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must be running version 2.1 or later.Spacevars 0 product - Music files must be one of the following formats:
- WAV
- PCMA
- PCMU
- PCM
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Maximum File Size
Platform | Maximum | ||||
|---|---|---|---|---|---|
| 1 MiB | ||||
| 4 MiB |
Providing the Audio Source
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The Music on Hold File Status will show as Loaded if the file was successfully uploaded.
| Note | ||||
|---|---|---|---|---|
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If your system does not have transcoding licenses, be sure your MOH file is encoded in the same Law as your calls use. For instance, if you're using A-Law for your calls, be sure to use an A-law encoded MOH file. If your system has transcoding licenses, then the system will automatically transcode between different types of codec compressions. |
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