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Specifies the range of call termination reason codes that, when returned by Egress Signaling, cause the 

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 software to attempt to reroute the call.

To View Reason

On SBC main screen, go to Configuration > Profile Management > Category: Call Routing Profiles > Crankback Profile > Reason . The Reason window is displayed.

Select the desired Crankback Profile from the drop-down list to view and edit its respective Reason list.

Security Configuration - Crankback Profile - Reason

 

To Edit Reason

To edit any of the Reason in the list, click the radio button next to the specific Reason name.

Security Configuration - Crankback Profile - Reason Highlighted

 

The Edit Selected Reason window is displayed below.

Security Configuration - Crankback Profile - Reason Edit Window

Make the required changes and click Save at the right hand bottom of the panel to save the changes made.

To Create Reason

To create a new Reason, click New Reason tab on the Reason List panel.

Security Configuration - Crankback Profile - Reason Fields

 

The Create New Reason window is displayed.

Security Configuration - Crankback Profile - Reason Create Window

The following fields are displayed:

Reason Parameters


Parameter


Description

Reason Code

The range of call termination reason codes (or call release codes) that, when returned by Egress Signaling, cause the

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to attempt to reroute the call. Must be 0-255. Refer to Call Termination Reason Codes for call termination reason codes list.

Use Location
Value

Select the required state:

  • enabled
  • disabled (default)

To Delete Reason

To delete any of the created Reason, click the radio button next to the specific Reason which you want to delete.

Security Configuration - Crankback Profile - Reason Highlighted


 

Click Delete at the end of the highlighted row. A delete confirmation message appears seeking your decision.

Security Configuration - Crankback Profile - Reason Delete Confirmation

Click Yes to remove the specific Reason from the list.

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