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  • The Live partition, from which the system actively runs. Unlike the SBC 1000/2000 application partitions, this partition is always active on a running ASM.
  • The Recovery partition, which contains a spare software image. Users have You have the ability to re-initialize the ASM from this partition; an operation which replaces the live partition with the recovery image. This partition can also be updated directly as needed; refer to Updating the ASM Recovery Partition.

Software application support on the Application Solution Module (ASM) is limited as follows:

  • Microsoft Lync Survivable Branch Appliance (SBA)
  • Microsoft Lync Resilient Branch Appliance (RBA) communicating with the Lync Front End
  • Quality of Experience (QoE) Agent Server Gateway

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  • Appliance mode, in which the SBA utilizes
    Spacevars
    0company
    's security solution and the SBA default offering.
  • Server mode, in which the SBA relies on customer-the software you installed software to provide alternative security/firewall protection or enhanced SBA operation. Operating in Server mode is valid.

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There are three actions that a customer you can take to switch an ASM into Server mode: 

  • Installing third-party software that is not approved by
    Spacevars
    0company
    .
  • Changing the Windows Role and Feature installed on the ASM in order to support additional Windows functionality. Using Remote Desktop or any other source.
  • Running Windows Update without using the
    Spacevars
    0company
    UI or API (for example, using GPO or automatic Windows Update).

Customers You can choose to operate in Server mode if:

  • They You want to follow their own internal security and update processes rather than the
    Spacevars
    0company
    standard processes regarding the Windows Server OS and/or the SBA application, or
  • They You want to deploy a firewall or antivirus solution not supplied by
    Spacevars
    0company
    , or
  • They You wish to use a third-party application (Call Recording, Auto Attendant, or IP PBX for example) that is not currently approved for use with the ASM. This includes common open-source IP PBX applications such as those offered by Asterisk.

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Note on Server Mode and

Spacevars
0company
Support

If a customer deploys you deploy in Server mode,

Spacevars
0company
will continue hardware and software support to the base
Spacevars
0product2
, and all call flows and operations that do not involve the ASM. However, support for the ASM will be confined to hardware and ASM connectivity.

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When the ASM is deployed in Appliance mode,

Spacevars
0company
will provide support for the selected ("approved") third-party applications.
Spacevars
0company
has approved select applications from the following vendors for use in Appliance mode

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Refer to Best Practice - Common Use Cases for Repurposing the ASM for Third-Party Applications and Server Mode. 


Warning
  • Please contact your
    Spacevars
    0company
    service representative before installing any unsupported third-party applications.
  • If you install third-party applications that
    Spacevars
    0company
    has     not explicitly approved, and if you request ASM OS and application support (vs. hardware support only),
    Spacevars
    0company
    reserves the right to request that the ASM be re-initialized and returned to Appliance mode. 

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