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Add_workflow_for_techpubs
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Section
Column
width40%
Panel
titleTable of Contents
Table of Contents
Column
Info
titleAbout this Page

This is a best practice on how to enable, collect, and provide traces and logs from

Spacevars
0product
and from ASM.

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Panel
  1. Remote Desktop into SBA machine (ASM)
  2. Use Windows Explorer to navigate to the C:\SBCUX\PUBLIC\LOGS directory as shown below and collect/copy all files in this directory as shown on the following screenshot

    Caption
    0Figure
    1Navigate Directory

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Note

For security purposes, there is no longer one set of credentials for a customer account.

 

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