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For configuring SIPREC feature, refer to the section Deploying SBC For SIPREC.

Supported Features

The 

• The SIPREC is supported on UDP, TCP, and TLS protocols.
• The 

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  supports recording SIP and SIP-I calls.
• If Options PING mechanism is configured on the IP peer, it is used as a keep-alive mechanism for all the SRSs.
• Troubleshooting a SIPREC recorded call using MCT is only possible when initiated via through CLI.

Refer to NICE Session Recording for the list of supported codecs.

• SRS Redundancy
• SRS Server Overload Protection
• Simultaneous recording
• Dynamically programmable metadata content
• The SBC records the SIPREC recording information in the CDR.
  

SRS Redundancy

The 

• The 

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  can load balance among the recorders in the SRS Group in sequential or round-robin fashion.
• The 

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  also supports crank-back mechanism where it tries the next SRS if an SRS does not respond to the RS INVITE or rejects the RS INVITE with a 4xx.
• The 

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  also maintains the health check of the SRS servers using Options PING. If an SRS is marked not reachable, the SBC automatically uses the next server in the SRS group for the next RS session.

SRS Server Overload Protection 

Address Reachability Service 

The ARS capability enables the SBC to determine whether a server is reachable and provides the ability to temporarily "blacklist" a server IP address if necessary. Within an ARS profile you define when to blacklist a peer, in this case an SRS server, and a recovery algorithm that defines when to remove blacklisting, restoring the server into service. You can assign an ARS profile to the SIP trunk group that handles traffic toward the SRS servers.

An ARS profile offers three types of blacklisting criteria. In the context of monitoring SRS servers, they apply as follows:

• • Timeout-based blacklisting – an SRS server can be blacklisted based on exceeding a threshold of timeouts from INVITE requests toward the server. The blacklisting continues until the server meets the recovery criteria specified in the profile.
  • 503 response-based blacklisting when a Retry-After header value is present – an SRS server can be blacklisted after the server responds with a SIP 503 "Service Unavailable" message that contains a Retry-After header. The blacklisting continues for the duration specified in the Retry-After header.
  • 503 response-based blacklisting when a Retry-After header value is not present – an SRS server can be blacklisted after the server responds with SIP 503 "Service Unavailable" messages, without Retry-After headers, that exceeds the rate specified in the profile. The blacklisting continues until the server meets the recovery criteria specified in the profile.
    

Once the SBC blacklists an SRS server using any of the previous criteria, the SBC does not attempt to send the SRS server any recording requests until it recovers, as specified in the profile.

Refer to the following pages for more information:  

• Address Reachability Service for an overview of ARS concepts
• SIP ARS Profile - CLI and Service Profiles - SIP ARS Profile (EMA) for information on configuring ARS profiles.

Call Admission Control

To enable/disable SIPREC feature, use following syntax:

% set addressContext <ADDRESS-CONTEXT> zone <ZONE> sipSigPort <SIP SIGNALLING PORT> siprec <disabled|enabled>

To start/stop a recording, the following CLI syntax applies:

% request global sipRec startRecord gcid <GCID> callLeg ingress trunkGroup <TRUNK GROUP NAME> srsIpAddress <SRS IP ADDRESS> srsPort <SRS PORT>
% request global sipRec stopRecord gcid <GCID>

To view SIPREC status, use CLI syntax:

The CAC capability provides a method to avoid overload by applying limits on bandwidth usage and call sessions toward the SRS server. To apply CAC rules to a specific SRS server, you configure an IP Peer object to represent the SRS server, and then attach to it a SIP CAC profile that specifies the limits and rules you want to impose. You can define CAC limits within a SIP CAC profile in terms of both bandwidth usage limits and call limits. 

