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This section describes using Connectivity Check to verify inbound and outbound service requirements for Cloud Connector Edition (CCE) and to check connectivity for interfacing with Microsoft Teams Direct Routing.
Running Connectivity Check
To check connectivity required for services and ports used with CCE and Teams, complete the following steps:
- In the WebUI, click the Diagnostics tab.
In the left navigation pane, click Teams Direct Routing > Connectivity Check.
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- Specify the values for each field for the service for which you need to verify port readiness. For SIP/TLS (TCP), the primary and secondary server IP addresses are hard-coded (not editable).
Click Apply. Service connectivity is checked and the Connectivity Check results display.
![image2018-71717109.png](/plugins/servlet/confluence/placeholder/unknown-attachment?locale=en_GB&version=2)
For example, after connectivity is checked for DNS (TCP), the message: "DNS TCP check on <ip address>: Port (<ip address:port number>) is open" displays in the Connectivity Check Results. A second result using the same format displays the results for the Secondary Server specified. For more information, refer to Working with Connectivity Check - Verifying Service and Port Requirements for CCE and Teams_Check_Results.
- Repeat Steps 3 and 4 for each service that requires verification of port readiness.
Connectivity Checks - Field Definitions
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| Connectivity_Check_Fields |
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| Connectivity_Check_Fields |
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Specify the values for fields to specify the services for which Connectivity Check will verify port readiness.
Server Type
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bgColor | #FAFAFA |
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borderStyle | none |
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The Service for which connectivity requires checking. Valid options: DNS (UDP); DNS (TCP); NTP (UDP); and SIP (TCP). |
Destination
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bgColor | #FAFAFA |
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borderStyle | none |
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The FQDN that is the destination for a service. The Destination field displays only for DNS Service Types. |
Primary Server
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bgColor | #FAFAFA |
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borderStyle | none |
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IP address of the primary server used with a service. Info | For CCE, Connectivity Check uses the primary server only to perform checks for the SIP/MTLS service. |
Secondary Server
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bgColor | #FAFAFA |
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borderStyle | none |
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IP address of the secondary server used with a service. For CCE, the secondary server is not used for checking connectivity for SIP services. |
Third Server
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bgColor | #FAFAFA |
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borderStyle | none |
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IP address of the third server used with a service; the Third Server field displays only for SIP (TCP). For CCE, the third server is not used for checking connectivity for SIP services. |
Destination Port
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bgColor | #FAFAFA |
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borderStyle | none |
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Port used to access the service's destination |
Connectivity Check - Results
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| Connectivity_Check_Results |
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The following table describes the services for which Connectivity Check verifies port readiness and the format for results.
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Connectivity Check Results
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