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Getting Started with Local Logs

The Diagnostics tab displays a listing of log files stored locally on the

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SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWe Lite file systems.
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System logs can record every internal and external action the systems perform, including user visible actions (such as placing calls), as well as internal parsing and messaging operations. The actual level of logging detail is configurable by Setting the Local Log Level.

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Aside from automatic log rotation, you can directly rotate the current webui.log from memory to disk from the

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SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWe Lite Web interface. To do so, click the Rotate button located under the Actions column.

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Working with Local Logs

Note

Local logging is not supported on

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SBC 1000 models. Instead, use Remote logging.SBC 2000, SBC 1000 v2 equipped with eUSB, and SWe Lite models.

The Local logging facility maintains two differently named log files:

  • webui.log: This file contains the current log messages being sent by the
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    SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWE SWe Lite Systems. The contents of this file are directly stored in-memory  Once the log is written to a file, it is no longer present in the memory; this is to reduce the I/O overhead on the overall
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     SBC 2000 Ribbon SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWe Lite systems.This log file gets automatically rotated, refer to Understanding Local Log Rotation Rules.
  • nvwebui_<timestamp>.log: When the webui.log file is rotated manually (or automatically) its contents are copied from memory to the local
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    SBC disk. The file is then named nvwebui_<timestamp>.log where <timestamp> represents the time when webui.log was rotated. The
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    The system stores a maximum of 6 local log files on disk.

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Working with Web Access and Web Error Logs

Note

Web Access and Web Error Logs are supported on all SBC Edge models (SBC 1000/2000 and SBC SWe Lite).

The

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SBC Edge system keeps exclusive tracking of the internal and external actions strictly having to do with the system's Web Server. The Web Server on the SBC Edge is responsible for serving requests to and from the Web Interface and the REST API. These logs are typically used only when troubleshooting issues with the SBC Edge that do not have to do with telephony traffic.

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