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Excerpt

Forking allows you to send a call to more than one Destination Signal Group simultaneously. This is useful for, for example, ringing a users' mobile phone and desk phone simultaneously.


We begin our discussion with no forking to help you understand how normal call flow occurs in a Call Routing Table, then we introduce the concept of forking.

Table of Contents

Call Flow With No Forking

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Info

An incoming call may be forked up to 8 destinations.


Info

All call routes used for forking must have Audio/Fax Stream Mode set the same (that is, DSP, Proxy or Direct). Mixing Audio/Fax Stream Mode is not supported.