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1QoE Features

 

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Note

The voice metrics will be collected only in the DSP mode; audio metrics will not be collected for any call routed in the Proxy or Direct Media mode.

The Quality of Experience (QoE) feature enables statistics reporting to a QoE Server in order to provide quality monitoring. The information collected helps administrators better understand the media quality that users experience. With QoE monitoring, the administrators can:-

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The goal of this step is to add the ASM into the group wich is allow to read the topology in order to locate the monitoring database.

  1. Connect to the Domain Controler Controller through Remote Desktop (RDP) using your regular AD credentials.
  2. Launch the Active Directory Users and Computers snap-in.
  3. Browse down to Users object (on the left pane).
  4. Right-click RTCUniversalReadOnlyAdmins group and select Properties
  5. Click ADD in the the Members tab.
  6. In the popup, enter the ASM machine name.
  7. Click Check Names.

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    1Add to RTCUniversalReadOnlyAdmins Group

  8. Click OK.
  9. Click OK to close the properties screen.

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Info

ASM should have a Lync 2013 SBA image or a Lync 2013 RBA image loaded

  1. Configure the ASM IP Settings
  2. Join the ASM to a Domain
  3. Perform Step 1 (Prepare the SBA)  of the . Refer to Deploying the SBA Best Practice article.
  4. You need to accept the SIP NOTIFY traffic from the QoE Agent Client Gateway by creating or reusing a signaling group (see Creating and Modifying SIP Signaling Groups) to accept SIP traffic from Client. The listening port will be the port provide in the System tab of the QoE Agent Client Gateways. 
  5. To configure the QoE service as a Server:
      
    1. In the WebUI, click the Settings tab.
    2. In the left navigation pane, go to System > QoE.

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      1Configure QoE Service As Server

    3. In the QoE Service panel, select Server from the QoE Agent Type list box.
    4. Click Apply.

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