Page History
| Available_since | ||||
|---|---|---|---|---|
|
| Add_workflow_for_techpubs | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
This article explains setting up
| Spacevars | ||
|---|---|---|
|
...
| Note | ||||||
|---|---|---|---|---|---|---|
| ||||||
Maximum File Size: 1 MBMiB Valid Audio File Type:
|
Providing
...
the Audio Source
Follow instructions here: SBC SWe Lite - Uploading Music on Hold Files - SBC SWe Lite.
Selecting the Music
...
On Hold Mode
To use Enable Music on Hold , you must specify a source in the Media System Configuration tab of the UI and then Enable Music on Hold in the applicable SIP Signaling Group.as follows:
- From the Music on Hold drop down list (via applicable SIP Signaling group) select Enables for 2-Way Hold only or Always Enabled.
- Click Apply.
| Info | ||||
|---|---|---|---|---|
Under certain conditions, after multiple, consecutive attended transfers, Music On Hold will not be heard on the SIP phone when the call is put on hold | ||||
| Note | ||||
| ||||
If your system does not have transcoding licenses, be sure your MoH file is encoded in the same Law that your calls use. For instance, if you are using A-Law for your calls, be sure to use an A-law encoded MoH file. If your system has transcoding licenses, then the system will automatically transcode between different types of codec compressions. |
| Pagebreak |
|---|
Overview
Content Tools