For detailed information about how to use the Music on Hold feature, along with how to verify the Music on Hold files were uploaded correctly, see Configuring SBC Edge for Music On Hold.
Audio File Requirements
File Size Limitations
Platform | Maximum File Size |
|---|---|
SBC 1000 | 1 MiB |
SBC 2000 | 4 MiB |
Valid Audio File Types
| Audio File Type | Encoding Format | Sampling Rate |
|---|---|---|
| WAV (mono) |
| 8 or 16 Khz |
| PCMA | g711 a-law | 8 Khz |
| PCMU | g711 u-law | 8 Khz |
| PCM | 16 bit linear PCM | 8 Khz |
To upload a Music on Hold audio file:
- In the WebUI, click the Settings tab.
In the left navigation pane, go to Media > Media System Configuration.
Media System Configuration
Click the Upload Music File link near the top of the page.
Upload Music File
- Browse for the desired music file.
Click OK. When the SBC Edge has completed the upload process, the Upload Status dialog box displays the following: "File was uploaded successfully".
- Click Close.
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