Reason - Location

Use the Location window to associate a location value with a specified reason code within a specified crankback profile. When a location is configured and enabled, the specified location value must be included along with the reason code in the egress disconnect signaling to trigger crankback. Including a location with a reason code is optional. Refer to Call Routing - Crankback Profile and Crankback Profile - Reason for information on creating crankback profiles and adding termination reason codes to them.

To View Reason Locations

On the SBC main screen, go to Configuration > Profile Management > Category: Call Routing Profiles > Crankback Profile > Reason > Location or
All > Profiles > Call Routing > Crankback Profile > Reason > Location. The Location window lists any locations currently associated with a reason code in a crankback profile.

Use the Crankback Profile list to filter the list for a specific profile and the Reason list to select a specific reason code.

To Add a Location

To associate a location with a reason code in a specified crankback profile:

1. Select the crankback profile from the Crankback Profile list and select the reason code from the Reason list.
2. Click New Location. 
   
3. In the Index list, select the location you want to associate with the selected reason code within the selected crankback profile. The options are:
   • User

   • GW Link Failure: This option allows a GW-GW signaling link (TCP connection) failure to initiate call crankback.
     To configure a crankback profile to crankback for GW-GW link failures only:

     1. Create the profile on the Crankback Profile window.

     2. On the Reason window, select the crankback profile and add reason code 3 and set its Use Location Value to Enabled.

     3. On the Location window, select the crankback profile and reason code 3 and select the location GW Link Failure. 

   • International Net – International network.
   • NAT Reserved6 – Reserved
   • NAT Reserved12 – Reserved
   • Net Beyond Inter Point – Network beyond interworking point (BI).
   • Private Local – Private network serving the local user (LPN).
   • Private Remote – Private network serving the remote user (RPN).
   • Public Local – Public network serving the local user (LN).
   • Public Remote – Public network serving the remote user (RLN).
   • Transit Net – Transit network (TN)
4. Click Save. 
   Note that a location can only be viewed and cannot be edited after creation.

To Copy a Location

To copy a location to associate another location value with a reason code within a specific profile:

1. Select the crankback profile from the Crankback Profile list and select the reason code from the Reason list.
2. Click the radio button next to a location value currently associated with the reason code.
3. Click Copy Location. 
4. Select another location for the Index list.
5. Click Save.

To Delete a Location

To delete a location associated with a reason code within a specific profile:

1. Select the crankback profile from the Crankback Profile list and select the reason code from the Reason list.
2. Click the radio button next to the specific location value that you want to delete.
3. Click the Delete (X) icon at the end of the row.
4. Confirm the deletion when prompted.