491 response. SBC follows RFC3261 and starts the random timer between 2.1 and 4 seconds after it tries to send SIP Re-Invite again. During the first 10 second time period, the Skype client is not able to put the caller on hold. The call itself is not affected as the connection is on a dual direction (both way) media. The Skype client can put the caller side on hold after this time period. This behaviour is found for some specific endpoints.
Conclusion
This Application Note describes the configuration steps required to enable the Sonus SBC 2000 to successfully interoperate with Skype for Business 2015. All feature and serviceability test cases were completed and passed with the exceptions/observations noted in section Interoperability Test Results.