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Back to Administration

Back to Administration - System Administration

In this section:

The Software Install-Upgrade window provides options to install or upgrade the SBC Application. The complete SBC Application Package files are available on SalesForce for download. For more information on how to download the required SBC Application files, refer to Downloading the Software from SalesForce.

SBC allows you to upload only three software packages at a time.

Once the files are downloaded to the local drive, use the File Upload option to upload these files to SBC. To know more about how to upload SBC Application Package files, refer to System Administration - File Upload.

Once the files uploaded, they are available on Software Install-Upgrade window.

LSWU upgrade is not supported through this window.

To View SBC Application Package

On SBC main screen, navigate to Administration > System Administration > Software Install-Upgrade. The Software Install/Upgrade window is displayed. The available packages are displayed under Packages pane.

Packages Panel

The SBC application package listed in this screen can be used to install or upgrade SBC application. The following options are available:

  • Install Software: Use this option to perform a fresh software installation. 
  • Upgrade Software: Use this option to perform a software upgrade.

To Install an SBC Application Package

To Install an SBC Application Package:

  1. In the Packages pane, select the package that you want to install.

    Installation Package

  2. Click Install Software to continue with the installation.

    Install Software

  3. SBC validates the selected package. If the package and the contents are valid, SBC provides additional fields to populate.

    Verifying Software Package

  4. Choose the type of SBC installation that you want to perform. The options are:

    1. HA Pair

    2. Standalone

      Packages New Installation Options

      For more information on the value of each field and information for the installation procedure, refer to Installing SBC Application - ERE Configuration.

      If ePSX application package is a part of SBC installation, ePSX option is available under the Personality field.

      Packages New Installation Options - ePSX


      For more information on installing SBC with ePSX, refer to Installing SBC Application - ePSX Configuration.

To Upgrade an SBC Application Package

This procedure is applicable only when you want to upgrade from SBC 5.0.0 release to future releases.

To upgrade an SBC Application Package:

  1. In the Packages pane, select the package that you want to upgrade to.

    Upgrade Package

  2. Click Upgrade Software to continue with the upgrade.

    Upgrade Software

     

     

    SBC validates the selected package. If the package and the contents are valid, SBC provides additional fields to populate.

    Software Upgrade Validation

     

    Once the package is verified, SBC displays the upgrade option.

    Software Upgrade Window

  3. Click Start Upgrade to start the Upgrade process.

To Delete an SBC Application Package

Once an application package file is deleted, it cannot be retrieved from any location.

To delete an SBC Application Package:

  1. In the Packages pane, select the package that you want to delete.

    Delete Package

  2. Clickat the end of the selected row to remove the package. A confirmation dialog box is displayed. 

    Software Package Delete Confirmation

  3. Click Delete to confirm. The selected package is removed from the Packages pane.
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