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Overview

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1QoE Features

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titleIP Call Example - QOE Statistics Reporting

Lync (Leg 1)Client Mediation Server (Leg 2)SBC (Leg 3)SIP Trunk Provider

  • Lync (Leg 1). Statistics reported by Lync.
  • Client Mediation Server (Leg 2). Statistics reported by Lync.
  • SBC (Leg 3). Statistics reported by SBC 1000/2000.

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Prerequisites

  • A Lync 2013 deployment with Monitoring Reports fully implemented.
  • A
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    SBC 1000 or SBC 2000 with an ASM.

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  1. Connect to the Domain Controler through Remote Desktop (RDP) using your regular AD credentials.
  2. Launch the Active Directory Users and Computers snap-in.
  3. Browse down to Users object (on the left pane).
  4. Right-click RTCComponentUniveralServices group and select Properties
  5. Click ADD in the the Members tab.
  6. In the popup, enter the ASM machine name.
  7. Click Check Names.

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    1Add to RTCComponentUniversalServices Group

  8. Click OK.
  9. Click OK to close the properties screen.

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Adding the ASM QoE Agent ServerMachine Account to the RTCUniversalReadOnlyAdmins Group

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Step 3: Configure the QoE Agent Server Gateway

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Info

ASM should have a Lync 2013 SBA image or a Lync 2013 RBA image loaded

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Note

If more than one signaling are reporting QoE reports, The counters will update on a signaling where the call came in the Gateway.

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QoE Report Verification on the QoE Agent Server Gateway

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1Verification on QoE Agent Server Gateway

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