SIP CAC profiles specify CAC limits for a specific endpoint (peer), in this case an SRS server. Although the SIP CAC profile object includes a wide range of parameters, only the top-level and egress-endpoint-level parameters apply in the context of SRS servers. Specifically, you can use the following CAC parameters when creating a SIP CAC profile to apply to an IP peer that represents an SRS server:

• aggregateMessage
• bandwidthLimit
• bandwidthLimitThreshold
• callEgressAggregatePreference
• callEgressBurstSize
• callEgressRate
• callEgressRatePeriod
• callLimit
• callLimitEgress
• callLimitThreshold

The SBC imposes the limits configured in the SIP CAC profile when determining whether to send SIPREC traffic towards the server to which it is assigned. If a SIPREC request fails due to CAC limits and a redundant SRS server is configured, the SBC attempts to send the request to the next available redundant SRS server.

 Refer to the following pages for more information:

• Call Admission Controls for an overview of CAC concepts and a description of the SIP CAC profile.
• Zone - IP Peer - CLI and Zone - IP Peer (EMA) for information on configuring an IP peer object.
• SIP CAC Profile - CLI and Profiles - SIP CAC Profile (EMA) for information on configuring SIP CAC profiles.

Simultaneous Session Recording - SIP Ingress and Egress Legs

The 

The 

Example of Simultaneous Session Recording

Below is a diagram illustrating the use case of a simultaneous SIPREC, with first two recordings on Ingres call-leg, and the next two recordings on egress call-leg.

For more information on parameter configurations and CDR field descriptions refer to:

CLI and EMA:

• Request Global - CLI
• Servers - SRS Group Profile - CLI
• Servers - Call Recording Criteria - CLI
• Servers - SRS Group Profile - CLI
• Zone - SIP Sig Port - CLI
• Global - SIPrec
• Global - Servers - Srs Group Profile

Alarms:

• sonusSbxSipRecSrsSelectionFailedNotification - MINOR
• sonusSbxSIPRecLicenseNotAvailable - MINOR

CDR:

• CDR Field Descriptions

SRTP Support for SIPREC Towards SRS

The 

• The 

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  sends the SRTP streams as received from the endpoints.
• The 

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  is configured to perform a different encryption (using dedicated crypto suite profile) towards the Session Recording Server (SRS).
• The 

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  is configured to send plain RTP packets even when the original Communication Session (CS) is an SRTP call.

With this feature, the

• Supports SRTP (encrypted streams) towards SIPREC server.
• Provides SIPREC functionality with SRTP calls.
• Provides flexibility by supporting both SRTP or RTP towards the SRS based on the input control in the srsGroupData.
• Supports sending SRTP packets (encrypted media streams) as received from the endpoints (relay/pass-through).
• Supports sending SRTP packets with different encryption techniques using new crypto suite profile configured in the srsGroupData.
• Provides support to terminate original SRTP call at the SBC for the SIPREC, such that:
  • The encrypted media packets are decrypted at the SBC and are re-encrypted again towards the user endpoint using the negotiated crypto suite profile (CS) between the SBC and the UE.
  • The decrypted media packets towards SRS can be:
    • Encrypted using the same CS negotiated crypto suite profile.
    • Encrypted using different crypto suite profile as provided by the srsGroupData.
    • Send decrypted media packets (RTP) only towards SRS based on the configuration (CS crypto is ignored).

The following two options are added to the srsGroupData:

• srtp: Specifies whether SRTP is enabled for the SRS or not.
• cryptoSuiteProfile: If SRTP is enabled, encrypt recording session using this crypto details.

When SRTP is disabled for the SRS, the 

When SRTP is enabled for the SRS and if the CS leg that is recorded is not using SRTP:

• If cryptoSuiteProfile is configured for the SRS, the

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   sends the SRTP packets using the cryptoSuiteProfile on the recorded leg towards the SRS. 
   
• If cryptoSuiteProfile is not configured for the SRS, the

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   sends the RTP packets. 

When the CS is using SRTP pass-through:

• If the call is recorded and SRTP is enabled for the SRS, the 

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  relays the SRTP packets as recevied from the user endpoint.
• If SRTP is enabled for the SRS and cryptoSuiteProfile is configured, the SBC re-encrypts the media using the configured cryptoSuiteProfile.

