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- SBA-like VVX phone survivability in Skype for Business Server on-premises deployments without an SBA;VVX phone survivability in select Skype for Business Online deployments where survivability was previously not available.
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Please refer to the www.polycom.com for: |
Survivability Prior to Polycom VVX Release 5.8.0
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Option 2: SBA is not deployed, and a VVX phone outage is experienced in the event of a connection loss to the Skype for Business Server. The VVX phone provides the full suite of Skype for Business servers only when Skype for Business connectivity is in place (at the expense of no service during an outage).Anchor VVXPhoneOutage VVXPhoneOutage Anchor NoSBADeployment NoSBADeployment Caption 0 Figure 1 No SBA Deployment - No WAN Failure Anchor connectionloss connectionloss Caption 0 Figure 1 No SBA Deployment - WAN Failure Option 3: SBA is not deployed in the office with VVX phones; a Ribbon SBC is deployed and the VVX phones are configured as a non-Skype for Business phone client. This option includes the following:
- Skype for Business treats the VVX phones as non-Skype for Business endpoints (i.e., analog endpoint reachable as a client from a certified SBC).
- The VVX clients in the branch office does not receive Skype for Business features.
The
provides calling services for the subtended branch VVX clients, both inside and outside the office irrespective of connectivity with the on-premises Skype for Business Server.Spacevars 0 product
Info To configure the VVX phones, refer to Ribbon SBC 1000/2000 V6.0.0 Registration IOT Skype for Business 2015 Analog Devices and Failover; this application note applies to SfB Server on-premises and SfB online deployments.
Anchor analogendpointreachable analogendpointreachable Pagebreak Caption 0 Figure 1 No SBA deployment, VVX clients configured as endpoints behind SBC, no WAN failure Anchor connectivity connectivity Caption 0 Figure 1 No SBA deployment, VVX clients configured as endpoints behind SBC, WAN failure
Office 365 Skype for Business Online Phone System Homed VVX Phones
No survivability is available while retaining Skype for Business related features on the VVX phones. Enterprises have two options:
- Option 1. Ribbon is not deployed in the office with VVX phones, and accept a VVX phone outage in the event of a connection loss to the Phone System.
Anchor notdeployed notdeployed Caption 0 Figure 1 Skype for Business Online Phone System deployment, no WAN failure Anchor WANconnectionloss WANconnectionloss Pagebreak Caption 0 Figure 1 Skype for Business Online Phone System deployment, WAN failure Option 2. Ribbon SBC is deployed in the office with the VVX phones, and the VVX phones are configured as non-Skype for Business phone clients. This option includes the following:
Skype for Business Online Phone System treats the VVX clients as non-Skype for Business endpoints (i.e., analog endpoint reachable as a client from a certified SBC).
The VVX clients in the branch office does not receive Skype for Business features.
The
provides calling services for the subtended VVX clients, whether or not there is connectivity with the Phone System.Spacevars 0 product
Info To configure the VVX phones as analog clients from the SfB perspective, refer to Ribbon SBC 1000/2000 V6.0.0 Registration IOT Skype for Business 2015 Analog Devices and Failover (which applies to SfB Server on-premises and SfC online deployments).
Anchor deployedintheoffice deployedintheoffice Caption 0 Figure 1 Skype for Business Online Phone System - No WAN Failure Anchor connectivityfailure connectivityfailure Caption 0 Figure 1 Skype for Business Online Phone System - WAN Failure Pagebreak
Survivability with Polycom VVX Release 5.8.0 and later
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- Option 1: Qualified Survivable Branch Appliance (SBA) is deployed; Skype for business services remain available on the VVX phones (including inside the office) even in the event of a loss of connection with the Skype for Business Server. Refer to Skype for Business Server On-Premises homed VVX Phones, Option 1.
- Option 2: Enterprises deploy Ribbon SBC without an SBA, which includes the following VVX phone services:
- With connectivitiy between the VVX phones and the Skype for Business server, all Skype for Business services are available on the VVX clients.
With disruption in connectivity between the VVX phones and the Skype for Business server, VVX clients can place calls via Ribbon SBC inside and outside the office (as if registered analog endpoints). Service loss occurs on other related services, such as presence notifications.
