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This section provides solutions to frequently asked questions (FAQs) about the

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How do I transfer files from one unit to the other?

You can transfer files from one unit of a HA pair to the other (this comes in handy for large files that you may have to send over a slow VPN), using SCP and port 2024.

Beginning with release 3.1, file transfers must be performed using SFTP on port 2024. Use the following steps as a guide (default login/password is sftpadmin/sftpadmin):

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Can I change my SFPs from copper to fibre?

"I'm moving my SBC 5k from one building to another and need to change my SFPs from copper to fibre. Can I just swap them with the Ribbon-provided SFPs before I power on the SBC, or is there more involved?"

You can swap the SFPs as long as you make sure to use the Ribbon-provided SFPs. Do not use a mix fiber and copper SFPs (all PKT ports have to be the same and all HA ports have to be the same).

How do I transfer files from one unit to the other?

You can transfer files from one unit of a HA pair to the other (this comes in handy for large files that you may have to send over a slow VPN), using SCP and port 2024.

Beginning with release 3.1, file transfers must be performed using SFTP on port 2024. Use the following steps as a guide (you can use any CLI account in the Administrator group):

1. From the source SBC, login to Linux shell using admin/admin and change directory to where the file is located.
   
   

2. Connect to target SBC. In this example, SBXa is the source and SBXb is the target SBC

From the source SBC, login to Linux shell using sftpadmin/sftpadmin and change directory to where the file is located.


3. Connect to target SBC. In this example, SBXa is the source and SBXb is the target SBC.

   Code Block
   language none
   sftpadmin@SBXa$ sftp -oPort=2024 sftpadmin@SBXb Connecting to SBXb sftpadmin@SBXb's password: sftpadmin Connected to SBXb

4. Use the put command to transfer a file to the specified directory as shown in the example below.

   Code Block
   language none
   sftp>admin@SBXa$ putsftp -oPort=2024 admin@SBXb Connecting to SBXb admin@SBXb's password: <password> Connected to SBXb

5. Use the put command to transfer a file to the specified directory as shown in the example below.

   Code Block
   language none
   sftp> put sbc-V03.01.sbc-V03.01.00-R000.x86_64.tar.gz /opt/sonus/external

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% show profiles services classOfService
 BLOCK_COUNTRY_CODES
 screening {
 script "";
 }
 blocking { service enable; entry "" 20 {
 callType internationalType; 
 }
 entry "" 27 {
 callType internationalType;
 }
 } nonSubscriberCallTypeFiltering private,nationalOperator,localOperator,nationalType,internationalType
 ,internationalOperator,longDistanceOperator,ipVpnService,test,transit
 ,otherCarrierChosen,carrierCutThrough,userName,mobile;
 set addressContext default zone zonePublicTrunking sipTrunkGroup 
 APBX5TEST policy services classOfService BLOCK_COUNTRY_CODES

How do I display numbers in the routing table?

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admin@DFWNBS01a> show table global callRouting route trunkGroup BLUECARRIER BASSBC01 standard 9723014999
                                                                                           CALL
                                                                                  TIME     PARAMETER
ELEMENT     ELEMENT      ELEMENT   ROUTING   DESTINATION  DESTINATION  CALL DIGIT RANGE    FILTER     DOMAIN      ROUTING
TYPE        ID1          ID2       TYPE      NATIONAL     COUNTRY      TYPE TYPE  PROFILE  PROFILE    NAME        LABEL
--------------------------------------------------------------------------------------------------------------------------------
trunkGroup  BLUECARRIER  BASSBC01  standard  9723014999   1            all  all   ALL      none       Sonus_NULL  TO_BLUECARRIER

You can also do a search from the EMA GUI. To view the Routing workspace, see Call Routing: System Provisioning - Routing.

How do I display the status of all the trunk groups in a Zone?

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The SBC can cache Registration information by turning on the Trunk Group field "Require Registration". It is often useful to display the users that have successfully Registered.

% show status addressContext default sipRegCountStatistics 
% show status addressContext default sipActiveRegNameStatus

How do I ping from various interfaces?

Sometimes it is handy to test IP connectivity from the various interfaces on the SBC platform. Use the Ping utility from the EMA:

1. Login to EMA and select Tools > Ping tab.
   Image Removed
2. Enter IP address to ping.
3. Select IPV4 or IPV6 option.
4. Select platform interface to ping from.
5. Press Ping IP address. Results display in Ping Results window similar to below example.
   Image Removed

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often useful to display the users that have successfully Registered.

% show status addressContext default sipRegCountStatistics 
% show status addressContext default sipActiveRegNameStatus

How do I view user types and passwords?

On the SBC Application (accessed by the EMA and the CLI), various types of users are predefined. Each type of user has different capabilities. Please see Managing Default Groups and PasswordsSBC Core Users and Accounts for details.
To add a new user or reset password from the EMA GUI, perform following:

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Some customers may require that all default passwords are changed. The default passwords and method to change them are described at Managing Default Groups and PasswordsSBC Core Users and Accounts.

How do I view media range (base and max)?

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If I have multiple SIP Signaling Ports configured in a Zone, which is the source IP when sending a request to a peer?

As a best practice, Sonus Ribbon recommends configuring one signaling port per zone. The SBC chooses a port (usually the first port) in the zone for outbound connections. However, the SBC cannot enforce the use of a specific signaling port within the zone to initiate a call on a trunk group. The trunk is assigned to a zone and not to a signaling port in the configuration model.  To associate a unique source port for each trunk group, create separate zones defining a single signaling port per zone.

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Currently, the SBC only supports one one primary and one secondary CDR server.

Why can I not read OIDs directly from the MIB tables?

The OIDs are indexes in the MIB tables, and indexes are not readable using SNMP GET requests. The SNMP GETNEXT requests are used to find out what indexes are currently present in the MIB tables. For more information, refer to the section How to Retrieve Ribbon Enterprise MIB OIDs.