When the CS is an SRTP terminated call:

• If cryptoSuiteProfile is configured for the SRS, the SBC sends the SRTP packets using the cryptoSuiteProfile on the recorded leg towards the SRS. 
  
• If cryptoSuiteProfile is not configured for the SRS, the SBC uses the cryptoSuiteProfile from the CS and sends SRTP packets.

Dynamically Programmable Metadata Content

The 

• The profile sipRecMetaDataProfile is introduced to the services to provide the capability to configure the headers that are mapped from the target call leg to the XML and the corresponding metadata XML element name.
• In case of a basic call, all information is copied from the initial-INVITE message on the leg where the tap is, to the metadata XML. However, "To" header and "to-tag" is copied additionally from the local information (as to-tag does not present in the INVITE).
• In case of SIPREC trigger during REFER based transfer, irrespective of where the SIPREC tap is, all information is copied from the initial-INVITE of the new call leg towards the transfer target (C party).
• In case of CLI triggered recording, the existing implementation of sending predefined information in metadata XML remains same (gcid, call-id, from, to). The new configuration of header-metadata mapping is not considered in this scenario.

The following call flow diagram displays the XML tag name.

Example SIP INVITE

An example SIP INVITE is shown below:

INVITE sip:SIPREC-SRS@10.54.80.8:51802 SIP/2.0
Via: SIP/2.0/UDP 10.34.171.39:5060;branch=z9hG4bK00B00021f4cdc2590c2
From: "SIPREC-SRC" <sip:SIPREC-SRC@10.34.171.39>;tag=gK00000237
To: "SIPREC-SRS" <sip:SIPREC-SRS@10.54.80.8>
Call-ID: 35651585_16777218_133945398@10.34.171.39
CSeq: 787532 INVITE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS,MESSAGE,PUBLISH
Accept: application/sdp, application/rs-metadata-request,application/rs-metadata
Contact: "SIPREC-SRC" <sip:SIPREC-SRC@10.34.171.39:5060>;+sip.src
Require: siprec
Supported: timer,100rel
Session-Expires: 1800
Min-SE: 90
Content-Length:  4560
Content-Type: multipart/mixed;boundary=sonus-content-delim
MIME-Version: 1.0

--sonus-content-delim
Content-Disposition: session; handling=required
Content-Length:   296
Content-Type: application/sdp

v=0
o=Sonus_UAC 748003 60371 IN IP4 10.34.171.39
s=SIP Media Capabilities
t=0 0
m=audio 1052 RTP/SAVP 0
c=IN IP4 10.54.4.51
a=label:1
a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:k3NkQB3Tkr23twOMMjd8YjvLI/XPdgE+a1D8FDho
a=rtpmap:0 PCMU/8000
a=sendonly
a=maxptime:10
m=audio 1050 RTP/SAVP 0
c=IN IP4 10.54.4.51
a=label:2
a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:k3NkQB3Tkr23twOMMjd8YjvLI/XPdgE+a1D8FDho
a=rtpmap:0 PCMU/8000
a=sendonly
a=maxptime:10

--sonus-content-delim
Content-Disposition: recording-session
Content-Length:  3976
Content-Type: application/rs-metadata+xml

<?xml version="1.0" encoding="UTF-8"?>
<recording xmlns='urn:ietf:params:xml:ns:recording:1'>
    <datamode>complete</datamode>
    <group group_id="OTIxYzk4MDAtN2RkYy0xMA==">
        <associate-time>2018-08-09T08:31:44Z</associate-time>
        <callData xmlns='http://ribboncommunications.com/siprec/calldata'>
            <xTo>&lt;sip:+1999@10.54.80.8:51801;user=phone&gt;;tag=1</xTo>
            <xVia>SIP/2.0/UDP 10.34.171.34:5060;branch=z9hG4bK00B0000a25afeb7eee5</xVia>
            <xCSeq>844797 INVITE</xCSeq>
            <xFrom>"sipp" <sip:sanrayana@10.34.171.34>;tag=gK0000011e</xFrom>
            <xContentType>application/sdp</xContentType>
            <xMaxForwards>70</xMaxForwards>