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SBC 1000/2000 supports Windows Server 2019 on its ASM for SBC releases 12.0.1 and later, in response to Microsoft's end of support for Windows Server 2012 in October 2023. With this feature, if you wish to upgrade the operating system on your ASM from Windows Server 2012 to Windows Server 2019, you are required to must purchase an updated Node-Locked License for your SBC 1000/2000 for Windows Server 2019, initialize the ASM with a Windows Server 2019-based image, and activate Windows Server 2019 by entering a Product Key.

For more information on Microsoft's end of support for Windows Server 2012, refer to: https://learn.microsoft.com/en-us/lifecycle/products/windows-server-2012-r2.

Info
titleNote

For newly - manufactured SBCs and SBCs in inventory but not yet shipped, the SBC itself is physically licensed for Windows Server 2019 and , and the Windows Product Key is automatically applied to activate Windows Server 2019.

...

You must purchase an updated Node-Locked License for your SBC 1000/2000 for Windows Server 2019 from Ribbon Sales or through the Ribbon Partner Portal, so  so that the SBC can initialize the ASM with a Windows Server 2019-based image. Once you purchase the license, Ribbon sends will send you an email that contains instructions for accessing on how to access the licensing portal to obtain the license. The following table provides information on the updated SBC license for Windows Server 2019.

TypeLicense IDDescription
SBC 1000/2000SBC-1K2K-WIN19-LICMS Windows Server 2019 license for SBC 1000 and SBC 2000 devices with ASM module (upgrade).

For If you would like more information on NLL for SBC 1000/2000, refer please refer to: Node-Locked Licensing.

...

When you place an order to upgrade the operating system on your ASM from Windows Server 2012 to Windows Server 2019, in parallel with sending Ribbon sends you an email that contains with information on where to obtain your license. In parallel, Ribbon also sends you a physical upgrade kit that includes an envelope with a license label. This label provides a legal license to run the Windows Server 2019 software. The label also contains the Product Key needed to activate the Windows Server 2019 software.

Warning
titleWarning

Do Please do not attach the license label to your Ribbon SBC 1000 or 2000 unit but keep it with the paperwork for the unit. You need It would be best if you had the Product Key to:

  • activate Windows Server 2019 on the ASM

  • replace your unit 

    Info
    titleNote

    Ribbon uses the license label to reimage the replacement system with Windows Server 2019.


...

The following workflow defines the procedures for upgrading Windows Server 2012 to Windows Server 2019 on an ASM.

Note
titleWarning

 You can just back up the SBC config when both licenses are applied: Node-locked license and Windows 2019 activation.


Workflow

StepAction
1Install an Updated Node-Locked License on an SBC Edge
2Update the ASM Recovery Partition with a Windows Server 2019-based ASM Image
3Re-Initialize initialize the ASM with an Updated Image
4Apply a Windows Server 2019 Product Key

...

An updated license allows the SBC to recognize the Windows Server 2019 ASM image and to reinitialize the ASM. For more information on installing licenses, refer to: Installing Licenses.

...