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If you have questions or concerns, contact Global Product Ribbon Support Portal before proceeding with your upgrade. It is highly recommended to review the section on storage configuration: Configuring Storage for EdgeView and Docker, as much of it changed from previous releases.
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Take a backup or snapshot of your
system.Spacevars 0 product Info title Note Test the restore procedure before continuing. Do not proceed unless this is successful.
Download the three
artifacts install-ev.sh, ev-fullpkg.tar.xz and MD5SUM.txt to the /opt directory of your system.Spacevars 0 product Info title Note For these artifacts, log in to Salesforce and open an additional browser for the Ribbon Global Software Center (GSC). In the Downloads section, search for the name and version of the required software.
Reach out to Ribbon Support for more informationTo download a software package from the Ribbon Support Portal , see Ribbon Support Portal - Download Center .Enable read-write-execute permissions for the copied files using the commands given below:
Code Block chmod +x install-ev.sh
Execute the following command to start the installation process:
Code Block ./install-ev.sh
As the installation proceeds (upgrading Docker Compose, Docker and
), provide input, when prompted.Spacevars 0 product
The installation creates a log file of all actions for historical review/troubleshooting using the file format: $MM-DD-YYYY-ev-install.log
When prompted, enter validation or update information related to your networking configuration environment.
Once the installation completes, the directory scc-build is created, and the console screen displays the message “
Installation/Upgrade Completed”.Spacevars 0 product To check whether the containers started successfully, use the following command:
Code Block docker ps --format "table {{.ID}}\t{{.Image}}\t{{.Status}}\t{{.Names}}"
Tip title Tip Make sure that the STATUS is healthy. If unhealthy statuses exist, run the following command and check the Health section of the output:
Code Block docker inspect $container_name
For example:
Code Block docker inspect scc
Once the installation completes, optionally run a basic sanity check using the below command:
Code Block cd /opt/scc-build ; ./ev_check.sh post-install
Info title Note Upgrade to
Spacevars 0 product
requires the manual execution of the script to migrate existing MOS call records. For this, go to the scc-build directory and execute the following command:Spacevars 0 release Code Block #docker exec -it services bash -c "./usr/local/bin/sip-callid-migration"
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