Anchor WithoutSBA WithoutSBA Caption 0 Figure 1 No SBA Deployment, no WAN Failure Anchor disruptioninconnectivity disruptioninconnectivity Caption 0 Figure 1 No SBA Deployment, WAN Failure - Option 3: SBA or Ribbon SBC is not deployed, and VVX phone outages are experienced in the event of a connection loss to the Skype for Business Server. The VVX phones provides the full suite of Skype for Business servers only when Skype for Business connectivity is in place (at the expense of no service during an outage). Refer to Skype for Business Server On-Premises Homed VVX Phones, Option 2.
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Office 365 Skype for Business Online Phone System Homed VVX Phones
Option 1. Ribbon SBC is not deployed in the office with VVX phones, and accept VVX phone outages in the event of a connection loss to the Phone System.
Option 2. Enterprises deploy a Ribbon SBC with VVX clients, which provides the following phone services:
- With connectivity between the VVX phones and the Phone System, all Skype for Business services are available to the VVX clients.
- With disruption in connectivity between the VVX phones and the Phone System, VVX clients place calls both outside and inside the organization via Ribbon SBC (as if registered analog endpoints). Service loss occurs on other related services, such as presence notifications.
Anchor VVXclients VVXclients Caption 0 Figure 1 VVX clients registered to Skype for Business Online Phone System, no WAN Failure Anchor disruption disruption caption0 Figure 1 VVX clients previously registered to Skype for Business Online Phone System, WAN Failure
Configuration Instructions for VVX Phone Survivability with Release 5.8.0 Firmware
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This section refers to prerequisites required to support VVX phone survivability documented as follows:
The configuration instructions associated with other VVX survivability deployment scenarios (such as those related to SBAs), while not documented further in this best practice, may be found in other best practice documents in this library. |
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This section refers to configuration instructions required to support VVX phone survivability documented as follows:
The configuration instructions associated with other VVX survivability deployment scenarios (such as those related to SBAs), while not documented further in this best practice, may be found in other best practice documents in this library. |
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This Best Practice assumes the Ribbon SBC and Polycom VVX phones are already configured for Office 365 Skype for Business Online Phone System or Skype for Business Server on-premises. |
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Access the WebUI, click the Settings tab.
In the left navigation page, access SIP > Local Registrars Table.
Click on
In the Create SIP Local Registrar dialog box, enter the description and maximum number of users.
Info For details on SIP Local Registrar configuration, refer to Creating and Modifying SIP Local Registrars.
Click OK.
Caption 0 Figure 1 Create SIP Local Registrar Optional: To configure the phone to authenticate to the Ribbon SBC, create a Local / Pass-thru Auth Table (access via Settings > SIP> Local/Pass-thru Auth Tables). This will force the phone to provide a login and password when making a call with the Ribbon SBC. Configure the Phone number asthe User Name.
Info For details on Local/Pass-through Authorization, refer to Creating and Modifying Entries to Local Pass-through Authorization Tables.
Caption 0 Figure 1 Create Local/Pass-through Authorization Entry Access Settings > SIP Signaling Group.
From the top menu bar, click Create Signaling Group and select SIP Signaling Group.
Info For details on SIP Signaling Group configuration, refer to Creating and Modifying SIP Signaling Groups.
Create a SIP Signaling Group using the following configuration:
Caption 0 Figure 1 Create SIP Signaling Group Field
Example entry
Challenge Request
Enable
Local/Pass-thru Auth Table (Optional)
Polycom (Created in previous step)
Authorization Realm (Optional)
<YourRealm>
Listen Port
UDP 5060 (As configured in VVX config)
Federated IP
Subnet of your VVX phone
Create a Call Route (via Settings > Call Routing Table) from the PSTN to the Cloud Connector EditionSkype for Business. If the CCE does Skype does not respond, the call is routed directly to the phone using the register IP address.
Info For details on creating call routes, refer to Creating and Modifying Entries to Call Routing Tables.
Caption 0 Figure 1 Create Call Route
Update Polycom VVX Phones Configuration for SBC-related Survivability
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This Best Practice assumes the Ribbon SBC and Polycom VVX phones are already configured for Office 365 Skype for Business Online Phone System or Skype for Business Server on-premises. |
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