In this section:
In this instance, the implementation called for setting the Calling Number on a REFER-initiated INVITE to the number contained in the X-Genesys-CTIKey. To perform this function:
REFER sip:6363575933@172.16.16.9:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 172.16.78.171.22:5060;branch=z9hG4bK0cBde579611ace4c4c0
From: <sip:2522103487@172.16.171.22:5060;user=phone>;tag=gK0cf2c42e
To: <sip:6363575933@172.16.16.9:5060;user=phone>;tag=ac151009-4898
Call-ID: call-39889D00-0000-0010-0C13-48@172.16.16.9
CSeq: 346182208 REFER
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS,MESSAGE,PUBLISH
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed
Contact: <sip:2522103487@172.16.171.22:5060>
Refer-To: <sip:5811111@172.16.16.9:5060>
Referred-By: sip:4910131@172.16.16.9:5060
X-Genesys-CallUUID: 01V9PK7IFK8BP1IR95LHQ2LAES05D0QH
X-Genesys-CTIKey: 2144380553
X-Genesys-GVP-Session-ID: B2565000-5300-8BFC-585A-C62BB00F862D;gvp.rm.datdes=2|1;gvp.rm.tenant-id=1.101.107_Refer_POC
Supported: 100rel
Content-Length: 0
Select a new Message Manipulation Table. Configure the Message Selection to Refer. The SMM Table will only effect REFER messages.
Create Message Rule Table
Add an entry to the table. As the X-Genesys-CTIKey header is not a pre-programmed Header Name, you must manually enter the header name.
The entry below searches for the SIP header X-Genesys-CTIKey and copies the value of the header into the token SG User Value 1.
Use the Header Value Add/Edit button to set the token value (not shown).
Add Header Entry
Add the new Message Manipulation to the Outbound Message Manipulation Table
The SIP Header feature cannot generate a new SIP packet. Only arriving or leaving SIP packets changed via the SIP Header function.