Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel

In this section:

Table of Contents
maxLevel3

SecureLink (also known as

...

SecureLink Gatekeeper) is a third party remote management tool used extensively by the

...

Spacevars
0company
 Support team. SecureLink allows

...

Spacevars
0company
 dedicated remote connectivity into your devices while providing you with the latest in security and audit ability. This object provides the ability to view the DNS IP address, SecureLink Gatekeeper version, edit registration code and also the status and results of the host name lookup test and direct connectivity test of the SecureLink access test.

...

From the

Spacevars
0product
 main screen, navigate to Administration > System Administration > SecureLink. The SecureLink window

...

is displayed.

Caption
0Figure
1Secure Link

Image Modified

Info
titleNote

The security of the

Spacevars
0product
is enhanced to restrict the port 4680 to "localhost". With this enhancement, you cannot access the Gatekeeper (web-based SecureLink GUI, served from the port 4680) remotely using the management port of the
Spacevars
0product
. Access to the Gatekeeper tool through your browser is not required to configure SecureLink.

Info
titleNote
  •  The SecureLink access is available only for hardware-based
    Spacevars
    0product
    s.
      
  • The Open Gatekeeper button is deprecated.  

 

To install and/or uninstall SecureLink, click Install SecureLink and Uninstall SecureLink  respectively. By default, SecureLink is bundled with the

Spacevars
0product
 application package. When you install the
Spacevars
0product
 application, SecureLink is automatically installed as part of the application installation.

Info
titleNote

To uninstall SecureLink:

  • Disable access to Gatekeeper (if it is in enabled state) - click Disable Gatekeeper Access.
  • Click Uninstall SecureLink.

 

To setup SecureLink, perform the following:

  1. Enter the IP address of the DNS

...

  1. server in the DNS IP address field.
  2. Enter the registration code in the Registration code field (The registration code can be obtained from

...

  1. Spacevars
    0company
    ).
  2. Click Enable Gatekeeper Access. The Gatekeeper access status is displayed as enabled in the screen.

    Info
    title

...

  1. Note

    Do not enter the same registration code on both the

...

  1. Spacevars
    0product
    s in an HA pair. If you do, only one

...

  1. Spacevars
    0product
    is enabled at a time.

    Caption
    0Figure
    1Enable Gatekeeper Access

    Image Modified

...

  1. Click Test SecureLink Access to perform the Host name lookup test and Direct connectivity test.

    Info
    title

...

  1. Note

    The Host name lookup test and Direct connectivity test field status change to In Progress.

    Caption
    0Figure
    1Test SecureLink Access

    Image Modified


    Once the host name lookup and direct connectivity test is successful, you can access the SecureLink application.

    Caption
    0Figure
    1Passed SecureLink

    Image Modified
     

To disable Gatekeeper Access, perform the following:

  1. On the main screen, go to Administration > System Administration > SecureLink.
  2. Click Disable Gatekeeper Access.

    Caption
    0Figure
    1Disable Gatekeeper Access

    Image Modified


    It may take a while to disable Gatekeeper Access.

    Caption
    0Figure
    1Disabled Gatekeeper

    Image Modified

...

...

To collect the logs for troubleshooting SecureLink issues:

  1. Ensure that access to the Gatekeeper is enabled.
  2. Click Gatekeeper Logs.

    Info
    titleNote

    Gatekeeper logs are available in the /var/log/sonus/securelink directory of the

    Spacevars
    0product
    . To access the logs, root level privileges are required.

 

Pagebreak

Caption
0Figure
1Open Gatekeeper

Image Removed

SecureLink Gatekeeper Remote Support Network opens in a new window or tab as per your browser settings.

Caption
0Figure
1SecureLink Gatekeeper Remote Support Network

Image Removed

 

...