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ALLDOC:Downloading Software from the Ribbon Support Portal
ALLDOC:Downloading Software from the Ribbon Support Portal

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Back to Table of Contents

Back to Installing SBC 5000 and 7000 Series Software

Back to Installing SBC Application Software

 To download the SBC software package from the Salesforce customer portal:

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Type the URL www.sonus.net in your browser and press Enter. The Sonus Corporate Portal appears.

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1Salesforce Customer Portal Home Page
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Click Login > Customer Portal.

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1Customer Portal Login

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Enter your Sonus provided credentials to log on to the portal.

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1Login Screen

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The Sonus Global Support Portal window appears.

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Click Support.

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1Support Menu

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Click SW DOWNLOAD.

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1Software Download Menu

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Perform the following:

  1. Select SBC 5XX0 or 7XX0 from the Product drop-down list.

  2. Select Linux From the Operating System drop-down list. The list of Software Bundles that are matching the Product and the Operating System appears below.

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    1Selecting Software and Operating System

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Click Request Download on the SBC5x7x_5.x software bundle.

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1Requesting Download

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The Software Download Form page is displayed.

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Enter the address details and accept the End-User License Agreement.

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1Software Download Form

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Click Submit.

The Software Request screen displays. The Request Status initially displayed as Submitted state.

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1Download Request Submitted State

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Click SUPPORT and then SW DOWNLOAD.

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Click Download Requests tab.

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1Download In Process State

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Once the download request is approved the software download request status changes to In Process state. When the software is available for download, the status changes to Download Available state.

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1Software Download Available State

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Click the Software Request ID associated with the software bundle. The Download page appears.

Click on the download URL from the Software Requests section to download the software.

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1Software Download

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1Download Manager

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Save the software to your local PC or server.

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Continue to Uploading SBC Package to SBC Platform.

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