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Add_workflow_for_techpubs
AUTH1UserResourceIdentifier{userKey=8a00a0c86ca23f8a016cd6ed6fe90013, userName='null'}
REV5UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'}
REV6UserResourceIdentifier{userKey=8a00a0c866dc3dee0166ea60b86f0014, userName='null'}
REV3UserResourceIdentifier{userKey=8a00a0c866dc3dee0166f54435370023, userName='null'}
REV1UserResourceIdentifier{userKey=8a00a0c866dc3dee0166e4fafc100006, userName='null'}

Note
titleCaution

Spacevars
0product
 
Spacevars
0release
 includes significant changes to data storage. If any of your disks are currently more than 50% full, do not proceed with the installation; instead, add more disk space before proceeding. The script automatically performs data migration and backup of your existing data; however, this uses significant disk space.

...

It is not possible to execute an in-place software downgrade from 

Spacevars
0product
 
Spacevars
0release
to any version before 15.3.0, due to storage infrastructure changes. Please take this into account when crafting your change management plan for the upgrade. You must take Take a backup /or snapshot prior to upgrading. 

...

  1. Take a backup or snapshot of your 

    Spacevars
    0product
    system. 

    Info
    titleNote

    Test the restore procedure before continuing. Do not proceed unless this is successful.


  2. Download the 

    Spacevars
    0product
     artifacts install-ev.sh and ev-fullpkg.tar.xz to the /opt directory of your system (reach out to Ribbon Support for the URLs for these artifacts):.

    Info
    titleNote

    For these artifacts, log in to Salesforce and open an additional browser for the Ribbon Global Software Center (GSC). In the Downloads section, search for the name and version of the required software.
    Reach out to Ribbon Support for more information.

    Code Block
    cd /opt/


  3. Enable read-write-execute permissions for the copied files using the commands given below:

    Code Block
    chmod +x install-ev.sh

  4. Execute the following command to start the installation process:

    Code Block
    ./install-ev.sh

    As the installation proceeds (upgrading Docker Compose, Docker and

    Spacevars
    0product
    ), provide input, when prompted.
    The installation creates a log file of all actions for historical review/troubleshooting using the file format: $MM-DD-YYYY-ev-install.log
    When prompted, enter validation or update information related to your networking configuration environment.
    Once the installation completes, the directory scc-build is created, and the console screen displays the message “
    Spacevars
    0product
    Installation/Upgrade Completed”. 

  5. To check whether the containers started successfully, use the following command:

    Code Block
    docker ps --format "table
{{.ID}}\t{{.Image}}\t{{.Status}}\t{{.Names}}"

    Tip
    titleTip

    Make sure that the STATUS is healthy. If unhealthy statuses exist, run the following command and check the Health section of the output:

    Code Block
    docker inspect $container_name

    For example:

    Code Block
    docker inspect scc



  6. Once the installation completes, optionally run a basic sanity check using the below command:

    Code Block
    cd /opt/scc-build ; ./ev_check.sh post-install

    Info
    titleNote

    Upgrade to 

    Spacevars
    0product
     
    Spacevars
    0release
    requires the manual execution of the script to migrate existing MOS call records. For this, go to the scc-build directory and execute the following command:

    Code Block
    #docker exec -it services bash -c "./usr/local/bin/sip-callid-migration"

    Pagebreak

...