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Calls to Exchange Subscriber Access (EUM SA)

This module processes calls to Exchange for voicemail retreivalretrieval. It verifies the call is to the Exchange SA number.

1. Add a EUM SA Transformation Table.

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   Caption 0 Figure 1 Transformation Table - Is the Call to EUM SA? Image Removed

   Add any combination of transformations that would be employed to call the Exchange Subscriber's Access number.

2. Create a Route Table for Exchange.

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   Caption 0 Figure 1 Route Table - EUM Routes Image Removed

    

    

3. Create a Call Route Entry to Exchange.

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   Caption 0 Figure 1 Call Route Entry to Exchange Image Removed

    

    

4. Create an Action for Routing to EUM.

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   Caption 0 Figure 1 Action Configuration - Action, Route to EUM Image Removed

    

    

5. Create an Entry in the Action Set.

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   Caption0Figure1Action Set Entry

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AutoID Caller to EUM

This module attempts to change the calling number to the caller's UMbox number (so that the caller is not queried for a UMbox number). The module queries AD for the calling number.

1. Create a Transformation Table.

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   Caption 0 Figure 1 Transformation Table - AutoID Caller to EUM SA Image Removed

    

    

2. Create the Transformation Table entries.

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   Figure

   Table 1

   Transformation Table Entries to

   Add AutoID Caller to EUM

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   Transformation Type

    

    

   Settings

   Description

   InputField Type Input Field Value Output Field Type Output Field Value Match Type

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   Store the

   calling number

   Calling Number in UserValue5

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   Calling Address/Number (.*) User Value 5 \1 Mandatory Check UserValue5 against AD mobile attribute Calling Address/Number ==msRTCSIP-Line

   attribute

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   Check UserValue5 against AD mobile attribute

   == User Value 5 =msRTCSIP-Line= Optional

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   Check UserValue5 against AD telephoneNumber attribute

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   Calling Address/Number ==mobile== user Value 5 =msRTCSIP-Line= Optional Trim the number in UserValue5 to the number of digits in the

   dialplan (default 4)Image Removed

   dial plan (default 4) Calling Address/Number ==telephoneNumber== user Value 5 =msRTCSIP-Line= Optional   User Value 5 \+.*(\d{4}) Calling Address/Number \1 Optional Copy the Exchange SA number in UserValue1 to the Calling Number IE User Value 1 (.*) Called Address/Number \1 Mandatory

   Note
   If you change the value of an IE in a successful Transformation Table, that value will persist for remainder of the Action Set. Unlike a Call Route, the initial values of the IEs will not be restored when the next Action Set Entry is processed.

3. Create Action Set Entry

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   Caption 0 Figure 1 Action Set Entry - EUM AutoID Caller to Exchange Image Removed

    

Important Notes

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1. .

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   The double-equal AD lookup function

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1. enables a new request to the AD server

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1. for each double-equal AD lookup

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1. contained in a Transformation Table. Avoid using this functionality liberally. Requests to the AD server are time-consuming. A heavy load of AD queries will negatively impact call processing time. You should only use this function if, within a Translation Table, you need to perform an AD lookup of two or more user's AD records.