SecureLink (also known as
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SecureLink Gatekeeper) is a third party remote management tool used extensively by the
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Support team. SecureLink allows ...
dedicated remote connectivity into your devices while providing you with the latest in security and audit ability. This object provides the ability to view the DNS IP address, SecureLink Gatekeeper version, edit registration code and also the status and results of the host name lookup test and direct connectivity test of the SecureLink access test. ...
From the
main screen, navigate to Administration > System Administration > SecureLink. The SecureLink window ...
is displayed.
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The security of the is enhanced to restrict the port 4680 to "localhost". With this enhancement, you cannot access the Gatekeeper (web-based SecureLink GUI, served from the port 4680) remotely using the management port of the . Access to the Gatekeeper tool through your browser is not required to configure SecureLink. |
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- The SecureLink access is available only for hardware-based s.
- The Open Gatekeeper button is deprecated.
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To Install/Uninstall SecureLink
To install and/or uninstall SecureLink, click Install SecureLink and Uninstall SecureLink respectively. By default, SecureLink is bundled with the application package. When you install the application, SecureLink is automatically installed as part of the application installation.
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To uninstall SecureLink: - Disable access to Gatekeeper (if it is in enabled state) - click Disable Gatekeeper Access.
- Click Uninstall SecureLink.
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To Setup the SecureLink Access
To setup SecureLink, perform the following:
- Enter the IP address of the DNS
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- server in the DNS IP address field.
- Enter the registration code in the Registration code field (The registration code can be obtained from
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- ).
Click Enable Gatekeeper Access. The Gatekeeper access status is displayed as enabled
in the screen.
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Do not enter the same registration code on both the |
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s in an HA pair. If you do, only one |
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1 | Enable Gatekeeper Access |
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Click Test SecureLink Access to perform the Host name lookup test and Direct connectivity test.
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The Host name lookup test and Direct connectivity test field status change to In Progress . |
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1 | Test SecureLink Access |
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Once the host name lookup and direct connectivity test is successful, you can access the SecureLink application.
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1 | Passed SecureLink |
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To Disable Gatekeeper Access
To disable Gatekeeper Access, perform the following:
- On the main screen, go to Administration > System Administration > SecureLink.
Click Disable Gatekeeper Access.
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1 | Disable Gatekeeper Access |
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It may take a while to disable Gatekeeper Access.
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1 | Disabled Gatekeeper |
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To
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Collect the SecureLink Gatekeeper
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Logs
To collect the logs for troubleshooting SecureLink issues:
- Ensure that access to the Gatekeeper is enabled.
Click Gatekeeper Logs.
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Gatekeeper logs are available in the /var/log/sonus/securelink directory of the . To access the logs, root level privileges are required. |
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SecureLink Gatekeeper Remote Support Network opens in a new window or tab as per your browser settings.
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1 | SecureLink Gatekeeper Remote Support Network |
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