...
- From the WebUI, access the Monitor tab.
- View the channels used for PSTN connection to the Emergency call route (for both Analog and Digital routes).
- If the channels show in Alerting state but the other side answered the call, the emergency call was not connected. See Step c.
- If the channels show in normal state, and the emergency call connected, no other configuration is required.
- Configure the SBC for Emergency Services.
...
...
Verify
...
Image Removed
Verify through Logs
Note |
---|
This example applies to SBC 2000 system logs; the same process applies to obtaining SBC 1000 system logs. |
...
- Access Settings> Telephone Mappings Table.
- Create and configure a Message Translation table (i.e., Alerting to Connect). See Creating and Modifying Entries to Message Translation Tables).
- Configure Message Type as Alerting/180 Ringing.
- Apply changes.
...
...
0 | Figure |
---|
1 | Configre Message Mapping for CAS Calls |
---|
...
For ISDN calls
- Access Settings> Telephone Mappings Table.
- Create and configure a Message Translation table (i.e. Proceeding to Connect). See Creating and Modifying Entries to Message Translation Tables.
- Configure Message Type as Proceeding (ISDN only).
- Apply changes.
...
...
...
Image Removed
Step 2: Create Transformation Table
...
- Access Settings> Transformation.
- Create a call Transformation Table for 911 calls (i.e., LyncToT1-911). See Creating and Modifying Entries to Transformation Tables.
- Configure per parameters below.
- Apply changes.
Panel |
---|
|
Caption |
---|
0 | Figure |
---|
1 | Create Transformation Table for 911 Calls |
---|
| Image Removed |
|
For all Other Call Destinations
...
- Access Settings> Transformation.
- Create a call Transformation Table for all other call destinations except 911 (i.e., Lync to T1). See Creating and Modifying Entries to Transformation Tables).
- Configure per parameters below.
- Apply changes.
Panel |
---|
|
Caption |
---|
0 | Figure |
---|
1 | Create Transformation Table for Other Call Destinations |
---|
| Image Removed |
|
Step 3: Add Transformation Table to the Call Route Table
...
- Access Settings > Call Routing Table.
- Create a Call Route for 911 calls (i.e., Emergency Calls).
- Select the Number/Name Transformation Table that includes 911 specifications (i.e, LyncToT1-911 calls).
- (For CAS only) Select the Message Translation table that includes Alerting/180 Ringing (i.e., Alerting To Connect).
- (For ISDN calls only) Select the Message Translation table that includes Proceeding (ISDN only) (i.e., Proceeding To Connect).
...
...
...
For all other IP calls
Add a Transformation table (LyncToT1) to the Routing table used for routing IP calls to the T1 carrier.
- Access Settings > Call Routing Table.
- Create a Call Route for all IP calls (not 911).
- Select the Number/Name Transformation Table created for all IP calls (i.e, LyncToT1 calls).
...
...
0 | Figure |
---|
1 | Add to Transformation for All Other IP Calls |
---|
...