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Normalize Numbers

Normalizes the called and calling numbers. Includes functions to strip digits, as well as to prepend digits. Also assigns the Exchange Subscriber Access (EUM SA) number.

Block Listed Numbers

Automatically disconnects calls listed in the Block Listed Numbers transformation table.

Get Calling Name

Searches AD attribute mobile, msRTCSIP-Line, and telephoneNumber using the calling number and returns the Calling Name, if found.

Calls to the EUM SA to Retrieve Voicemail

Processes calls for retrieving voicemail via the EUM SA. Attempts to automatically identify the caller to Exchange by searching AD attributes mobile, msRTCSIP-Line, and telephoneNumber for the calling number and returning the caller's UMbox number.

Calls to FAX numbers

A two-number fax solution, searches AD attribute facsimileTelephoneNumber for the called number. If found, sets the diversion header to the destination UMbox number. The call is then routed to the EUMS SA.

Voicemail for Lync Analog Devices

Uses the Ring No Answer (RNA) Action Set feature to provide the ability for callers to leave voicemail for Lync analog devices.

Calls to Lync users

Verifies the called number against the AD msRTCSIP-Line attribute and sends the calls to Lync. Backup routes provide rollover to Exchange and mobile (respectively) if Lync is unavailable.

Calls to Lync users with ext=

Verifies the called number;ext= against the AD msRTCSIP-Line attribute and sends the calls to Lync. Backup routes provide rollover to Exchange and mobile (respectively) if Lync is unavailable.

Calls to PBX

The route of last resort, the original called and calling numbers are restored before sending the call to the PBX.