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Note

For SWe Lite Music On Hold, refer to Configuring SBC SWe Lite for Music On Hold

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Providing the Audio Source

To upload a music (sound) file:

Upload the file using the Uploading a Sound File procedure in Uploading Music on Hold Files - SBC Edge.

To connect a live audio source through an FXS port:

Specify the live audio source using the Specifying a Live Audio Source procedure in Configuring the Media System.

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  1. From the Music on Hold drop down list (via applicable SIP Signaling group) select Enables for 2-Way Hold only select Enabled for SDP Inactive only or Always Enabled.
  2. Click Apply.

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Verifying Music Upload Status and FXS Music On Hold source.

To verify that the file has been successfully uploaded:

  1. In the WebUI, click the Settings tab.

  2. In the left navigation pane, go to System > DSPs.

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Note
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titleNote:

If your system does not have transcoding licenses, be sure your MOH file is encoded in the same Law as your calls use. For instance, if you're using A-Law for your calls, be sure to use an A-law encoded MOH file.

If your system has transcoding licenses, then the system will automatically transcode between different types of codec compressions.

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