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To download the SBC software package from the Salesforce customer portal:
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Perform the following steps to download the SBC SWe Lite package from the Sonus Self-Service Licensing and Downloads Portal for new deployments.
Prerequisites: Prior to downloading software from the Sonus Self-Service Licensing and Downloads portal, a product quote and purchase order (exception: trial deployments do not require a PO) is required. Please contact your Sonus sales representative or authorized Sonus partner to submit a product quote and (if applicable) purchase order; the salesperson/authorized partner will likely advise you further upon successful submission of both items with Sonus Networks.
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| 1 | Click the link contained in the "Sonus License Available..." email received from Sonus to access the Self-Service Licensing and Downloads Portal. Note: The email usually arrives within 1-2 business days from successful submission of a product quote and (if applicable) purchase order. If you do not receive your email within that period, please visit your email inboxes (junk folder, spam folder, Clutter, and so on) for the email; if still not found, contact Sonus sales representative or authorized Sonus partner.
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| 2 | Complete the address information fields and then review the Sonus Software End-User License Agreement. Click Accept if you agree to the terms, and then click Submit |
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| 3 | Click Software Download.
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| 4 | Click the Select Software tab and then click Request Download.
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Click Support.
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The Sonus Global Support Portal window displays.
| 5 | Complete the address fields, read and accept the End-User License Agreement, and, if you agree, click Submit. |
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| 6 | The portal will acknowledge your request to download the software, and an email should arrive within 30 minutes with additional download instructions.
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Perform the following:
Select SBC SWe from the Product drop-down list.
Select Linux From the Operating System drop-down list. The list of Software Bundles that are matching the Product and the Operating System appears below.
Caption 0 Figure 1 Selecting Software and Operating System Span
Click Request Download on the SBCSWe_5.0 software bundle.
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| 7 | Re-access the Sonus Self-Service Licensing and Downloads center using the embedded hyperlink in the email, submit the requested credentials, and then click the Software Download button when available. |
| 8 | Click the appropriate Software Request ID. |
| 9 | When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file. |
| 10 | Save the software to your local PC or server. |
| 11 | After downloading the SBC SWe Lite package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator. |
| 12 | Perform the steps in the following subsections based on the type of Hypervisor installation: For VMware ESXi:
For KVM:
For Hyper-V:
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| 13 | Proceed to Installing SBC SWe Lite. |
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Perform the following steps to download the SBC SWe Lite package from the Sonus Global Support Portal to upgrade from an existing deployment.
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| 1 | Open www.sonus.net. |
| 2 | Click Login and then select the appropriate choice: Customer Portal or Partner Portal. |
| 3 | Enter your User Name and Password, and then click Login. |
| 4 | Click Support and then SW DOWNLOAD.
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Click Submit.
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| 5 | Click the Product drop-down list and select SWeLite. |
| 6 | Click the Operating System drop-down list and select Linux. |
| 7 | Locate the appropriate Software Bundle and then click Request Download. (Check the Release Notes for current software bundle name.) |
| 8 | Enter the address details and accept the End-User License Agreement. |
| 9 | Click Submit. |
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| Click SUPPORT and then SW DOWNLOAD in the Software Request dialog box. |
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| 11 | Click the Download Requests tab. |
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| Sonus Customer Support will send an email to the requester when the request has been approved, and the software download request status changes to Download Available |
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| 12 | Click the appropriate Software Request ID |
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The Download page appears.
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| 13 | When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. |
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| The browser redirects you to the |
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| Download Manager page and a pop-up window |
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| open, click the click here link to save your file. | |
| 14 | Save the software to your local PC or server. |
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| 16 | Perform the steps in the following table based on the type of Hypervisor installation:
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| 17 | Proceed to Installing SBC SWe Lite. |
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Save the software to your local PC or server.
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