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The Quality of Experience (QoE) feature enables statistics reporting to a QoE Server in order to provide quality monitoring. The information collected helps administrators better understand the media quality that users experience. With QoE monitoring, the administrators can:-

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1. Connect to the Domain Controler through Remote Desktop (RDP) using your regular AD credentials.
2. Launch the Active Directory Users and Computers snap-in.
3. Browse down to Users object (on the left pane).
4. Right-click RTCComponentUniveralServices group and select Properties
5. Click ADD in the the Members tab.
6. In the popup, enter the ASM machine name.

7. Click Check Names.

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   Caption 0 Figure 1 Add To to RTCComponentUniversalServices Group

8. Click OK.
9. Click OK to close the properties screen.

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The goal of this step is to add the ASM into the group wich is allow to read the topology in order to locate the monitoring database.

1. Connect to the Domain Controler Controller through Remote Desktop (RDP) using your regular AD credentials.
2. Launch the Active Directory Users and Computers snap-in.
3. Browse down to Users object (on the left pane).
4. Right-click RTCUniversalReadOnlyAdmins group and select Properties
5. Click ADD in the the Members tab.
6. In the popup, enter the ASM machine name.

7. Click Check Names.

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   Caption 0 Figure 1 Add To to RTCUniversalReadOnlyAdmins Group

8. Click OK.
9. Click OK to close the properties screen.

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1. Configure the ASM IP Settings
2. Join the ASM to a Domain
3. Perform Step 1 (Prepare the SBA)  of the . Refer to Deploying the SBA Best Practice article.
4. You need to accept the SIP NOTIFY traffic from the QoE Agent Client Gateway by creating or reusing a signaling group (see Creating and Modifying SIP Signaling Groups) to accept SIP traffic from Client. The listening port will be the port provide in the System tab of the QoE Agent Client Gateways. 
   
5. To configure the QoE service as a Server:
     
   1. In the WebUI, click the Settings tab.

   2. In the left navigation pane, go to System > QoE.

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      Caption 0 Figure 1 Configure QoE Service As Server

   3. In the QoE Service panel, select Server from the QoE Agent Type list box.
   4. Click Apply.

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1. In the WebUI, click the Settings tab.

2. In the left navigation pane, go to System > Signaling Groups > your Lync signaling group.

   
   

    

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   Caption 0 Figure 1 Enable QoE Reporting

3. In the SIP Channels and Routing Panel, select Enabled from the QoE Reporting list box.
4. Click Apply.

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1. In the WebUI, click the Settings tab.

2. In the left navigation pane, go to System > Media > Media List > your SIP Trunk Media List

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   Caption 0 Figure 1 Enable RTCP-XR

3. Select RTCP-XR in the RTCP Mode list box
4. Click Apply.

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