Add_workflow_for_techpubs |
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AUTH1 | UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'} |
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JIRAIDAUTH | SYM-27413 |
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The
SCOM Management Pack allows customers in a Microsoft Server Environment to monitor the health of their
systems using SCOM.
This page guides you through the import and installation procedure of the Sonus SCOM Management Pack onto the Microsoft System Center Operations Manager 2007 R2 toolSCOM 2012.
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For detailed information on monitoring of the SCOM pack, see SBC SCOM Object Model and Health Monitoring. |
Downloading the
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Ribbon SCOM Management Pack
The Sonus
SCOM management pack is available for download from
the Sonus SBC Edge the Ribbon Support Portal - Download Center.
- From the Sonus the Ribbon SBC Edge Download Center:
- For SCOM 2007, download the the
SBC1K2K_SCOM.MP
file file - For SCOM 2012, download the
SBC1K2KSBCEdge_SCOM.MPB
file file
Save the Management Pack file in a convenient location on the the SCOM host machine
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Importing/Installing the Management Pack into SCOM
The following instructions detail how to import/install the SBC Edge SCOM file into the System Center Operations Manager (SCOM). Use the following guidelines to identify which SBC file can be imported into which version of SCOM.
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Import/Install the management pack as follows:...
- Launch the System Center Operations Manager.
- Go to Access Administration.
In the navigation tree, go to to Management Packs > Installed Management Packs.
Click Import Management Packs.
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In the Select Management Packs window, click, +Add > Add from disk.
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For details on alternately selecting the file from the catalog, refer to the documentation accompanying the SCOM Operations Manager. |
From the Select Management Packs to Import window, select the applicable directory and downloaded SCOM file, and click Open.
- From the Select Management Packs window, select the appropriate downloaded file (in the example below, SBCEdge_SCOM is shown):
the fileSBC1K2K
Installing the Management Pack
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In the Select Management Packs window, click Install.
You will see the progress indicator scrolling as the file is installedClick Install.The Progress indication scrolls as the file installs.
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- When the installation process has finished, click Close.
Verify the Installation
Import Management Pack - Example Screen |
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Once the installation completes, click Cancel.
Verify the Installation
- Access Administration.
In the navigation tree, go to Management Packs > Installed Management Packs
Press F5 on your keyboard to refresh the list.
Verify that the Sonus SBCEdge_SCOM Management Pack appears in the list.
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Troubleshooting
supports SNMPv2c and
SNMPv3, using the standard port 161
is used.
The SCOM Management Pack (MP) is related to the discovery of the SBC by mapping the object identifiers (OID's) to various components in the SCOM object model.
Once the Management Pack is downloaded and imported into SCOM,
the the SNMP management address has has to be created in the SBC.
To troubleshoot issues, use a MIB browser tool to perform SNMP walks from the SCOM host computer. If the walks are working then there should not be a network connectivity issue and the issue can be narrowed down to SCOM configuration (e.g.: community) or an issue related to the MP import. If they are not working, then there would be a network issue, or a SBC target address configuration issue.
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The SBC Edge SCOM Pack works through SNMP. Refer to Working with SNMP and Alarms for details. |