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The Time of Day tables define a group of Time of Day entries which specify times and days of the week. Once this information is configured, you can optionally reference one of these from each call routing entry (via Call Routing Table). The Call Routing entry will then search every entry in the Time of Day tables for a match; if one matches, and the current local system time is within the date and time specified with the entry, the call route can be used.
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- In the WebUI, click the Settings tab.
- In the left navigation pane, click on Time of Day Table.
Click the Add ( ) icon at the top of the Time of Day Tables page.
- Enter a table description.
Click OK.
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1 | Create Time of Day Table - Example |
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1 | Time of Day Table - Example |
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Step 2: Create an entry to a Time of Day Table
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- In the WebUI, click the Settings tab.
- In the left navigation pane, click on the desired Time of Day Table.
Click the Create Time of Day Entry ( ) icon.
Configure the fields as shown below. For field descriptions, refer to Time of Day Entry - Field Definitions.
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- If the Start Time and Stop Time are the same, or if the Start Time and Stop Time are both empty, the Time of Day entry applies all day.
- If the Start Time is greater than the Stop Time, the Time of Day entry applies from the Start Time until the Stop Time on the next day.
- A blank entry entry specifies all days or hours.
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Click OK.
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1 | Create Time of Day Entry - Example |
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Step 3: Map the Time of Day Entry to a Call Routing Table
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- In the WebUI, click the Settings tab.
- In the left navigation pane, click on the desired Call Routing Table.
- Select the desired Call Routing Table (or create a new one, refer to Managing Call Routing Tables).
- Click the ( ) icon.
- Configure with the Time of Day entry (i.e., Time 1).
Click OK.pagebreak
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