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The Sonus SBC Edge provides support on the ASM for the PeterConnects Agent application. This Best Practice details how to install and validate the PeterConnects agent onto the SBA.

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1. Prerequisites

1.1 Install PeterConnects Central solution on VM

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1. Logon to the SBA using Remote Desktop. See Enabling and Disabling Remote Desktop on the ASM.
   
   
2. Copy the PcaFrontEndSetupx64V8.0.2.0.exe software onto the SBA.
   
   
3. Execute the installer.
   
   
4. Accept the License terms.
   
   

5. Click Next.

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   Caption 0 Figure 1 Access License Agreement Image Modified

6. Ensure the SBA is ready for the agent installation.
   
   

7. Click Next.

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   Caption 0 Figure 1 Validate Prerequisites Image RemovedImage Added

8. Specify the location of your PeterConnects Server (click Browse and select the applicable folder).
   
   

9. Click Install.

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   Caption 0 Figure 1 PeterConnect Server Location

10. Validate to complete the installation.
    
    

11. Click Close. The Wizard starts automatically.

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    Caption 0 Figure 1 Installation Finished

12. Ensure the PeterConnects address is correct.
    
    

13. Click Next.

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    Caption 0 Figure 1 Verify PeterConnect Address Image Modified

14. Ensure your SBA pool is Defined. If not, click Add all Not Defined.
    
    

15. Click Execute Actions.

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    Caption 0 Figure 1 Execute Actions Image Modified

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16. Create a local user to run the agent and specify the password.
    
    
17. Click Create User.
    
    

18. Click Next.

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    Caption 0 Figure 1 Create Local User Image Modified

19. Click Finish.

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20. Confirm the service status is Started and the configuration Service is properly Connected.

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    Caption 0 Figure 1 Confirm Service Status Started Image Modified

21. Additionally, confirm using the standard Windows Service manager.

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    Caption 0 Figure 1 Windows Service Manager

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3. Installed software

4. Support

Contact Sonus Ribbon Technical support for any issues involving ASM module and JDM software.