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Investigate the fault, and take action based upon operational states below:

• configured(1) – Determine the reason for the administrative change.
• connectionLoss(2) – Check connectivity to and status of PSX by accomplishing Action steps of alarm "sonusSoftswitchDownNotification" located in PSX Alarm Troubleshooting Guide.
• noConnection(3) – No action required; An automatic retry will occur.
• nodeNameChange(4) – No action required; An automatic retry will occur.
• incompatibleVersion(5) – Check software versions running on SBC and PSX to ensure SBC software is equal to or no more than two versions older than PSX software version.
  • PSX – Login to

• • Spacevars
    0 model3

    and navigate to the PSX Manager GUI. The top left corner of the window displays the PSX

• • server software versions.
  • SBC – Login to the SBC EMA

• • . The current software version displays

• • at the top.

Refer to the PSX Provisioning Guide for help with verifying PSX IP address and port settings.