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In this section:

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  • This document details how to configure the SBC for Active Directory-based call routing.
  • This document explains how the SBC handles AD caching and repetative AD lookups.

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Related articles:

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Prerequisites

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Requires Sonus SBC1000/2000 Version 2.2 or later

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This document assumes the user has a working knowledge of the SBC and its WebUI.

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This document assumes the user has a working knowledge of Microsoft's Active Directory

 

Summary

Overview

Below is the call diagram example used as a configuration reference for the remainder of this document.

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1Call Diagram Example

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Configuration Steps

Step

Action

1

PSTN call arrives at SBC. SBC processes corresponding SG, Call Route & Transformation Table

 

Call Route/Transformation Table queries the AD cache. The called number is checked against all msRTCSIP-Line records per the Input portion of the transformation entry.

2

James' msRTCSIP-Line entry matches the called number, +15105743501. James' mobile number is returned from the AD cache. A call is placed to James' mobile, +14085551212.

 

All of James' AD records are recorded into a record set. This record set is used for all subsequent AD queries for this call.

3a

In forking the call to Lync, the next Call Route entry/Transformation Table is executed. The record set (not the AD cache) is searched to see if the called number matches the msRTCSIP-Line. This type of check is performed simply to ascertain if the called number belongs to a Lync user. If it matches, the same number that was searched is returned and the call request is forwarded to the Lync Server.

3b

The Lync Server processes the INVITE, sending it out to James' Lync client

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Prerequisites

Before

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beginning the AD configuration, investigate and answer the following:

  • The FQDN/IP of the Domain Controller
  • What AD attribute will be used as key to retrieve records? msRTCSIP-Line, name, or mail are common AD attribute to set as the LDAP search criteria.
  • What area of the Active Directory should be searched?

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1ADSI Edit

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1Current Licenses

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  • ADSIedit showing a typical location for an AD search
  • Does the SBC have a license for Active Directory?

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  • Tip

    Active Directory is part of the SBC base license. The latest base licenses are available at

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SBC Active Directory Reference

The following diagrams depict the SBC's Active Directory settings for:

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1Global Configuration for SBC-to-DC Interactions

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ADSI Edit

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SBC Active Directory Reference

For details on configuring an entry in the Domain Controller Table, refer to Adding and Modifying Domain Controllers.

For details on configuring the Active Directory Configuration for SBC to Domain Controller interactions, refer to Configuring the SBC Edge for Active Directory.

SBC AD Configuration

The SBC must be configured for:

  • Active Directory Integration
  • Forked Calling
  • AD-based Call Routing

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Active Directory Integration for Call Routing

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Click the Settings tab in the top nagivation, then select Domain Controllersin the left-hand navigation

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1Domain Controllers

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  1. Access Settings and select Auth and Directory Services > Active Directory > Domain Controllers.
  2. Enter the AD information for your network

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1Enter AD Information

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Click Configurationin the left-hand navigation.

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1Configuration

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  1. .
  2. Select Auth and Directory Services > Active Directory > Configuration.
  3. Configure the Active Directory Configuration

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  1. :

    Tip

    The minimum configuration for this example document should include the attributes: msRTCSIP-Line, name, displayName, mail, telephoneNumber

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    1Active Directory Configuration

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Active Directory Verification

  1. With the AD configuration completed, click Refresh Cache.
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1Refresh Cache

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  1. Click Display Statistics and verify that the AD queries are succeeding.

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1Display Statistics

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  1. In the Domain Controller configuration,

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1Domain Controllers Table

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1Domain Controller Status

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1Active Directory Cache Query

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  1. ensure Status is Up.
  2. Click the Tasks tab and click Active Directory Cache Query. In the form, pick an AD attribute from the pulldown and supply a corresponding value.

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  1.  

  1. Note
    Queries of the msRTCSIP-Line must match precisely what appears in the Lync Line URI for the desired user, unless Normalized Cache is configured to True. If the cache is normalized, the tel: will be removed from the Lync User Line URI.

SBC AD-based Call Routing

Use the following instructions to create Call Routes and Transformation Tables that perform the call routing noted detail in the Summary section diagram.

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  1. Create a

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  1. Transformation table with an entry to search for a msRTCSIP-Line entry that matches the called number and returns the mobile number.

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1Calls to Mobile

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  1. Create a new call route table, then a call route entry to the table.

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  1. Create

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  1. a second transformation table with an entry to search for a msRTCSIP-Line entry that matches the called number.

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1Create Transformation Table

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  1.  

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  1. Add a second entry to

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  1. theCall Route table to send the call to the Lync Server. As before, add the transformation table above to the call route below

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1Add Entry

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  1. .

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  1. Info

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    • It is often necessary to change (normalize) a number before performing an AD lookup. The vast majority of lookups require just the addition of +countrycode (i.e. +1 for the US) for a number that is already 10 digits (areacode+number).
    • The Lync Line URI (msRTCSIP-Line) is different as it is always prepended with tel: and often postpended with ;ext=number. Since AD searches must be exact matches, the number must be corrected before the search.

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    • The following are some common normalization transformations.

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    • If Normalize Cache

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    •  is configured

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    • to True, the tel: will automatically be removed from msRTCSIP-Line before the SBC caches the number.

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    • Setting Normalize Cache

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    •  to True is recommended.
    Note
    If your Operating Mode is configured to Online, normalization should always include tel: as Normalize Cache is not available in Online mode. Online mode is not recommended.

If you are planning to employ AD lookups for Lync Line URI(msRTCSIP-Line), the searches will likely require additional number translations. See below for a few common number normalizations for msRTCSIP-Line AD lookups: 

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If your Lync Line URI: looks like this:

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1Lync Line URI
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These are two common normalizations:

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Set to True

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Input Field TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
Called Address/Number(.*)Called Address/Number=1\1Mandatory
Called Address/Number==msRTCSIP-Line==Called Address/Number=mobile=Mandatory

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Set to False
Input Field TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
Called Address/Number(.*)Called Address/Numbertel +1\1Mandatory
Called Address/Number==msRTCSIP-Line==Called Address/Number=mobile=Mandatory
 

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If your Lync Line URI: looks like this:

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1Lync Line URI
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These are two common normalizations for a 4 digit extension:

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Input Field TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
Called Address/Number(.*)(....)Called Address/Number+1\1\2;ext=\2Mandatory
Called Address/Number==msRTCSIP-Line==Called Address/Number=mobile=Mandatory

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Set to False

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Note

If your Operating Mode is configured to Online, normalization should always include tel: as Normalize Cache is not available in Online mode. As stated before, Online mode is not recommended.

Input Field TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
Called Address/Number(.*)(....)Called Address/Numbertel: +1\1\2;ext=\2Mandatory
Called Address/Number==msRTCSIP-Line==Called Address/Number=mobile=Mandatory
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Additional Notes

The diagram below provides a pictorial representation for conceptualizing how data is processed through Transformation Table entries.

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1Data Process

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