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How The Counters Work
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Branch/Client Counters
On a branch/client SBC, when a SIP call is terminated the SBC sends a NOTIFY and the QoE data to the server and the server normally responds with a 202 ACCEPTED message. If a 202 is received, the Successful QoE Reports counter is incremented. If the the server does not respond or it responds with a 404, 500, or other error, or there is no response, the Failed QoE Reports Sent counter is incremented.
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- In the WebUI, click the Settings tab.
In the left navigation pane, go to Signaling Groups ><SIPSG associated with the Lync Mediation Server>.
Panel none Caption 0 Figure 1 Signaling Group Table - Click the Counters link next to the signaling group used to communicate with the Lync Mediation Server.
Scroll to the bottom of the counters window.
Panel borderStyle none Caption 0 Figure QOE Counters
Headquarters/Server Counters
Similar to the Client side, the Headquarters/Server also records successful transfers of QoE records. In the case of the HQ/Server side the transfers are between the SBC and the SBA. The transfers consists of data about SIP calls made on the HQ SBC as well as those records successfully transmitted from a branch/client SBC.
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- In the WebUI, click the Tasks tab.
- In the left navigation pane go to, Application Solution Module > Operational Status.
- Scroll down to the bottom of the page.
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Overview
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