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This section describes using Connectivity Check to verify inbound and outbound service requirements for Cloud Connector Edition (CCE) and to check connectivity for interfacing with Microsoft Teams Direct Routing.
Running Connectivity Check
To check connectivity required for services and ports used with CCE and Teams, complete the following steps:
- In the WebUI, click the Diagnostics tab.
In the left navigation pane, click Teams Direct Routing > Connectivity Check.
- Specify the values for each field for the service for which you need to verify port readiness. For SIP/TLS (TCP), the primary and secondary server IP addresses are hard-coded (not editable).
Click Apply. Service connectivity is checked and the Connectivity Check results display.
For example, after connectivity is checked for DNS (TCP), the message: "DNS TCP check on <ip address>: Port (<ip address:port number>) is open" displays in the Connectivity Check Results. A second result using the same format displays the results for the Secondary Server specified. For more information, refer to Working with Connectivity Check - Verifying Service and Port Requirements for CCE and Teams_Check_Results.
- Repeat Steps 3 and 4 for each service that requires verification of port readiness.
Connectivity Checks - Field Definitions
| Anchor |
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| Connectivity_Check_Fields |
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| Connectivity_Check_Fields |
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Specify the values for fields to specify the services for which Connectivity Check will verify port readiness.
Server Type
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| bgColor | #FAFAFA |
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| borderStyle | none |
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| The Service for which connectivity requires checking. Valid options: DNS (UDP); DNS (TCP); NTP (UDP); and SIP (TCP). |
Destination
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| bgColor | #FAFAFA |
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| borderStyle | none |
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The FQDN that is the destination for a service. The Destination field displays only for DNS Service Types. |
Primary Server
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| bgColor | #FAFAFA |
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| borderStyle | none |
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IP address of the primary server used with a service. | Info |
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For CCE, Connectivity Check uses the primary server only to perform checks for the SIP/MTLS service. |
Secondary Server
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| bgColor | #FAFAFA |
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| borderStyle | none |
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IP address of the secondary server used with a service. For CCE, the secondary server is not used for checking connectivity for SIP services. |
Third Server
| Panel |
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| bgColor | #FAFAFA |
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| borderStyle | none |
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IP address of the third server used with a service; the Third Server field displays only for SIP (TCP). For CCE, the third server is not used for checking connectivity for SIP services. |
Destination Port
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| bgColor | #FAFAFA |
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| borderStyle | none |
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| Port used to access the service's destination |
Connectivity Check - Results
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| Connectivity_Check_Results |
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| Connectivity_Check_Results |
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The following table describes the services for which Connectivity Check verifies port readiness and the format for results.
| Div |
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Connectivity Check Results | Service and Protocol | Port | CCE | Teams
Direct
Routing | Description | Connectivity Check Results |
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| Inbound | | SIP/MTLS (TCP) | 5061 |  |
| Handles signaling for voice communications |
| | STUN (TCP) | 443 | |
| STUN/TURN negotiation of candidates |
| | STUN (UDP) | 3478 | |
| Determines the version of the Edge Server with which the
Skype server is communicating |
| | SIP/TLS (TCP) | 5061 | | Handles signaling for voice communications; primary and secondary server IP addresses are hard-coded. |
| | RTP (UDP) | 16384 - 17584 | | Handles media for voice communications |
| | Outbound | | DNS (UDP/TCP) | 53 | | | For the service that resolves the Public FQDN for the Microsoft Signaling Server, the Connectivity Check populates a default destination from the Host Name and Domain Name attributes in Host Information (that is, Web UI's Settings > System > Node-Level Settings). The tool opens the UDP socket and sends a homemade DNS packet. | If the remote server responds with a DNS response packet the port is reported as open. Otherwise, the port is reported as closed. | | NTP (UDP) | 123 | | Service to support timestamps in certificate usage |
| | HTTP (TCP) | 80 | |
| Certificate revocation check and Certificate Revocation
List (CRL) retrieval The host field is filled by default with the FQDN found in the SBC certificate, under the attribute: CRL Distribution Point. |
| | RTP (UDP) | 49152-65535 | | Handles media for voice communications |
| | SIP/TLS (TCP) | 5061 | | Handles signaling for voice communications; primary and secondary server IP addresses are hard-coded.
For Teams Direct Routing, the SIP target can be the Microsoft SIP signaling server; Connectivity Check routes to: sip.pstnhub.microsoft.com, sip2.pstnhub.microsoft.com, sip3.pstnhub.microsoft.com. |
| | STUN (TCP) | 443 | |
| For the service handling STUN/TURN negotiation of candidates, the Connectivity Check opens a UDP socket and sends a homemade STUN packet. | If the remote server does not respond with a STUN error packet, the port is reported as closed. The remote peer is the Microsoft Cloud Edge Server and the STUN protocol determines the Public IP address. | | STUN (UDP) | 3748 | |
| For the STUN service that determines the version of the Edge Server with which the Skype server is communicating, Connectivity Check populates a default destination from from the Host Name and Domain Name attributes in Host Information (that is, Web UI's Settings > System > Node-Level Settings). The tool opens the UDP socket and sends a homemade DNS packet. | If the remote server responds with a DNS response packet the port is reported as open. Otherwise the port is reported as closed. | | SIP/MTLS (TCP) | 5061 | |
| Service to resolve Microsoft Signaling Server Public FQDNFor CCE, the Connectivity Check routes to sip.YourSbcDomain |
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