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Calls to Lync analog devices

This module employs the Ring No Answer (RNA) action to send unanswered calls to a Lync analog device to Exchange. In effect, this module supplies the ability to leave voicemail for a Lync analog device.

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Create Transformation Table

1. Create a Analog Lync Transformation Table.
   This will be used by the Action Set.

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   Caption 0 Figure 1 Table - Is the Call to a Lync Analog Device? Image Removed

    

    

2. Create the Analog Configure the Analog Lync Transformation Table entries.

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   For details, refer to Creating and Modifying Entries to Transformation Tables.

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   Table 1 Create Transformation Table

   Identifies Lync Analog Devices

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   InputField Type Input Field Value Output Field Type Output Field Value Match Type Example Description Called Address/Number =fmsRTCSIP-Line== User Value 5 =distinguishedName= Mandatory Lync call User Value 5 ^.*analogEndPoints.*$ User Value 5 ^.*analogEndPoints.*$ Mandatory Analog Endpoints

3. Add distinguishedName to the Cache Attributes.

    

    

   Info

   The search in the Transformation Table Entry is the result of the command you entered to enable the analog device, specifically, the OU. Note the corresponding analogEndPoints between the Lync command below and the translation entry above. New-CsAnalogDevice -LineUri tel:+15102462001 -DisplayName "Analogph1" -RegistrarPool cspool.uxdemo.net -AnalogFax $false -Gateway ux246.uxdemo.net -OU "ou=analogEndPoints,dc=uxdemo,dc=net" You can also run a Query Active Directory Cache test from the UX's Task Tab > Diagnostics Section in order to determine the OU name. Caption 0 Figure 1 Active Directory Cache Query Image Removed

   Tip
   Don't forget to add distinguishedName to the UX's list of AD attributes. Caption 0 Figure 1 Cache Settings Image Removed

    

Create a Route to Lync

1. Create a Transformation Table for Routing to Lync.
   This will be used by the Call Router.

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   Caption 0 Figure 1 The Preprogrammed Passthrough Untouched Transformation Table Image Removed

    

    For details, refer to Creating and Modifying Entries to Transformation Tables.

2. Create a Transformation Table Entry to route the call to Lync.
   If all the numbers have been processed and normalized correctly, you should be able to use the Passthrough Untouched transformation that is created when the Lync Task (wizard) is run.

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   Table 1

   The Passthrough Tranformation

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   Create a Lync Call Routing Table

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   Create Transformation Table

   InputField Type Input Field Value Output Field Type Output Field Value Match Type Called Address/Number (.*) Called Address/Number \1 Mandatory

Create a Lync Call Routing Table

1. Create a Lync Call Routing Table. For details, refer to Creating and Modifying Entries to Call Routing Tables.
2. Create a Lync Call Routing entry to point the call to the Lync server.

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   Caption 0 Figure 1 A Route to the Lync Server Image Removed

    

   Select the newly created Transformation Table and signaling group. For details, refer to Creating and Modifying Entries to Call Routing Tables.

Create the Ring No Answer (RNA) Action Set

1. Create the Ring No Answer Action in the Action Configuration menu.

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   For details, refer to Creating and Modifying Entries to Action Set Tables.
2. Add an entry to the main Action Set. Panel

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   1	Action Set Entry to Route to Lync

   Image RemovedSelect the Transformation Table and Action on Success.

Send Unanswered Calls to Exchange

If the prior entry exits with a RNA Timeout, then this entry is executed.

1. Create a Transformation Table route to voicemail transformation.This transformation retreives the callee's UMbox, sets the diversion, and sends the call to Exchange.

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   0 Figure 1 EUM Leave Voicemail
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   Create the voicemail Transformation Table Entries as below.

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   Table 1 Create Transformation Table

   Creates Diversion to Exchange

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   Setting

   Description

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   InputField Type Input Field Value Output Field Type Output Field Value Match Type Example Description Called Address/Number ==telephoneNumber== Called Address/Number msRTCSIP-Line= Optional Query the called number against the AD attribute mobile

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   Called Address/Number =mobile== Called Address/Number =msRTCSIP-Line= Optional Query the called number against the AD attribute telephoneNumber

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   Called Address/Number ==msRTCSIP-Line== Called Address/Number =msRTCSIP-Line= Optional Query the called number against the AD attribute msRTCSIP-Line

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   Called Address/Number \+.*(\d{4}) Redirecting Number \1 Optional Trim the returned value to length of the EUM dialplan digits (default 4), place in the Diversion IE.

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   User Value 1 (.*) Called Address/Number \1 Mandatory Set the Called Number IE to the EUM SA number (store in UserValue1)

    

    

3. Add an entry to the main Action Set to route unanswered Lync analog calls to Exchange voicemail.

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Summary

We are now at the mid-point of configuring the UX AD calling applications. Your Action Set should look like the Action Set below.

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1. Select the Transformation Table and Action on Success.
   

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