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Back to Administration

Back to Administration - System Administration

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In this section:

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SBC supports Upgrade Manager interface, which performs Live Software Upgrade (LSWU) on an HA pair without affecting the SBC services. The Upgrade Manager interface upgrades the SBC application on both active and standby SBCs of the HA pair. This functionality is supported in both ERE and ePSX configuration.

Upgrade Manager interface:

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Complete SBC Application Package files are available on Salesforce for download. For more information on how to download the required SBC Application files, refer to Downloading the Software from Salesforcethe Ribbon Support Portal.

Note

SBC allows you to upload only three software packages at a time.

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  1. Most recent Live Software Upgrade:
    1. Upgrade From - SBC version from which the upgrade happened.
    2. Upgrade To - Current SBC version displayed by the application.
    3. Date - Date and time stamp timestamp of the upgrade process.
    4. Upgrade Status - Whether the upgrade was successful or failed.
  2.  SBC application packages available for installation or upgrade.

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  1. In the Packages panel, select the package that you want to install.

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    1Installation Package

  2. Click Install Software to continue with the installation.

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    1Install Software

  3. SBC validates the selected package. If the package and the contents are valid, SBC provides additional fields to populate.

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    1Verifying Software Package

  4. Choose the type of SBC installation that you want to perform. The options are:

    1. HA Pair

    2. Standalone

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      1Packages New Installation Options

      For more information on the value of each field and information for the installation procedure, refer to Installing SBC Application - ERE Configuration.

      Note

      If ePSX application package is a part of SBC installation, ePSX option is available under the Personality field.

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      1Packages New Installation Options - ePSX

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      For more information on installing SBC with ePSX, refer to Installing SBC Application - ePSX Configuration.

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  5. For SBC hardware type of installation, choose SBC Type as I-SBC.
    For SBC Type, choose from the options listed:

    SBC TypeDescription
    I-SBCSpecifies an Integrated Signaling and Media network element (I-SBC). This is applicable for SBC on hardware environment (SBC 5000 Series, SBC 7000 Series, and SBC 5400).
    S-SBCSpecifies the SBC type as Signaling. The S-SBC (Signaling SBC) is applicable for SBC on Cloud environment.
    M-SBCSpecifies SBC type as Media. The M-SBC (Media SBC) is applicable for SBC on cloud environment.

    For more information on the value of each field and information for the installation procedure, refer to Installing SBC Application Using the ERE.

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To Perform an Offline Upgrade of SBC Application

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  1. In the Packages panel, select the package that you want to upgrade to.

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    1Upgrade Package

  2. Click Standalone Software Upgrade to continue with the upgrade.

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    1Standalone Software Upgrade

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    SBC validates the selected package.

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    1Standalone Software Upgrade Validation

     

    Once the package is verified, SBC displays the upgrade option.

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    1Standalone Software Upgrade Window

  3. Click Start Upgrade to start the Upgrade process. Refer Upgrading SBC Application using EMA for more details.

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  • that the firmware versions on both active and standby SBCs are same. If the firmware versions are different, upgrade the firmware to required version prior to performing an LSWU. For more information, refer to Upgrading Firmware.
  • to download the correct SBC software bundle from the Salesforce. Refer to Downloading the Software from Salesforcethe Ribbon Support Portal to know more.
  • to upload the SBC application files to both active and standby SBCs using the System Administration - File Upload option.
  • to execute/start the LSWU process only on the current active SBC.

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  1. In the Packages panel, select the package that you want to upgrade to.

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    1Upgrade Package

  2. Click Live Software Upgrade to continue with the upgrade.

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    1Live Software Upgrade

     

     

    SBC validates the selected package.

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    1Live Software Upgrade Validation

     

     

    Once the package is verified, SBC displays the upgrade option.

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    1Live Software Upgrade Window

  3. (Optional) Click Perform Pre-Upgrade Checks.

    Note

    The Pre-Upgrade Checks can be performed anytime and outside the maintenance window too. These checks are performed to verify if the system is ready for an upgrade.

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    1Perform Pre-Upgrade Checks

    The Pre-Upgrade Checks Complete message is displayed once the verification is completed.

     

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    1Performing Pre-Upgrade Checks

  4. Once Pre-Upgrade checks are complete, click Start Upgrade to start the Upgrade process.

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    1Start Live Upgrade

    Note

    The LSWU initially starts on the standby SBC.

    The Software Upgrade panel displays the upgrade status.

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    1LSWU Upgrade Status

    Note

    The complete LSWU process takes approximately 45 to 60 minutes. Refer Live Software Upgrade Using EMA for more details.

  5. Once the upgrade is over on the standby SBC, the process starts over for active SBC. The active SBC reboots in the process. Logon in EMA platform mode to check the status.

    Once LSWU process completes, a pop-up message Live Upgrade Complete is displayed.

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    1Live Upgrade Complete

  6. Click OK to complete the process.

Warning

Once the upgrade is successful, clear the browser cache prior to accessing the SBC EMA.

To Delete an SBC Application Package

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  1. In the Packages pane, select the package that you want to delete.

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    1Delete Package

  2. Click at the end of the selected row to remove the package. A confirmation dialog box is displayed. 

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    1Software Package Delete Confirmation

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  3. Click Delete to confirm. The selected package is removed from the Packages pane.

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