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  1. Navigate to Phone Systems Management > Phones & Devices > Deskphone.
  2. Select Add Desk Phone and and add the MAC address of the Ribbon EdgeMarc 304.

  3. Assign the Zoom Users as shown below and click Save.


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    0Figure
    1Add External NumberMAC Address
    3Add External Number


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    0Figure
    1ExternalAdd Desk Phone
    3External

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  4. Assign Provision the Users User as follows:

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    0Figure
    1Add External NumberActions
    3Add External Number

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Click Click  Actions > Provision, it is as shown belowabove


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0Figure
1External Number created successfullyProvisioning
3External Number created successfully


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Anchor
TLS
TLS
TLS Configuration between Ribbon EdgeMarc and Zoom

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Caveats

The following issues have been observed in the current were observed during recent interop testing:

  • The Message Waiting Indicator (MWI) feature is was not available for the Zoom Users behind EM 304 ATA. 
  • The EdgeMarc 300 was not responding to the INVITE received from Zoom, as it was receiving this INVITE in fragments.
    • This issue is only observed if the INVITE message is large.
    • The issue
    has been
    • is resolved in the EM V16.3 release.
  • Noise may occur in a conference scenario, when a PSTN (user behind the EM 300) is involved. The fix will be available in upcoming EM releases.

Support

For any support related queries about this guide, contact your local Ribbon representative, or use the details below:

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