In this section:
The Software Install-Upgrade window provides options to install or upgrade the SBC Application.
SBC supports Upgrade Manager interface, which performs Live Software Upgrade (LSWU) on an HA pair without affecting the SBC services. The Upgrade Manager interface upgrades the SBC application on both active and standby SBCs of the HA pair.
Upgrade Manager interface:
It also provides REST interface to external authentic clients and EMS to perform and monitor LSWU.
Complete SBC Application Package files are available on Salesforce for download. For more information on how to download the required SBC Application files, refer to Downloading the Software from Salesforce.
SBC allows you to upload only three software packages at a time.
Once the files are downloaded to the local drive, use the File Upload option to upload these files to SBC. To know more about how to upload SBC Application Package files, refer to System Administration - File Upload.
Once the files uploaded, they are available on Software Install-Upgrade window.
On SBC main screen, navigate to Administration > System Administration > Software Install-Upgrade. The Software Install/Upgrade window is displayed. The available packages are displayed under Packages pane.
Packages Panel Before an Upgrade
Packages Panel After an Upgrade
The Packages panel provides the following information:
To Install an SBC Application Package:
In the Packages panel, select the package that you want to install.
Installation Package
Click Install Software to continue with the installation.
Install Software
SBC validates the selected package. If the package and the contents are valid, SBC provides additional fields to populate.
Verifying Software Package
Choose the type of SBC installation that you want to perform. The options are:
HA Pair
Standalone
Packages New Installation Options
For more information on the value of each field and information for the installation procedure, refer to Installing SBC Application Using the ERE.
This procedure is applicable only when you want to upgrade from SBC 5.0.0 release to future releases.
To upgrade an SBC Application Package in offline mode:
In the Packages panel, select the package that you want to upgrade to.
Upgrade Package
Click Standalone Software Upgrade to continue with the upgrade.
Standalone Software Upgrade
SBC validates the selected package.
Standalone Software Upgrade Validation
Once the package is verified, SBC displays the upgrade option.
Standalone Software Upgrade Window
Click Start Upgrade to start the Upgrade process. Refer Upgrading SBC Application using EMA for more details.
LSWU is performed on an HA pair.
LSWU using Upgrade Manager does not affect any on-going SBC services.
Prior to performing LSWU using the Upgrade Manager interface, ensure:
To upgrade an SBC Application Package using LSWU:
In the Packages panel, select the package that you want to upgrade to.
Upgrade Package
Click Live Software Upgrade to continue with the upgrade.
Live Software Upgrade
SBC validates the selected package.
Live Software Upgrade Validation
Once the package is verified, SBC displays the upgrade option.
Live Software Upgrade Window
(Optional) Click Perform Pre-Upgrade Checks.
The Pre-Upgrade Checks can be performed anytime and outside the maintenance window too. These checks are performed to verify if the system is ready for an upgrade.
Perform Pre-Upgrade Checks
The Pre-Upgrade Checks Complete message is displayed once the verification is completed.
Performing Pre-Upgrade Checks
Once Pre-Upgrade checks are complete, click Start Upgrade to start the Upgrade process.
Start Live Upgrade
The LSWU initially starts on the standby SBC.
The Software Upgrade panel displays the upgrade status.
LSWU Upgrade Status
The complete LSWU process takes approximately 45 to 60 minutes. Refer Live Software Upgrade Using EMA for more details.
Once the upgrade is over on the standby SBC, the process starts over for active SBC. The active SBC reboots in the process. Logon in EMA platform mode to check the status.
Once LSWU process completes, a pop-up message Live Upgrade Complete is displayed.
Live Upgrade Complete
Click OK to complete the process.
Once the upgrade is successful, clear the browser cache prior to accessing the SBC EMA.
Once an application package file is deleted, it cannot be retrieved from any location.
To delete an SBC Application Package:
In the Packages pane, select the package that you want to delete.
Delete Package
Click
at the end of the selected row to remove the package. A confirmation dialog box is displayed.Software Package Delete Confirmation