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The 

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SCOM Management Pack allows customers in a Microsoft Server Environment to monitor the health of their their

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systems using SCOM.

This page guides you through the import and installation procedure of the Sonus SCOM Management the

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Management Pack onto the Microsoft System Center Operations Manager SCOM 2012.

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Info
For detailed information on monitoring of the SCOM pack, see SBC SCOM Object Model and Health Monitoring.

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Downloading the

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Ribbon SCOM Management Pack

The Sonus

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SCOM management pack is available for download from the Sonus SBC Edge Ribbon Support Portal - Download Center. 

1. From the Sonus Ribbon SBC Edge Download Center:
   1. For SCOM 2007, download the SBC1K2K_SCOM.MP file
   2. For SCOM 2012, download the SBC1K2KSBCEdge_SCOM.MPB file

2. Save the Management Pack file in a convenient location on the the SCOM host machine.

Importing/Installing the Management Pack into SCOM

The following instructions detail how to import/install the SBC Edge SCOM file into the System Center Operations Manager (SCOM). Use the following guidelines to identify which SBC file can be imported into which version of SCOM.

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Caption
0 Figure 1 SCOM Compatibility Notes
SBC File Import into....

SBC1K2K_SCOM.MP

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SCOM 2007

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SBCEdge

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_SCOM.MPB

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SCOM 2012

Import/Install the management pack as follows:

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1. Launch the System Center Operations Manager.
2. Go to Access Administration.

3. In the navigation tree, go to Management Packs > Installed Management Packs.

4. Click Import Management Packs. 

    

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   Caption 0 Figure 1 Import Management Pack Image Added

5. In the Select Management Packs window, click, +Add > Add from disk.

   Info
   For details on alternately selecting the file from the catalog, refer to the documentation accompanying the SCOM Operations Manager.

6. From the Select Management Packs to Import window, select the applicable directory and downloaded SCOM file, and click Open.

7. From the Select Management Packs window, select the appropriate downloaded file (in the example below, SBCEdge_SCOM is shown):
8. 
   
   • For SCOM 2007, select the SBC1K2K_SCOM.MP file

   • For SCOM 2012, select the 

   SBC1K2K

   • SBCEdge_SCOM.MPB

    file

 

Installing the Management Pack

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Caption 0 Figure 1 Import Management Pack Image Removed

 

1. • file
     
     

2. Click Install.The Progress indication scrolls as the file installsIn the Select Management Packs window, click Install. 
   You will see the progress indicator scrolling as the file is installed.

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   Caption 0 Figure 1 Install Image Removed

    

    

3. When the installation process has finished, click Close.

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1. Import Management Pack - Example Screen Image Added

   Once the installation completes, click Cancel.

Verify the Installation

1. Access Administration.

2. In the navigation tree, go to Management Packs > Installed Management Packs

   Press F5 on your keyboard to refresh the list

   .

3. Verify that the Sonus SCOM the SBCEdge_SCOM Management Pack appears in the list.

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   Caption 0 Figure 1 Verify Installation Image RemovedImage Added

Troubleshooting

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supports SNMPv2c and SNMPv3, using the standard port 161 is used. The SCOM Management Pack (MP) is related to the discovery of the SBC by mapping the object identifiers (OID's) to various components in the SCOM object model. Once the Management Pack is downloaded and imported into SCOM, the SNMP management address has to be created in the SBC. 

To troubleshoot issues, use a MIB browser tool to perform SNMP walks from the SCOM host computer. If the walks are working then there should not be a network connectivity issue and the issue can be narrowed down to SCOM configuration (e.g.: community) or an issue related to the MP import. If they are not working, then there would be a network issue, or a SBC target address configuration issue.

 

Note
The Sonus Spacevars 0 company SBC Edge SCOM Pack works through SNMP. Refer to Working with SNMP and Alarms for details.

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